Data Entry Customer Service

Pamela A. Mastos 803-***-**** or 334-***-**** *************@*****.***

Objective: Self-motivated professional with several years of experience seeking employment that utilizes my organizational skills, time management expertise and customer service experience to help the overall performance of the company.

Skills:

•Time management

•Detail-oriented, familiar with office equipment and organization

•Customer Service

•Accurate data-entry

•Excellent verbal and written communication

•Exceptional phone etiquette

Experience:

Administrative Assistant

February 2021 to April 2023 SH Land Clearing and Excavating Leesville, SC

SH Land Clearing and Excavating consists of five different companies.

•Take orders over the phone for materials sold from the yard and material picked up from quarry, complete orders forms, process orders into quick books

•Collect payments for merchandise purchased from customers in person and over the phone. Record all orders for delivery in logbooks

•File all completed forms and paid invoices

•Managed storage units on yard

Sales Associate

August 2020 to February 2021 Goodwill Industries Columbia, SC

•Collected payment for merchandise purchased

•Merchandised products throughout store

•Opened/closed terminal, printed reports

Sales Associate

January 2019 to August 2020 Paradies Shops Columbia Airport West Columbia, SC

•Collected payment for merchandise purchased

•Merchandised products throughout 3 stores

•Opened/closed terminal, printed reports

Food Services Cashier

September 2018 to October 2018 Central Florida Health The Villages, FL

•Opened terminal, collected payment from food purchased from the cafeteria

•Restocked all paper products and food product areas.

• End of day closed cafeteria, printed reports. Set up for opening cafeteria in the morning

Food & Beverage Attendant

July 2018 to September 2018 AMF Bowling, Co. Leesburg, FL

•Collected food/drink orders from customers

•Made food and delivered to customers

•Opened/closed terminal, printed reports

Area Manager / Merchandiser / Sales Associate

January 2012 to May 2018 GNC West Columbia, SC

•Directed and coordinated activities of business concerns with production, pricing, sales, or distribution of products. Assisted with customers.

•Developed or implemented product marketing strategies, including advertising campaigns or sales promotions.

•Reviewed time sheets, wage computation, to detect and reconcile payroll discrepancies.

•Managed the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. Managed 4 stores

Concession Stand Attendant

February 2011 to January 2012 Aramark, Inc. Columbia, SC

•Operated Ndoki Pizza and Ape Island concession stands

Secretary

June 2008 to August 2008 Strawman, Inc. Wagener, SC

•Answered phones, managed the trucker’s daily logs and trip sheets.

Front Desk Clerk

February 2008 to June 2008 Batesburg-Leesville Family Practice Batesburg, SC

•Worked with the Mysis Program.

•Scheduled, confirmed patient diagnostic appointments, surgeries, or consultations.

•Maintained medical records, technical library, or correspondence files.

•Greeted visitors, asked the purpose of the visit, and directed them to appropriate staff.

•Compiled and recorded medical charts, reports, or correspondence.

Configuration Management Field Support Procurement Tech

October 1988 to August 2007 Orlando Regional Healthcare System Orlando, FL

•Received new computer equipment for installation throughout all hospital locations

•Prepared each PO order with proper installation sheets and hospital asset tags

•Administrative secretary to Field Support. Perform various clerical administrative functions, such as ordering and maintaining inventory supplies.

•Daily used Outlook email, MS Word, Excel, and Access worksheets

•Inputted data into: Managed Inventory control and Lawson Purchasing database

Computer Operator / Management Information Services

•Pulled and logged tapes into TMS and First Image daily for everyday usage.

•Assisted with monitoring computer systems

Customer Support Rep / Management Information Services

•Programs used: PMAS, TDS/ADT, Lab-Cerner System, Maxifile-Radiology, Touch-Tone Time (for Clocking in/out), WP 5.0, 5.1

Data Entry Clerk / Continued Medical Education Dept. & Medical Staff Services

•Entered data CME into Lotus 123

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