Project Coordination, Data Entry, Security Agent, Customer Support

Professional Summary

Seasoned Security Professional and Project Coordinator with over a decade of experience protecting property, managing teams, and coordinating high-impact network and logistics projects.

Known for dependable overnight coverage, strong incident response, and delivering mission-critical infrastructure with precision and professionalism.

Proactive communicator with a military foundation and a focus on safety and client satisfaction.

Professional Experience

Security Plus — Security Agent

Charlotte, NC • March 2013 – Present

Overnight & Late Evening Shifts

Secured commercial and residential properties across Mecklenburg County

- Conducted site patrols, monitored CCTV systems, and controlled access points

Responded to incidents, prepared detailed reports, and ensured safety compliance

Trusted for lone overnight coverage and effective conflict resolution.

Project Coordinator — Conterra Network

Charlotte, NC • April 2021 – May 2024

Coordinated telecom infrastructure projects and client communication

Generated metric-driven reports and managed training for project teams

Resolved stakeholder conflicts, concerns, and scheduled activities to meet tight deadlines

Project Manager, PMO — Windstream Communication

Charlotte, NC • April 2013 August 2019

Delivered parallel network rollouts valued at $500K+ across the Southeast

Created governance frameworks to monitor project milestones and vendor contracts

Logistics Manager — Ashley Furniture Homestores Charlotte, NC • November 2011 – February 2013

Oversaw warehouse operations and delivery logistics across regional branches

Managed carrier negotiations and shipment coordination for daily outbound loads

Implemented inventory tracking systems and optimized delivery schedules

Collaborated with store managers to ensure fulfillment accuracy and customer satisfaction

U.S. Army Reserve — 91A Spec 2

March 1984 – June 1989

Performed tactical vehicle maintenance and operations readiness tasks

Applied military discipline and safety protocols to civilian roles

Core Skills

- Unarmed & Overnight Security Operations

- CCTV Monitoring & Access Control

- Incident Reporting & Emergency Response

- Project Planning & Stakeholder Coordination

- Training & Schedule Oversight

- Conflict Resolution & Customer Service

- Microsoft Excel & Teams Proficiency

- Familiarity with Salesforce, Sitetracker, & Jira

Education & Certifications

- High School Diploma — Bayonne High School, NJ

- Unarmed Security License — North Carolina

- CPR & First Aid Certified

- Armed Guard Certification — In Progress (Expected August 2026)

- DD214 Available Upon Request

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