P
Jessica Polhe
************@******.**
m
Cleveland, OH 44130
SUMMARY
Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Resourceful professional in the field of motor vehicle operations, known for high productivity and efficient task completion. Possess specialized skills in route optimization, vehicle maintenance protocols, and safety compliance. Excel at communication, adaptability, and problem-solving to ensure smooth operational flow and customer satisfaction. Skilled Independent Driver with a background in logistics and transportation. Possess solid knowledge of efficient routes, timely deliveries, and safe driving techniques. Strengths include strong time management skills, adaptability to varying conditions, and commitment to delivering exceptional customer service. Previous roles involved successful route planning, punctual delivery schedules, and maintaining high safety standards on the road. SKILLS
Navigational skills
Safe driving practices
Route planning
Vehicle maintenance
Customer service
Scheduling
Transportation
Navigation
Load securing
Safety procedures
Excellent communication
Passenger and cargo transport
Traffic law knowledge
Professionalism
Fuel efficiency maximization
Problem-solving abilities
Cargo loading
Professional Driving Techniques
Analytical thinking
Transportation regulations
Time management abilities
Conflict resolution
Critical thinking
Flexibility
Multitasking
Professional demeanor
Active listening
City and non-city driving
Route optimization
Team building
Goal setting
Passenger support
Self motivation
Attention to detail
Record keeping
Vehicle cleaning
EXPERIENCE
Independent Driver Contractor
Cleveland
Lyft And Uber/ Mar 2018 to Current
Attended regular meetings with supervisors to discuss performance issues or new procedures.
Conducted pre-trip inspections on vehicles before each shift to ensure proper functioning of lights, brakes, steering and other systems are operational. Demonstrated professional conduct with clients to deliver outstanding customer service.
Followed proper procedures when dealing with difficult passengers or situations that require special attention.
Transported clients to specified destinations safely and on-time. Provided friendly customer service by greeting customers upon arrival, offering assistance with baggage handling and providing helpful directions upon request. Loaded and unloaded merchandise efficiently to meet demanding route targets. Completed any necessary paperwork according to established guidelines. Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
Provided prompt, courteous service in the transportation of passengers. EDUCATION AND TRAINING
GED
Tri-County Technical College Jul 2008
Cleveland, OH