Project Management Human Resources
Resume:
Esmail Serag, PMP
**** * ** **, *** ***, Nederland, TX 77627
832-***-**** *****.******@*****.***
www.linkedin.com/in/esmail-serag
Dynamic and results-driven Business Management Professional with a proven track record of excellence in construction management, administrative leadership, and human resources. Recognized for exceptional problem-solving, project management expertise, and the ability to align business goals with operational strategies. Skilled in fostering collaborative relationships and driving process improvements that enhance productivity and efficiency.
Administration Services
Training & Development
Logistics & site Operations
Contract management
Effective Leadership
Recruitment and Retention
Vendor & invoicing
Project Management
Regulatory Compliance
PROFESSIONAL EXPERIENCE
Gulf Cost Motor Company, TX December 24 - Present
General Manager
Drive Sales and Profitability: Lead all departments—sales, service, and finance—to meet volume and profit goals, with a focus on used vehicle turnover, inventory management, and optimizing gross margins.
Oversee In-House Financing Operations: Manage the finance team to ensure efficient loan origination, accurate underwriting, risk mitigation, and effective collections practices, especially in a Buy Here Pay Here (BHPH) environment.
Ensure Compliance and Customer Satisfaction: Maintain strict adherence to all regulatory requirements (FTC, state laws, finance disclosures) while upholding high standards for customer service and retention. OCI Clean Ammonia, TX November 22 -February 2024
Construction Administrator Coordinator
Working as the client representative overseeing and managing several contractors;
Successfully managed preconstruction setup, including office trailers, utilities, and essential site services, ensuring a seamless transition from planning to execution.
Participated in regulatory inspections with OSHA which included documenting and taking photos as necessary and reporting findings to Safety Director.
Submitted documentation based on OSHA safety and company standards.
Collaborated with the Project Management department on proposals based on incoming requests.
Produce and track purchase orders, takeoffs with project manager, rentals, subcontracts, evaluate spending and accounts payable.
Reviewed and approved vendor invoices per services provided.
Review and verify field purchase orders for accuracy and completeness, as well as resolve any invoice disputes.
Attended construction site meetings involving the Contractors, Superintendent, generating agendas, meeting minutes and action paths.
Provided support and coordination of all activities and resolved issues within scope for all subcontractors.
Coordinated and prepared status and scheduling reports with contractors and suppliers.
Maintained records and progress project photos using PROCORE.
Answered RFI’s from subcontractors in a timely manner not to hinder project progress.
Worked using SharePoint, which standardized information and removed email dependence. 2 of 2
Texas Department of Criminal Justice, TX July 2021 – May 2022 Parole officer
Supervise released clients by conducting field surveillance as necessary.
Investigate inmates through TCIC/ NCIC for records to issue violation reports.
Run and file Texas Risk Assessment program on clients to apply the proper level of supervision.
Transport clients throughout the state of Texas as assigned.
Refer clients to programs to help integrate them into society.
Issue and request blue warrants on a case-by-case basis.
Assigned as collateral duty safety officer assisting the Risk Management team OCI / OCI Methanol Marketing, TX August 2019 – April 2021 Manager of Commercial Administration
Administer and generate all purchase and sales contracts.
Research and provide analysis on the methanol market.
Track Methanol import-export and global methanol plant status.
Monitor daily methanol prices and adjust for logistics and accounting functions.
Manage day-to-day office operations including travel, permits, and records.
Serves as a point of contact for IT troubleshooting and support. OCI / Orascom - Contrack JV, UAE September 2018- July 2019 Orascom - Al Sahraa JV Fujairah International Airport Expansion Site Administration Manager
Developed, reviewed, and improved administrative systems, policies, and procedures.
Handled all back-off activities, including day-to-day supplies, equipment, and maintenance.
Teamed up with accounting and management team to set budgets, monitor spending, and other expenses.
Maintaining personnel records, and security operations at Fujairah International Airport.
Trained security personnel on advanced deter and detect operations, security policies, and regulations.
Maintained a solid welfare program according to the UAE laws.
Performed monthly inspections on employee camp and catering facilities to maintain perfection.
Tracked working hours, site headcount, equipment maintenance and, hours. OCI / Orascom E&C USA, TX November 2013- August 2018 HR & Administrative services Manager
Trained managers to coach and discipline employees, and counseled employees and supervisors.
Maintained employee benefit programs.
Maintained HR records and I-9 verification.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
Recruited for open positions through referrals, recruiting agencies, and the local unemployment office.
Managed three crews including but not limited to coordinating schedules, inventory control, maintenance activities, facilities services, equipment maintenance, and housekeeping.
Responsible for compliance with OSHA Safety programs.
Administered record-keeping of company assets on hand.
Managed Company purchase card with a limit of $100k.
Handled all travel and accommodations for employees through Egencia Travel Agency.
Partnered with all levels of the organization to design, interpret, and implement HR policies, procedures, laws, standards, and government regulations.
Managed performance appraisal process, salary administration process, transfers, promotions, and benefits.
Serves as liaison between employee and immigration attorney.
Oversaw event planning for fundraisers and corporate events with strict timelines and budgetary guidelines. 3 of 2
BBSI, Lawrenceville, GA and Centennial Investigation, Marietta, GA September 2007 – October 2013 Private Detective & Protection Specialist
Performed Surveillance, skip tracing, insurance fraud, court record research, protective detail, and process Service. EDUCATION & CREDENTIALS
Bachelor’s Degree in Hospitality and Business Management, Helwan University, Cairo, Egypt. Private Detective Certification, Gwinnett Technical College, Gwinnett, Georgia, USA Project management Professional Certification, PROCORE CERTIFICATIONS & LICENSES
OSHA 30 Hour Outreach Training Program - Construction NFPA 70E Standard for Electrical Safety in the Workplace TCIC/NCIC and TLETS Certification
GA PI License EXP 08/31/2025
Contact this candidate