Casey Edwards
Cowpens, SC
*********************@***********.***
Professional Summary
I am currently working in customer service. However, I have skills, knowledge, and experience in the medical field, as a Certified Medical Assistant. I have a very positive attitude and love working with medical patients and the public. I have experience in many different aspects of the workforce and have found it easy to gain new knowledge when in a new environment. I am looking for a work environment that is positive, works as a team, and promotes growth. Authorized to work in the US for any employer. Authorized to work in the US for any employer
Work Experience
Delivery Driver
DoorDash-Spartanburg, SC
January 2023 to Present
• Pick up orders and deliver to the correct destination
• Check the orders for accuracy
• Ensure the safe and efficient delivery
• Contact the customer for and questions or concerns
• Interact with customer support to solve and discrepancies or concerns.
• Shop the items for the customer and replace with the customer’s substitutions if necessary. Certified Medical Assistant
Independent Family-Spartanburg, SC
June 2020 to November 2024
• Administered medications 2 times a day
• Filed away all medical paperwork for family and patient
• Made the patients' environment more efficient and functional
• Kept up with the patients' daily menu and preparations
• Provided companionship
• Communicated with the patient’s family daily about the patient
• Interacted with the patient’s medical doctors and insurances Accessioner
American Health Associates-Spartanburg, SC
August 2019 to April 2020
• Call facilities with critical lab results
• Accept in specimens from couriers
• Enter in lab orders from physicians and nurse practitioners
• Account for each phlebotomists’ blood draws
• Perform urinalysis and urine cultures
• Complete entry of STAT orders
• Answer incoming calls concerning lab results, orders, and patients
• Assist with filling phlebotomist and facility supplies
• Supported office staff in calling facilities with any problems with specimens
• Assist with blood centrifuge
• Aide in gathering and packaging of phlebotomists’ supplies Certified Medical Assistant/Scribe
SC House Calls-Spartanburg, SC
July 2018 to July 2018
Assist the nurse practitioner with any and all dealings with patient care. Make home visits to patients with little to no mobility. Take vitals, data entry, schedule appointments, travel to different skilled nursing facilities and assisted living facilities, order labs and medications. Certified Medical Assistant
Mountain View Family Medicine-Greer, SC
February 2018 to July 2018
Call patients back and do the rooming which consists of getting vitals, medical history, current complaint. I also order labs, medications, and send referrals to other facilities. I also, administer immunization. I help the physician with different office procedures and present the patient to the physician using team care, which I am certified in doing. I have been trained in Epic medical software. Full Time Student
Spartanburg Community College-Spartanburg, SC
August 2017 to June 2018
Attended classes to obtain my certification in medical assisting. Certified in July 2018.
Merchandiser
American Greetings-Spartanburg, SC
January 2017 to June 2017
Responsibilities
• Manage all orders for 5 companies
• Ensure that all product is stocked and orderly
• Meet with store managers about product placement
• Order all merchandise for the stores
• Change over all signage for new products and holidays Staff Recruiter
Sitel Corporation-Spartanburg, SC
January 2016 to March 2016
Responsibilities
• Greet each applicant and assist them with the computer application and assessment
• Kept records of all walk-in applicants as well as all applicants that had appointments
• Take each applicant to be personally interviewed by me
• Give tours of the new facility
• Communicated with the senior recruiters to make sure that the correct information was received and processed
• Attended meeting via Skype
PBX/Admissions Office Assistant
Spartanburg Rehabilitation Institute-Spartanburg, SC August 2013 to December 2015
Responsibilities
• Ran the Admissions Office for a 3-month time period and continue to assist with the process after a coordinator was hired ensuring that the facility had patients at all times
• Made sure that all departments had the necessary paperwork affirming that the patients' services and the medical records will coincide with each other
• Coordinate with the CEO and the physician on which patient is a good candidate for the facility resulting in good patient outcomes
• Enter demographics for new patient referrals as they come in through the email from various hospitals and facilities
• Speak with numerous insurance companies to verify patient benefits and to acquire authorization resulting in the payment of the medical services that were provided
• Operate the switch board for 80 rooms/departments and deliver the mail
• Assist with guests and tours of the facility that would soon become new patients
• Process all internal and external employment applications and delivered them to the correct department resulting in the hiring of new employees Image Appover
Palmetto Posting-Spartanburg, SC
June 2015 to October 2015
Spartanburg, SC - June 2015 to October 2015
Responsibilities
• Managed between 10-15 field agent that were posting delinquent tax levies for various counties in different states
• Made sure that the levies were being posted according to the specific county protocol
• Help the field agents navigate their routes (Google Earth)
• Answer any questions or concerns that they may have had
• Answered the multi-line phone system for the company Accomplishments
• I made sure the field agents had all the information they needed and also updated contacts for the counties they were in • I was told that I was a very positive person and was a great addition to their team Skills Used
• Customer service
• Problem solving
• Multi- tasking
• Professionalism
Caregiver
Public Partnerships-Spartanburg, SC
January 2008 to December 2013
Responsibilities
• Assisted with the mobility and daily activities for 5 years
• Administered medications 2 times a day
• Made the patients' environment more efficient and functional
• Kept up with the patients' daily menu
I would also communicate with the patient's family and provide the patient companionship on a daily basis.
Cashier
Dollar Tree-Spartanburg, SC
January 2007 to December 2008
Responsibilities
• Made sure that other employees took breaks
• Conducted numerous financial transactions
• Made sure the front end of the store was running efficiently Tax Associate
Security Finance-Gaffney, SC
January 2006 to December 2007
Responsibilities
• Certified in doing personal taxes
• Assisting callers with their questions from various states
• Filed and maintained paperwork, and data entry
Telephone Operator
Lowes-Spartanburg, SC
January 2005 to December 2006
Responsibilities
• Operated the switchboard for 40 plus departments
• Aided with the customer service desk and customer problems
• Assisted with the return and exchange of merchandise Education
Certificate in Medical Assisting
Spartanburg Community College - Spartanburg, SC
August 2016 to July 2017
Associate in Administrative Technology-Medical
Spartanburg Community College - Spartanburg, SC
August 2011 to May 2013
High school diploma or GED
Skills
• Microsoft Office (10+ years)
• Electronic Medical Records (4 years)
• Vital Signs (2 years)
• Filing (6 years)
• Customer Service Skills (10+ years)
• Medical Terminology (3 years)
• Medical Coding (Less than 1 year)
• Injections (Less than 1 year)
• Insurance Verification (3 years)
• Office Equipment (5 years)
• Multi-Line Phone System (2 years)
• Receptionist (2 years)
• Appointment Scheduling (1 year)
• Data Entry (6 years)
• Epic
• Scheduling (1 year)
• Medical Records (4 years)
• Patient Care (3 years)
• EMR (4 years)
• EKG
• Phlebotomy
• Venipuncture
• Athena (Less than 1 year)
• EHR
• CPR Certified
• Microsoft Word (8 years)
• Athena Medical Software (1 year)
• Matrix Medical Program (1 year)
• Patient Referrals (1 year)
• Medical Scheduling
• Laboratory Experience
• Medical Office Experience
• Data Collection
• Triage
• Anatomy Knowledge
• Order Entry
• Clerical Experience
• HIPAA
• Medical receptionist
• Microsoft Outlook
• ICD coding
• Windows
• Manufacturing
• Analysis skills
• Organizational skills
• Customer service
• Front desk
• Conflict management
• Epic
• Windows
• Clerical experience
• Medical records
• Data collection
• Medical terminology
• HIPAA
• Quality assurance
• Medical coding
• EMR systems
• Order entry
• Workday
• Recruiting
• Interviewing
• Cash register
• Manufacturing
• Anatomy knowledge
• Documentation review
• Laboratory experience
• Vital signs
• Merchandising
• Driving
• Computer literacy
• Microsoft Word
• Microsoft Excel
• Filing
• Typing
• Cash handling
• Human resources
• Quality control
• Data entry
• Communication skills
• Sales
• Customer support
• Medical billing
• English
Certifications and Licenses
Team Care February 2018 to Present Epic Medical Training Patient Falls and Mobility Training BLS/CPR October 2017 to October 2022 Certified Medical Assistant (AAMA) July 2018 to July 2022 CPR/First Aid Athena Medical Software June 2018 to Present CPR
AED Certification
Driver's License
April 2022 to December 2026
Assessments
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
June 2023
Using safe practices in a warehouse setting
Full results: Proficient
Customer focus & orientation — Proficient
July 2023
Responding to customer situations with sensitivity Full results: Proficient
Medical terminology — Proficient
July 2022
Understanding and using medical terminology
Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic maintenance and repair — Proficient
May 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Protecting patient privacy — Proficient
July 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Administrative assistant/receptionist — Completed
June 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Sales skills — Proficient
August 2023
Influencing and negotiating with customers
Full results: Proficient
Medical receptionist skills — Proficient
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical billing — Completed
July 2022
Understanding the procedures and forms used for medical billing Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.