Medical Assistant Patient Care

Shuntay M. Jones

**** ***** ***, *********** **, 20710

Phone: 240-***-****

Email: ***********@*******.***

Professional Summary

Compassionate and detail-oriented Certified Medical Assistant with years of experience in clinical and administrative support within fast-paced healthcare environments. Proven ability to assist physicians, manage patient flow, perform routine procedures and ensure high levels of patient care and satisfaction.

SKILLS

Vital Signs & Patient Prep

Patient Care & Monitoring

Phlebotomy & Injections

Infection Control Procedures

Equipment Cleaning & Disinfection

Front Desk & Administrative Support

HIPAA Compliance

CPR/Clinical Hemodialysis Certified

Professional Experience

Certified Nursing Assistant

Fresenius Medical Care, Landover, MD

August 2024 - Present

Prepare patients for dialysis treatment.

Cannulating patients as prescribed by orders.

Support physicians and nurses in daily clinical tasks.

Gained hands-on experience in phlebotomy and administering injections.

Monitor vital signs and patient charts.

Ensure cleanliness and organization of supplies and medical equipment.

Certified Nursing Assistant

Davita Kidney Care, Capital Heights, MD

August 2022 – Present

Prepare Hemodialysis Machine Setup & Breakdown. Ensue proper functioning before patient use.

Disinfect and reprocess dialyzers and other reusable equipment.

Observe patients for adverse reactions and report concerns to nursing staff.

Assist patients to treatment chairs and monitor vitals before, during and after treatment.

Document patient care activities in electronic records accurately.

Maintain cleanliness and order in the treatment area per safety and infection control guidelines,

Medical Assistant

Family Practice, Steven D. Lerner, MD

March 2020 – August 2022

Prepared patients for exams, took vital signs, and documented information in HER.

Maintained strict patient confidentiality.

Handled intake forms, patient charts and insurance documentation.

Preform EKG and Chest X-Rays with a focus on efficiency and satisfaction.

Provided patient education on medications and post-visit care instructions.

Assist with minor surgical procedures and specimen collection

Medical Assistant

Fairwood Internal Medicine, Glen Dale, MD

January 2016 – March 2020

Room and prep 20–25 patients daily for exams and procedures.

Managed front desk operations, including check-in, co-pays, and patient queries.

Handled intake forms, patient charts, and insurance documentation.

Coordinate referrals, handle insurance verifications, and schedule follow-ups.

Supported clinical staff by organizing lab results and preparing medical records.

Head Cashier

Pisano’s, College Park, MD

June 2013 – December 2015

Supervise and support a team of four cashiers, ensuring accurate transactions and excellent customer service.

Manage front-end operations, including register reconciliation, daily deposits, and safe counts.

Handle escalated customer issues with professionalism and efficiency.

Train new hires on store policies, and best practices.

Collaborate with management to ensure smooth store operations and resolve staff scheduling needs.

Assisted with stocking and merchandising as needed.

Education

2022 – Current

Prince Georges Community College, Largo MD

Pursing associate degree- GPA 3.0

2011 – 2012

Everest College, McLean, VA

Medical Assistant Program

Completed- Graduated

High School Diploma

Annandale High School, Annandale, VA

Graduated- 2004

Certifications

Certified Medical Assistant (CMA)

CPR Certified, American Heart Association

HIPAA & OSHA Compliance Trained

Contact this candidate