Customer Service High School
Resume:
Jizel Arroyo
Contact
Rochester, NY 14612
******.******@*****.***
Objective
Determined hard worker who is seeking greater opportunities to increase knowledge in medical coding and billing. Team player pursuing to collaborate with highly skilled specialization departments.
Education
High School Diploma
Certified Billing & Coding Specialist/ Institute of Career Continuity - NYC
Experience
December 2023 - Present
Auth & Finance Specialist • Billing • Rochester General Hospital
February 2022 - December 2023
Operational Specialist • Coordinator • University of Rochester
December 2020 – February 2022
Clerk III • Secretary • University of Rochester
November 2019 – December 2020
Outpatient Access Specialist • Secretary • University of Rochester
November 2013 – November 2019
Assisting Manager • Wegmans Sub Shop • Wegmans
Key Skills
Customer Service Communication
Computer
Organization
Bilingual/Spanish
Professional Skills
Coordinate and supervise various employment settings. Responsible for quality control measures and increasing efficiency of daily operations. Maintain highly effective communication with all staff members and clients to ensure adherence to protocols across the board. Assist managers in developing, planning, and coordinating operational affairs.
Leadership
Highly organized and focused leader with 10 + years in operational settings. Leader in increasing efficiency and improving among collaboration and colleagues. Acquire exceptional communication and delegating skills while leading by example.
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