Pharmacy Technician Certified
Resume:
TERRI PORTER
Licensed Pharmacy Technician
Hampton, VA 23666
**************@*****.***
Professional Summary
Highly experienced and detail-oriented Licensed Pharmacy Technician with 25 years of expertise in prescription processing, inventory management, and patient care across retail and Long Term Care settings. Proven success in ensuring regulatory compliance, optimizing pharmacy operations, and providing exceptional patient service.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician
Walmart-Hampton, VA
January 2020 to Present
• Processed 400+ prescriptions per day with 99.8% accuracy rate.
• Identified medications requiring special storage such as hazardous medications and/or refrigerated medications
• Communicated directly with patients over the phone to assist them in the awareness of their medications
• Performed routine maintenance on pharmacy equipment to ensure proper functioning
• Trained new pharmacy technicians on standard operating procedures and best practices Certified Pharmacy Technician
PharMerica-Virginia Beach, VA
June 2019 to December 2019
Prepare drugs, compound sterile solutions, and mix pharmaceutical preparations under the supervision of a pharmacist.
• Produced prescription labels and fulfilled medication orders · with 0% errors
• Managed inventory for 100% of medication
• Implemented 5 new insurance and billing procedures. Pharmacy Technician
Conduent-Chesapeake, VA
April 2019 to June 2019
Communication with Pfizer patients by telecommunications, refill medication, communication with patients about assistance through the Pfizer Health Care plans.
• Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
• Educated patients on proper medication usage, storage requirements, and potential side effects during counseling sessions at pick-up or over the phone
Certified Pharmacy Technician
Omnicare Pharmacy/CVS-Portsmouth, VA
October 2015 to April 2019
counting and packaging medications, labeling bottles, communicating with patients and healthcare providers, and maintaining patient records and pharmacy cleanliness.
• Supported in the preparation of sterile products such as IV solutions and compounded medications
• Filled and dispensed 1000+ prescriptions daily with a high level of accuracy and attention to detail Pharmacy Technician
Walmart-Norfolk, VA
July 2013 to September 2015
• Resolved insurance-related issues and assists patients with various forms of financial assistance
• Operate POS registers handling more than 200 daily transactions.
• Resolved more than 80% of customer complaints before escalating issues to pharmacist
• Assisted in the preparation of compounded medications under the supervision of a pharmacist
• Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
Certified Pharmacy Technician
CVS Pharmacy-Hampton, VA
August 2012 to July 2013
• Processed 200+ prescriptions daily with a 99.9% accuracy rate.
• Assisted in the preparation of sterile products such as IV solutions and compounded medications
• Provided excellent customer service by addressing inquiries, resolving issues, and providing medication information
• Trained new pharmacy technicians on standard operating procedures and best practices
• Participated in continuous education programs to stay updated on new drugs, regulations, and industry trends
• Collaborated with insurance companies to obtain prior authorizations for specialty medications
• Maintained cleanliness and sterility standards within the pharmacy area Certified Pharmacy Technician
Target Pharmacy/CVS Health-Chesapeake, VA
January 2011 to August 2012
Enter Rx in PDX system, fill RX, stock medication, work cash register Certified Pharmacy Technician
Walmart-Newport News, VA
May 2000 to December 2010
Customer service, Medication preparation, Labeling and packaging, work place safety.
• Filled and dispensed 400+ prescriptions daily with a high level of accuracy and attention to detail
• Managed inventory levels, ensuring medications were properly stocked and organized
• Collaborated with pharmacists to verify prescription information, resolve medication discrepancies, and provide patient counseling
• Developed training materials for pharmacy staff on new software implementation
• Ensured compliance with HIPAA regulations when handling sensitive patient information Education
Secondary School Education in Accounting
Hampton High School-Hampton, VA
September 1988 to May 1991
Skills
• Ability to prioritize (10+ years)
• Excellent Customer Service skills (10+ years)
• Prescription drug and over the counter knowledge (10+ years)
• Phone triage (10+ years)
• Pharmacy Law and regulations (10+ years)
• Typing
• Data entry
• Analysis skills
• Basic math and pharmaceutical calculations (10+ years)
• Computer skills (10+ years)
• Organizational skills (10+ years)
• Medical terminology (10+ years)
• Time management
• Pharmacy computer systems (10+ years)
• Compounding Medications (10+ years)
• Customer service (10+ years)
• Strong written and verbal communication skills (10+ years) Links
www.linkedin.com/in/terri-porter-401140187
Awards
Future Business Leaders of America
June 1990
Developed strong communication skills, teamwork skills, networking and achieving awards. Certifications and Licenses
Pharmacy Technician License
May 2004 to December 2025
Pharmacy Technician Licensed 023*******
Registered Pharmacy Technician
May 2000 to December 2025
Pharmacy Technician license# 023*******
BLS Certification
September 2020 to September 2022
Association Basic Life Support will be renewed by Oct 2025 Additional Information
PTCB Expected November 2025
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