Erin Reider
********@******.***
Fort Worth, TX 76137
Summary
Highly motivated professional with a strong background in customer service, office administration, and logistics. Known for exceptional communication, leadership, and problem-solving skills, with a commitment to continuous improvement to achieve organizational goals.
Skills
Logistics & Warehouse Management: Certified Logistics Technician (CLT) & Certified Logistics Associate (CLA), Forklift Operation Certification (8/6/25), Inventory Control, Warehouse Management Systems, Shipping/Receiving, Workplace Safety, freight handling.
Office & Administrative: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Bookkeeping (A/P, A/R, Income Statements, Balance Sheets), Paperless Filing Systems, Inventory Management, Data Entry.
Customer Service & Communication: Exceptional Verbal and Written Communication, Conflict Resolution, Technical Support, Call Center Software, Customer Relationship Management.
Core Competencies: Time Management, Problem-Solving, Leadership, Teamwork, Adaptability, Reliability.
Professional Experience
Sonic Carhop Inspire Brands Corporation - Fort Worth, TX September 2024 - Present
Delivered orders promptly while balancing trays weighing up to 25 pounds.
Maintained cleanliness standards by clearing trays and trash from vehicles and dining areas.
Responded promptly to guest requests and assisted with payments.
Teachers Assistant Excel High School - Lockhart, TX August 2023 - September 2024
Tutored adult students in Algebra A, Algebra B, and Geometry.
Managed student grades and attendance records in Microsoft Excel.
Prepared students for standardized testing, leading study sessions that increased overall school scores.
Office Administrator Amwell Fabrications - Hurst, TX April 2018 - October 2020
Managed comprehensive accounting duties, including accounts payable, accounts receivable, and payroll.
Ordered project materials and managed inventory cost-efficiently, which resulted in company savings.
Transformed paper office records into an efficient, organized paperless filing system.
Served as the primary point of contact for a commercial metal fabrication shop.
Tracked project labor time to ensure consistent labor costs.
Assistant Manager Buttermilk Cafe - Hurst, TX October 2015 - July 2017
Resolved customer issues to maintain high satisfaction and minimize conflicts.
Managed table turnover rates to reduce customer waiting times.
Supervised servers, hosting staff, and kitchen crew, which contributed to reduced waste and labor costs.
Education & Certifications
Certified Logistics Technician (CLT) & Certified Logistics Associate (CLA) Austin Community College - Austin, TX February 2023 - July 2023
oCoursework included workplace safety, warehouse management, inventory control, and freight handling.
Forklift Operation Certification Completed 8/6/25
Bachelor of Arts in Interdisciplinary Studies University of Texas Arlington - Arlington, TX August 2005 - May 2009
Associate of Arts Degree Tarrant County College - Fort Worth, TX August 2002 - May 2005