Call Center Customer Service

**/**** - **/**** ************ Laborer

Zachry Construction, Port Arthur, TX

Assisting Skilled craft-workers on projects. Organizing materials, cutting, assembling, cleaning up and setting up site. Additional work performed consisted of Flagging traffic.

03/2021 - 09/2021 Call Center Agent

Focus Call Center, Port Arthur, TX

Customer service representatives interact with customers to handle complaints, process orders, and answer questions.

11/2019 - 08/2021 Laborer

Port of Beaumont/Local 21, Beaumont, TX

Hand laborers and material movers manually move freight, stock, or other materials. 01/2015 - 09/2019 CNA

Serenity Assisted Care Living, Beaumont, TX

Provide basic patient care under direction of nursing staff. Perform duties such as feed, bathe, dress, groom, or move patients, or change linens. May transfer or transport patients. Includes nursing care attendants, nursing aides, and nursing attendants.

09/2012 - 12/2012 Firewatch/Holewatch Safety Attendant Total Safety (Flint Hills), TX

Stationed outside of a confined area in order to prevent coworkers from safety incidents. Position must be alert and dependable at all times. Fire Watch- : Implement and ensure fire-safety of a building or area in the event of any act e.g. hot work or situation instigating an increased fire risk. Position must be alert and dependable at all times. Bottle Watch- Stationed near air gauges while coworkers work under fresh breathing air. Replaces air when needed. customer service eta certified

Vocational School Certificate

windham, Gatesville, TX

General High School Curriculum

High School Equivalency Diploma

Wyndam Learning Institution, Dayton, TX

REGINA GEORGE

4205 SARAH ST APT 117, BEAUMONT, TX 77705

Phone: 832-***-****

Email: ************@*****.***

Objective

Seeking a position in your company where I can exhibit my skills and abilities. Ability Summary

Experience in providing routine, personal healthcare to elderly, convalescent, or disabled persons in the home of patients and in a residential care facility. Employment History

Education History

1 Year at College or a Technical or Vocational School Lamar Institute of Technology, Beaumont, TX

09/2008 Business Computer Information Systems

Texas Careers

None Specified

References Available on Request

Occupational Licenses, Certificates and Training

Honors & Activities

microsoft office certified in Word, Access, Excel, PowerPoint, and Outlook, Publisher 2007 Additional Information

Detailed References

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