Continuous Improvement Machine Operator
Resume:
J
N
E D U C A T I O N
Schenectady, NY
*********@*****.***
C O N T A C T
E X P E R I E N C E
Supervised 40+ employees across 3 shifts, achieving a 98% smooth handover rate using KPIs to minimize production disruptions and ensure continuity. Implemented waste reduction strategies that cut material spoilage by 20%, resulting in significant cost savings and improved sustainability. Led performance tracking through daily, weekly, and monthly progress reports, aligning team output with business targets and identifying areas for improvement. Trained teams on GMP, HACCP, SQP, and OTIF protocols, enhancing compliance and ensuring operational consistency across shifts.
Conducted root cause and 5 Whys analysis on production defects, driving continuous quality improvement and reducing rework.
Developed training programs and troubleshooting guides, improving machine operator efficiency, morale, and overall production performance. S U M M A R Y
Results-driven Finishing Manager with over 30 years of experience managing high- performance teams in fast-paced manufacturing and packaging environments. Strengths in driving operational excellence through strategic production planning, cost reduction initiatives, and cross-functional leadership. Skilled in budgeting, labor and material forecasting, and continuous improvement processes including Six Sigma, Kaizen, and 5S. Recognized for award-winning carton design that combined innovation with functionality. Brings knowledge of sustainability practices, waste reduction, and eco-conscious packaging solutions. Proven ability at implementing SOPs, safety protocols, and compliance standards
(GMP, HACCP, SQF) while creating a culture of accountability, safety, and employee development.
JOY NASH
Nov 2024 - Jan 2025
FINISHING MANAGER
SQP Specialty Quality Packaging Scotia, NY
WEST CHESTER UNIVERSITY
LinkedIn Profile
Production Planning
Material & Labor Scheduling
Warehouse Management
Budget management & Cost Reduction
Team Building & Core Training
Communication
Continuous Improvement
Leadership & Development
S K I L L S
AA Business Management
KEY ACHIEVEMENTS
Authored comprehensive training manuals and machine troubleshooting guides for operators and catcher packers; facilitated training seminars to upskill staff and ensure operational consistency.
Designed and implemented a KPI dashboard tracking Safety, Maintenance Schedules, Productivity, and Training Progress; used Gemba walks to identify process improvements. Led a transformation in the Finishing Department, increasing performance from 60% to 96% and reducing waste from 16% to under 2%.
Engineered tooling modifications that generated $365,000 in cost savings over a 3-year period. Oversaw recruitment and onboarding for new hires, ensuring smooth transitions and alignment with production standards.
Forming & Gluing: Hillside Forming
Machine, Signature Folder Gluer, Bobst
Alpina, Koenig & Bauer Folder Gluer
Window Patching: Heiber & Schroder
Window Patcher, Tamarack Window
Patcher
Packing Systems: Graphic West Auto
Packer, Heidelberg Auto Packer
Adhesive Systems: Leary Glue System
E Q U I P M E N T
E X P E R T I S E
J
N
A D D I T I O N A L E X P E R I E N C E
Oversaw daily finishing operations by coordinating workflows, setting production sequences, and ensuring alignment between departments to meet output goals. Trained team members on equipment operation, PPE usage, and safety protocols, reinforcing compliance with sanitation and preventive maintenance standards. Analyzed work orders, production specs, and inventory data to forecast labor needs, allocate resources, and adjust schedules for optimal efficiency.
Maintained accurate records of production milestones, incidents, and downtime to inform continuous improvement and reporting efforts.
Collaborated with leadership and HR to support hiring decisions, onboard new employees, and promote a positive, performance-driven culture.
Conducted equipment inspections and monitored machine performance to proactively address issues and reduce unplanned downtime.
Implemented incentive programs and coaching strategies to boost morale, enhance productivity, and reduce turnover.
Played a key role in developing new finishing processes and packaging workflows to support product innovation and operational scalability.
April 2014 - April 2024
FINISHING MANAGER
Tavo Packaging Fairless Hills, PA
April 2024 - Oct 2024
FINISHING SUPERVISOR
STS Packaging Mooresville, IN
Directed daily finishing operations, prioritizing job orders and allocating labor to meet tight production schedules and delivery deadlines.
Utilized root cause analysis and corrective action planning to resolve finishing line issues, reducing rework and minimizing equipment downtime.
Spearheaded quality assurance improvements by developing SOPs and visual inspection protocols, resulting in a measurable decrease in product defects. Trained and certified team members on finishing equipment, PPE usage, and compliance standards including GMP, HACCP, SQF, and OTIF.
Maintained strict adherence to safety, sanitation, and finishing line compliance standards through regular audits and Gemba walk inspections.
Implemented cost-reduction strategies on the finishing floor, increasing line efficiency while maintaining high-quality output.
Managed material flow and post-production inventory, ensuring accurate tracking of consumables and minimizing scrap.
Led onboarding, skills development, and cross-training initiatives to build a versatile and safety- conscious finishing team.
Supervisory Leadership Certificate – Delaware Valley Industrial Resource Center (DVIRC), 2023
Management Development Certification – Delaware
Valley Industrial Resource Center (DVIRC), 2019
Supervisory Certificate Program – Level I – MidAtlantic Employers’ Association, 2009
Leadership Skills for Today’s Workforce – MidAtlantic Employers’ Association, 2008
Team building Skills – MidAtlantic Employers’
Association, 2008
Handling Difficult People – MidAtlantic Employers’ Association, 2008
Managing People Through Motivation – MidAtlantic
Employers’ Association, 2008
Successful Communication – MidAtlantic Employers’
Association, 2008
Supervision Basics (Seminar) – MidAtlantic Employers’ Association, 2008
Forklift Operator Safety (5 hrs) – Delaware County Community College, 2009
CERTIFICATIONS
Process Optimization: Standard Operating Procedures (SOPs), Predictive & Preventive Maintenance, Troubleshooting, Kaizen, Six Sigma, 5S, Lean Manufacturing, CIP
Quality & Compliance: GMP, HACCP, SQF, Industrial Safety, Quality Assurance, Root Cause Analysis
Software & Systems: SAP, Amtech, KIWI, AS400, D365 Microsoft Word, Excel, Outlook, PowerPoint, Top Gun
T E C H N I C I A L S K I L L S
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