Customer Service Asset Management
Resume:
PROFESSIONAL
SUMMARY
CORE SKILLS
CAREER OBJECTIVE
EXPERIENCE
KRISTIN
KERR
***************@*****.***
Prince Rupert, BC V8J 2C3
Accomplished professional with extensive experience in management, logistics coordination, and contract administration. Proven ability to drive operational success through strategic planning, efficient resource management, and exceptional customer service. Excels in asset management, team leadership, and optimizing workflows to achieve organizational goals and deliver high-value results
Management & Leadership: Strategic
planning, team coordination, and
performance evaluations.
•
Logistics Operations: Resource allocation,
scheduling, and facility management.
•
Contract Management: Administration,
procurement, and compliance oversight.
•
Asset Management: Tracking,
maintenance, and optimization of
organizational assets.
•
Customer Service: Relationship building,
community engagement, and conflict
resolution.
•
Administrative Oversight: Budget
management, report writing, and process
improvement.
•
To leverage my management and operational expertise in a leadership role that drives organizational growth and service excellence.
COORDINATOR OF HOUSING SERVICES 01/2024 to Current Northern Health Authority - Prince Rupert, BC
Oversee contract management, including procurement, negotiations, and compliance monitoring
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Manage asset tracking and maintenance to optimize housing operations and resources
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Provide exceptional customer service by addressing occupant concerns and fostering positive relationships
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Ensure smooth coordination of housing logistics to meet organizational objectives and community needs
•
EDUCATION & TRAINING COORDINATOR 09/2023 to 01/2024 Gitxaala Nation - Prince Rupert, BC
Lead logistics for training programs, including scheduling, classroom setup, and resource allocation
•
Oversee administrative operations, budget management, and facility coordination for the Continuous Learning Centre
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Establish communication strategies to promote training and education opportunities to community members
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Collaborate with internal and external stakeholders to align programs with organizational objectives
•
PROPERTY MANAGER 01/2020 to 09/2023
Ma'kola Housing Society - Prince Rupert, BC
Managed 281 residential units, ensuring tenant satisfaction and compliance with housing regulations
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Directed property maintenance logistics, including vendor coordination and scheduling
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EDUCATION AND
TRAINING
Conducted site inspections and implemented solutions to enhance operational efficiency
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Specialized in Indigenous housing with cultural sensitivity and community-focused practices
•
PORT SUPERVISOR/ELECTRONIC MONITORING TECHNICIAN 01/2018 to 01/2021 Archipelago Marine Research - Prince Rupert, BC
Coordinated deployment logistics across five ports, optimizing resource availability and scheduling
•
Led recruitment, training, and performance management of Dockside Observers and Halibut Taggers
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Managed electronic monitoring operations, ensuring compliance and functionality for commercial fishing vessels
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University of Victoria - Victoria, BC
Bachelor of Arts
Human Resources Management, 04/2022
Northwest Community College - Prince Rupert, BC
Associate of Arts
Business Administration And Management, 04/2013
Thompson Rivers University - Kamloops, BC
Bachelor of Arts
Criminology And Psychology, 04/2009
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