Social Media Content Creator
Resume:
Nicole Mattingly
Corona, CA *****
**************@*****.***
Professional Summary
I’m a kind, friendly and Eager to learn woman. Who is barely getting back into the working field after Staying at home for so many years, I would prefer remote work, but if it’s close enough, I don’t mind the travel. I’m hard-working independent Abel responsible I’ve been integrity, morals and ethics and a strong character. I remain kind even in this cruel world Willing to relocate to: Remote
Work Experience
Content Creator
TikTok, TikTok Shop, Snapchat, instagram, facebook, threads-Corona, CA September 2024 to Present
• Produced high-quality written, visual, and multimedia content for online platforms, including articles, blog posts, videos, infographics, and social media posts
• Developed and executed content strategies to increase brand visibility and engagement, resulting in XX% growth in website traffic and social media followers
• Researched and analyzed industry trends and competitor content to stay current and identify opportunities for content improvement
• Managed and maintained a content calendar to ensure consistent and timely delivery of content across various channels
• Collaborated with cross-functional teams, including marketing, design, and SEO, to align content with overall marketing goals and strategies
• Optimized content for SEO, driving organic traffic and improving search engine rankings for target keywords
• Engaged with the online community and responded to comments, questions, and feedback to foster a sense of community and enhance user experience
• Created and managed email marketing campaigns, resulting in an XX% increase in email open rates and click-through rates
• Developed and executed influencer marketing campaigns to expand brand reach and enhance credibility
• Utilized data analytics and tools to track content performance, analyze audience behavior, and adjust strategies for improved results
• Produced engaging and informative product reviews and tutorials, increasing product awareness and sales by XX%
• Conceptualized and storyboarded video content, overseeing filming, editing, and post-production processes
• Developed and maintained relationships with external content contributors, freelance writers, and designers
• Managed social media platforms, creating and scheduling posts, monitoring engagement, and growing the follower base
• Crafted compelling headlines, taglines, and call-to-actions to maximize reader engagement and conversion rates
• Created and managed a library of multimedia assets, ensuring easy access and reuse of content
• Wrote press releases, newsletters, and other promotional materials to support marketing and PR efforts
• Stayed up-to-date with content marketing best practices, new tools, and emerging platforms
• Managed content distribution and syndication partnerships to expand content reach and audience
• Collaborated with sales teams to create sales enablement materials and presentations
• Developed and maintained brand voice and style guidelines to ensure consistent messaging
• Participated in brainstorming sessions and content ideation to generate creative and engaging content ideas
• Conducted audience research and created buyer personas to tailor content to target demographics
• Managed user-generated content and moderated online communities to maintain a positive brand image
• Utilized social media advertising and paid promotion to boost content visibility and reach
• Edited and proofread content for accuracy, grammar, and consistency
• Implemented content localization strategies to reach global audiences and expand market presence
• Developed content for product launches, promotions, and special campaigns, achieving XX% sales growth
• Collaborated with legal and compliance teams to ensure content adherence to regulatory guidelines
• Created and managed content budgets, allocating resources effectively and optimizing spending
• Generated leads and increased lead conversion rates through content marketing initiatives
• Developed and executed crisis communication plans to manage and mitigate online reputation issues
• Established partnerships and collaborations with industry influencers and thought leaders to boost credibility
Gas Station Attendant/Cashier
Valero & Mobil Gas Station-Highland, CA
May 2022 to April 2023
• Provided exceptional customer service to all gas station customers, ensuring a positive experience
• Operated cash register and accurately processed transactions for fuel purchases, snacks, and other items
• Maintained cleanliness and organization of the gas station store, including restocking shelves and cleaning surfaces
• Monitored fuel levels in underground storage tanks and promptly notified management when refills were needed
• Performed routine maintenance tasks such as cleaning pumps, checking oil levels, and replacing paper rolls in receipt printers
• Managed inventory of merchandise items, placing orders with suppliers to ensure stock availability at all times
• Handled customer complaints or concerns professionally and resolved issues promptly to maintain customer satisfaction
• Followed safety protocols at all times while handling flammable materials such as gasoline or propane cylinders
• Trained new employees on cash register operation procedures, product knowledge, and customer service best practices
Warehouse Employee
Amazon-Redlands, CA
June 2018 to October 2021
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Performed quality control checks on outgoing shipments to ensure products met customer specifications
• Safely stored hazardous materials according to OSHA regulations and company guidelines
• Assembled product components using hand tools or machinery as required by job instructions
• Maintained a clean and organized work area to promote safety and productivity
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
• Implemented process improvements that reduced order processing time by XX%
• Achieved a perfect attendance record over XX months of employment at the warehouse facility
• Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately
• Closely followed all safety protocols when handling heavy machinery or working at heights
• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used
• Maintained compliance with company policies regarding security measures for high-value merchandise
• Collaborated with cross-functional teams (e.g., logistics, purchasing) to coordinate efficient inbound/ outbound shipment processes
• Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
• Achieved an average picking rate of XX items per hour, exceeding department standards
• Contributed to the implementation of a new inventory management system, resulting in improved accuracy and reduced stockouts
• Operated pallet jacks and hand trucks to move materials within the warehouse
• Maintained knowledge of safety regulations and best practices for handling hazardous materials
• Collaborated with team members to unload delivery trucks efficiently and accurately count received items
• Assisted in the organization and maintenance of warehouse layout for optimal space utilization
• Participated in regular safety training sessions to ensure compliance with workplace health and safety guidelines
• Demonstrated strong attention to detail when inspecting incoming shipments for damage or discrepancies
• Achieved a record-breaking productivity rate during peak season by consistently meeting or exceeding daily picking targets
• Suggested process improvements that led to a XX% reduction in order fulfillment errors
• Maintained accurate records of damaged or defective products, facilitating efficient returns or exchanges with suppliers
• Closely monitored inventory levels to anticipate restocking needs and prevent stockouts
• Packed fragile items using appropriate protective packaging materials (e.g., bubble wrap) to minimize breakage during transit
• Leveraged strong communication skills when coordinating with drivers, vendors, and other warehouse personnel on shipment schedules
Education
College in Nursing
4d college-Victorville, CA
September 2008 to May 2009
Graduated with high honors in an accelerated nursing course Skills
• Customer service
• Stocking
• Retail math
• Cash register
• POS
• Phone etiquette
• Cash handling
• Retail sales
• Product demos
• Sales
• Basic math
• Communication skills
Links
https://www.instagram.com/nikki_loves_jesus3?igsh=NTc4MTIwNjQ2YQ%3D%3D&utm_source=qr https://www.facebook.com/nicole.mattingly.22?mibextid=wwXIfr&mibextid=wwXIfr Certifications and Licenses
Nursing certification
May 2009 to Present
The certification allows me to get a license or renew my license to be an LVN instead of just being a VN. Driver's License
December 2023 to August 2028
I renewed my drivers license December 7, 2023. It expires August 4, 2028 I renew my drivers license,prior to this expiration date.
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