Technical Support A Local

Richard A. Dixon IV

*********@*****.*** 562-***-**** Sacramento, CA

WORK EXPERIENCE

Intel Corporation

**** – 2025

Factory Automation Integration Engineer

Hillsboro, OR

●Deployed and maintained software applications in production environments.

●Identified efficiency opportunities through automation of troubleshooting.

●Facilitated the transition of over 100 tools from Astra SC to SC.net, utilizing integration tools like Big Fix, ACE, and WAM to resolve network communication issues and enhance system connectivity

●Led training sessions for manufacturing engineers & technicians on Station Controller software, documenting new features and functionalities to support deployment of 40+ software versions over 2 years

●Coordinated factory downtime and resource allocation for software upgrades and hardware changes, ensuring seamless deployment of Station Controller Framework and compatibility with existing systems, resulting in improved operational efficiency

●Modeled and deployed SPC charts for 36 production areas, providing continuous technical support, which improved data collection efficiency and reduced downtime

●Facilitated communication among cross-functional teams to align project goals and improve documentation accuracy, leading to a 15% reduction in deployment errors

●Created essential documentation for network account setups, streamlining processes for new tool integration in the factory

●Developed comprehensive Wiki and ServiceNow guides, enhancing team efficiency and accuracy in request submissions

●Collaborated with developers via JIRA and weekly meetings to resolve 90+ problem tickets, reducing recurring issues by 40% through effective root cause analysis and code improvements.

2019 – 2023

Product Development Engineer (PDE) - Fuse and Test Program Development

Folsom, CA

●Primary Fuse engineer on Intel's Ponte Vecchio high-performance data center GPU designed for supercomputing and high-performance computing (HPC) applications.

●Managed over 140,000 fuse bits for intel Ponte Vecchio product. Involved in product testing, created the first fuse string for Intel's 7nm product. Managed security bit intel fuse so fuse string configurations could not be read by outside sources

●Managed 100,000+ fuse bits for Intel's Serara forest data center chip, optimizing performance across Design for Test, PLL, Reset, and digital signals through strategic collaboration with product design and test teams.

●Improved efficiency by migrating fuse configuration from LIPORT to C# and GitHub, increasing system flexibility and reducing compilation times for complex product requirements.

2013 – 2019

AFO C4 Process Engineer (Electro-Plating)

Hillsboro, OR

●Leveraged SQL and JMP tools to conduct regression tests, T-tests, and Pareto charts, ensuring process limits remain valid and effectively reducing recurring errors.

●Led a cross-module initiative with the Lithography team using Model Based Problem Solving, identifying root causes of alignment issues and successfully implementing an in-house wafer monitor to reduce costs

●Investigated and addressed process defects, including off-center Cu patterns and particle-induced 'fish hooks', enhancing pattern alignment and minimizing defects through close monitoring of CuSo4 bath conditions.

●Implemented Lean Manufacturing techniques through 3 Kaizen events, enhancing preventive maintenance procedures and minimizing downtime

●Monitored process and tool health by collecting in-line data and analyzing it with JMP, ensuring system stability through daily SPC chart reviews and 3-sigma limits enforcement

●Implemented confined space protocols, ensuring compliance and improving safety standards for the module.

●Authored and revised over 10 maintenance procedures, enhancing operational efficiency and reducing downtime by streamlining error response protocols.

2006 – 2013

Self-Sustaining Technician (Wet Etch)

Hillsboro, OR

●Conducted preventive maintenance procedures.

United States Marine Corp

2001 – 2006

Electro-Optical Technician

Camp Pendleton, CA

●Honorable discharge.

EDUCATION

Portland State University

Jun. 2012

Bachelor of Science, Electrical Engineering

Portland, OR

SKILLS, TECHNOLOGIES & INTERESTS

●Skills: Technical Documentation; Microcontrollers; Electronics Testing; Control Systems; Product Design & Development; Manufacturing Process; R&D Engineering; Root Cause Analysis; Requirement Gathering; Product Specification & Procedures; Prototype Development; Process Optimization; Manufacturing Operations; Testing Strategies/Procedures; Troubleshooting & Debugging; Problem/Analytical Solving; Teamwork & Multitasking; Continuous Learning/Improvement; Verbal & Oral Communications; PLC Programing

●Technologies: Verilog; SQL Pathfinder; JMP (JSL scripting); Windows; Python; C/C++/C#; SPC; Microsoft Office; Linux

●Interests: The San Francisco 49er; International Travel; Weightlifting; My Dog Cyprus

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