Data Center Infrastructure Project

Syed Saleem (Microsoft & SUN Solaris Certified Engineer), 25+ years of core I.T consulting experience in Microsoft Technologies, Sun Solaris, Programming & I.T Management A certified I.T Professional with over 25+ years of Experience in Managing Data Center, Infrastructure development, ICT policies and execution across global locations. Strong contributor with ‘hands on’ team leadership experience. Overseeing large infrastructure project methodology (Microsoft & PMO Framework) including designing and deployment responsibilities in a time paced sensitive and regulated environment. Possessing strong interpersonal skills, critical thinker, problem solving, teamwork, time management and adaptability. Outstanding communication skills, analytical skills, excellent report generation and presentation capabilities. Passionate about building / updating software systems functionalities. A motivated professional, who can deliver the above expected results by collaborating with multiple teams and can work independently to achieve desired targets. Key Skill Description Experience /

Budget

I.T Engineering

&

Infrastructure

Management

Microsoft Server/Desktop, AD DS Infrastructures, AD/GP/DNS/LDAP/GPO, DHCP/DNS, ESXi/vSphere/VCSA, HA/FT/vMotion, FortiGate Firewall, Symantec Veritas NetBackup Administration, Time Attendance System With Finger Print Machines, LAN/WAN/WLAN, TCP/IP Networking, IP Telephony/PABX, SAN/FC/VMFS/iSCSI, SharePoint Administration, MS Azure, M365 (Office 365 Administration), IT Governance / Compliance, Tech-Savvy, Critical Analysis, RCA (Root Cause Analysis), Out Of Box Thinking, Technical Reporting, Service Delivery, Task Management,O365 Applications migration. 24 Years /

$10 M

Business Experience

April. 2023 – Current Bright Technologies Canada IT Manager / Migration Lead

• Acting as an escalation lead and maintaining tracker to collect details, diagnose issues, identify team to assign tickets and following up till the issues have been resolved.

• Leading accounting software migration projects

• Stakeholder management and presenting migration updates on a weekly basis.

• Performing Call logging, creating, and analyzing Tickets for End-Client’s I.T requests. o Assigning them to appropriate queues.

• Providing back-up support to other group members as required.

• Support/participating in the organization’s Continuous Improvement Program.

• Coordinating with Business team to gather Business, Technical & functional requirements to produce Scope documentation.

• Multi vendors management for the Product Launch. Working with multiple dispersed Teams across U.S & Canada to Deploy–Test –QA & expedite the release cycle to deliver & meet End-Client requirements.

• Managing Master sheet to map out the dependencies - to manage vendor / internal resources to release & to fast-track the Product Release cycles.

• Leading troubleshooting meetings with external vendors to resolve complex Azure Infrastructure issues. Oct. 2008 – Jan. 2023 Cable Industries Manager IT Support & Services – System Administrator / Migration Lead

• Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, SQL Server, Windows, VMware, and UNIX server).

• Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.

• Analyze backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures Provide backup system data statistics to management.

• Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability. Monitor usage and performance of storage and perform capacity planning for storage growth to management.

• Manage storage and backup changes through change request process & provide status reports to the relevant parties.

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.

Mobile : +1(647) -200-9117

E-Mail: ******.*****@*****.***

• Provide timely status updates to relevant parties.

• Monitored the agreed service level, document & maintain the configuration of the systems; provided regular reporting to relevant parties.

• Ensured service levels meet requirements. Propose and implement action plan when required.

• User Management – Managing and Creations & Access management Active Directory user thru UPMS & DIAM

• User Request- Resolving end user calls using service now related to emails, Office Applications, and other Local Application of pulse user

• Managed Pulse Servers- Local DELL server VMC running Pulse virtual Servers (DMC/DFS)

• Managed/Administration Print server (UNI Flow )

• Managed/Administration of MES Servers (Creation of Users)

• Managed Industrial PC’s and Barcode Prints

• Responsible for Providing IT support & services to more than 300 Users

• Installation and support for all other software applications and operating systems installed at Cables Industries

• In the areas of special purpose application software, such as AutoCAD, SolidWorks MES Applications responsible to provide basic installation and general assistance where required.

• Administered Companies LAN/WAN

• Led Maintenance, housekeeping and upgrades of E-mail server, Domain Controller, Antivirus Server Remote Access Server Citrix Server Baan ERP Server. And ensure that the services are up all the time 24 x 7 x 365.

• Monitored the leased line and ensuring that there is minimum interruption of internet access. To liaise with Telecom & any leased line or broadband operator on internet access regarding support and maintenance.

• Deployed and Maintained virtualized environments based on VMware and Dell virtualization technologies

• Monitored, setup and updated the mail filtering policy to ensure that all incoming mails are scanned to prevent any spyware and viruses from attacking the network.

• Maintained, setup and ensuring that the user login access rights are in order based on the company policy for existing and resigned staff.

• Maintenance of the UTV network to ensure that it is performing at its optimum and ensuring the security of the network.

• Maintained and configured the network connection for inter-department and inter-company or other outsourced vendor’s network.

• Maintained and supported all the servers Operating Systems, updates and patches.

• Maintained, periodic backup (daily, weekly & monthly) and housekeeping of all the servers in the OA network.

• Maintained Azure. DR site on Cloud

• Project management for project that has been assigned.

• Monitored Daily Firewall Updating, antivirus updates

• Maintained and Update Microsoft Security Updates/Patches on all servers

• System Security analysis & implementation and Securing System by Altering Source Code of Operating System

• Secure Open system architecture, Operating System & Network

• Managed the VPN of the company

• Designing and implementing patch management and security policies

• Deployed and managed SAN systems

• Cyber Security management and compliance

• Procurement of IT Assets Such As Computers Printers Laptops Sept. 2001 – Sept. 2008 Saleh Enterprises IT Manager / Project Manager

• Managed the IT Infrastructure & Architecture and Portfolio of the Company having 10 Branches in Oman and 5 Branches in UAE

• Implemented new ERP (Infopac); The following module are implemented.

• Supply Chain Module (Purchase, Inventory & Sales)

• Finance (GL, AP and AR)

• Human Resource Management System (Payroll)

• EDI (Electronic data Interchange)

• Successfully Implemented WAN (Wide Area Network) which connects four centers are connected to each other and can share resources such as computers telephone system, printers and other devices

• Involved in System Study, Requirement Gathering and Involved in extensive interaction with users and Business Tools & Solution (Software Provider).

• Developing customized reports using Seagate Crystal reports

• Create User guide and Install guide

• Managed the People (System Administrators, programmers)

• Managed the Development & Implementation of the Software Modules. Organized Staff Training Programs

• Software Testing (verification and Validation)

• System Security analysis & implementation and Securing System by Altering Source Code of Operating System

• Secure Open system architecture, Operating System & Network

• Built Wireless Network and Secured Using MAC Addresses and using WEP 64BIT for PDA’s, Laptops

• and Desktop PCs.

• Ensured network access and adequate PC operability.

• Coordinate with IT Companies and Our Company.

• Configure/maintain computer equipment

• Maintain DHCP & ISA server Network Security Data Backup and Restoration of MS SQL Server

• Support users in software and hardware issues

• Advised the management on new computer equipment and to implement the same.

• Trained the new employees for Software being Implemented in the company and suggesting IT course.

• Troubleshooted hardware and software problems

• Prepared Training presentations for Senior staff of company for any new software or any new technology introduce in market also responsible to prepare and train IT department junior Staff, prepare and train staff for products such as MS Office

Jan. 2000 - Aug. 2001 CENTURY TWENTY-ONE Online Network Engineer

• Administration & Manage a Local Area Network of about 15 user Comprises of the following server

• Windows NT Server

• Proxy Server

• Network Maintenance LAN on Windows NT

• Software Installations Server and Workstation

• Hardware Installations (Network Card/Modem & other devices)

• Network Cabling

• Daily Server Backups

• Network Design LAN (Client Site)

• Systems Assembling

• Provided Networking Services to Clients

• Maintain their billing Systems

July 1998 – Dec. 2000 SOFCOM (PVT) LTD Programmer / Network Administrator

• Designed & Implemented Whole Software House Network

• Trouble shooting Network related problems in Software House

• Client Site Network Installation & Troubleshooting

• Hardware Trouble shooting

• Internet related problems (Dial up, Proxy & Browsing) Aug. 1989 - May 1998 HABIB ARKADY LIMITED I.T Manager

• To Maintain their Local Area Network

• Trouble shooting of all PC’s connected to Network

• Trouble shooting of Software which was required by changing the formats of different reports or adding new Modules in existing Software, of the following departments.

• Accounts Department

• Marketing Department

• Purchase Department

• Production Reports (Which were required at Factory)

• Stores Reports

• Shares Department

• Maintained weekly Backups of Department Wise data. Procurements of new computers and other equipment required for different departments

Projects

Projects Handled and Delivered:

• Implementation and Configuration of Office 365 and Migration of Data from On Prim to Office 365 Cloud

• Implementation and configuration of Avaya IP PABX system for 300 Users (server and clients)

• Implementation of Industrial Network and Industrial PC’s at 4 Locations

• Implementation of Prysmian PULSE Infrastructure- Servers & Firewall

• Implementation of Pulse Package for Laptop/Desktop Users for 300 Users

• Implementation SharePoint and Migrated users Data and Shearing Polices

• Implementation and Configuration of Digital Signage System (Magic Info)

• Implementation of TrendMicro Hosted Email Security with Office 365 Cloud Emails

• Remote connectivity to branch offices

install Citrix 5 presentation server, publish and configure applications Education

Bachelor of Commerce

Trainings & Certifications

Six months course on Computer Programming (RPG ii SSP) On IBM Systems 36

Course on Local Area Network from DATA Systems

Six Months Course on Oracle Developer/Database Administrator

Course on UNIX from DATA Systems

Microsoft Certified System Engineer (MCSE+1)

Sun Certified System Administrator for Solaris 7 Part 1

ITIL Certified

Microsoft 365 Certified: Administrator Expert

Microsoft 365 Certified: Endpoint Administrator Associate

Contact this candidate