Operations Manager Employee Relations

COREY LAUCH

***** ** *** **. *********, WA *****

**********@******.*** · 360-***-****

I will bring a strong work ethic and more than two decades of management/supervisory experience to your organization. I am looking for an environment which provides room for growth and provides opportunity for advancement.

EXPERIENCE

FEB 2018 – PRESENT

DSAL/SUPERVISOR CUSTOMER SERVICES, USPS

Scheduling and supervising carriers to improve operational efficiencies. Creating rural routes and maps. Payroll management. Sight activation for local construction projects.

JULY 2009 – JAN 2018

OPERATIONS MANAGER, petsmart

Profit and Loss statement analysis and reporting. Responsible for 1.5 milling dollar operating budget at Hillsboro location. Scheduling and payroll management. Organizing local networking/hiring events to reduce employee turnover rate.

EDUCATION

JULY 1998

ASSOCIATES DEGREE, clark college

Focused on General Studies. Highest marks from math/statistics classes. GPA 3.0 overall. General Accounting studies.

JULY 2001

WASHINGTON STATE UNIVERSITY VANCOUVER

Unfinished degree focusing on Accounting/Statistics. Highest marks in mathematics.

SKILLS

Strong Communication Skills

Build strong employee relations through positive reinforcement

Strong grasp of math/statistics

Understanding and application of Analytics through statistical analysis

20+ years of management experience.

PROJECTS

Designated Site Lead for Posta Service on the Vancouver SDC project. Created P&L analysis tool for district use w/PetSmart. Organizing networking events for USPS and PetSmart. SME for FMLA.

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