Billing Specialist Medical

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STEPHANIE ALDRICH

Casa Grande, AZ

520-***-**** ****************@******.*** LinkedIn Profile PATIENT ACCOUNTS PATIENT ACCESS BILLING SPECIALIST Educated Healthcare Professional Focused on Ethics, Compliance, and Patient Satisfaction SUMMARY OF QUALIFICATIONS

Ambitious professional having recently completed a Certificate in Medical Billing & Coding, committed to continuous learning and professional development. Passionate about contributing to a dynamic healthcare environment and fostering a collaborative team culture to ensure efficient, productive outcomes.

• Knowledgeable in health records management, healthcare administration, medical terminology, and ICD- 10-CM, CPT, and HIPAA guidelines.

• Commitment to compliance, policy, and process improvements, identifying solutions to complex issues, and the ability to organize and prioritize projects.

• Outstanding organizational skills and the ability to accurately record and document confidential information while providing exceptional patient service.

• Skilled in Microsoft Office (MSWord, Excel, and Outlook), and Electronic Health Records (EHR) with the ability to learn new software applications. Typing 45 WPM CORE COMPETENCIES

• Medical Coding

• Medical Terminology

• Electronic Health

Records (EHR)

• Health Insurance

Reimbursement

• Patient Scheduling

• Patient Billing &

Collections

• Clear Communication

Skills

• Customer Service

• Attention to Detail

• Computer Literacy

• High Level of Accuracy

• Team Oriented

• Organizational Skills

• Problem-Solving

• Time Management

• Strong Work Ethic

EDUCATION

Associate Degree in Health Information Technology Current Student DeVry University, Phoenix, AZ

Undergraduate Certificate, Medical Billing & Coding February 2025 DeVry University, Phoenix, AZ

Relevant Curriculum:

• Medical Terminology

• Anatomy & Physiology

• Electronic Health Records & Digital Health

• Medical Ethics Compliance Patient Privacy

• International Classification of Diseases

Coding I (ICD-10 PCS)

• Current Procedural Coding (CPT)

• Health Insurance Billing & Reimbursement

CERTIFICATION

Certified Professional Coder (CPC) Anticipated Exam Date: July 2025 American Association of Professional Coders (AAPC) 2 P a g e

PROFESSIONAL WORK EXPERIENCE

Healing Hands Home Health Care, Remote, USA January 2023 – October 2024 Assistant Manager Communication Coordinator

• Assisted in overseeing daily operations of a home health care agency, ensuring compliance with healthcare regulations and internal quality standards.

• Managed patient intake processes, including insurance verification, chart reviews, and initial assessments for home health eligibility.

• Supervised scheduling and caseload assignments for field staff, optimizing efficiency and staff coverage.

• Provided training and support to home health aides and administrative personnel, fostering a collaborative and compliant work environment.

• Monitored documentation accuracy and timeliness for billing and regulatory audits (Medicare, Medicaid, and private insurance).

• Facilitated communication between multidisciplinary care teams to ensure timely updates on patient care plans, physician orders, and service changes.

• Utilized electronic health record (EHR) systems to document communication logs, service requests, and incident reports.

Soreo, Tucson, AZ January 2020 – March 2021

Caregiver

• Provided compassionate, hands-on care to elderly and disabled residents, assisting with daily living activities including bathing, dressing, grooming, and toileting.

• Monitored and recorded vital signs, changes in health status, and behavioral observations to support clinical staff and care planning.

• Communicated effectively with nurses, physicians, and family members to ensure coordinated, personalized care.

• Documented daily care activities and incidents in compliance with HIPAA and facility standards. House of Hope, Tucson, AZ March 2016 – June 2019

Behavioral Health Technician

• Provided direct care and support to individuals with mental health and substance use disorders in a residential treatment setting.

• Monitored client behavior, mood, and safety, documenting observations and reporting concerns to clinical staff in accordance with treatment plans.

• Collaborated with case managers, therapists, and medical personnel to support coordinated, person- centered care.

• Ensured accurate documentation in compliance with HIPAA and behavioral health care regulations.

• Supported new admissions with orientation to program rules, expectations, and daily routines.

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