Administrative Assistant Clinical Research
Resume:
ALASIA BROWN
Covington, GA 347-***-**** ******.******@*****.***
Several years of experience providing top-notch support to, directors, managers, and physicians
Administrative Assistant: Adeptly handle administrative matters including, billing, managing calendars, scheduling, and organizing offices for efficiency.
Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
Computers: Considered a “power user” of Microsoft Office; quickly learn and master new technology.
EXPERIENCE
Pink Siren Medical Billing & Mgmt Service (Remote)
Medical Biller, Mar 2023 – Present
Review and analyze medical documentation to assign appropriate codes using ICD-9, ICD-10, and DRG coding systems.
Follow up on unpaid or denied claims and resubmit as necessary.
Verify patient insurance coverage and eligibility.
Collaborate with healthcare providers to resolve billing issues or discrepancies.
Effectively communicate with all internal and external customers in person, via email, and by phone.
Enter data into our EMR systems.
Maintain HIPAA compliance and cleanliness standards
Drug Studies America (Atlanta, GA)
Lead Clinical Research Coordinator, Jul 2022 - Present
Process new orders and amendments to booked orders for capital medical equipment, software, and service.
Prepare study participates in room for physical exams and treatments by our providers.
Review medical records and medical history.
Take and record vitals and blood work.
Provide ECG’s is needed by study protocol.
Enter data into our EMR systems.
Phlebotomy, process patient labs, draw blood, take vital signs, prepare blood samples for different studies.
Alliance OBGYN (Atlanta, GA)
Hospital Billing Claims Specialist, May 2020 – Jul 2022
Verify eligibility and insurance information.
Submit and follow up on claims with insurance companies.
Receive inbound and outbound calls to policyholders/claimants providing excellent customer service.
Monitor assigned work queues. which include completion of task items, maintaining emails, calendars, messages/responses, and processing new claims.
Identify and prioritize escalated issues and manage through to resolution.
Applies knowledge of state and federal laws, statues, and insurance regulations through the claim handling process.
New York Foundling (New York, NY)
Medical Assistant/Administrator, September 2019 – February 2020
Interview patients to obtain appropriate medical information: vital signs, medications, and medical history.
Provide administrative support to the local management staff.
Implementing organized systems to help maintain office flow and operations.
Assisting the physician with patient therapies and managing office traffic.
Electronically send prescriptions and initiate prior authorizations to insurance companies.
Responsible for the general operations of the office and serves as an assistant to the physician.
Schedule patient appointments, and procedures.
Obtain precertification for patient procedures.
Work closely with the physician to ensure that our patients receive the very best in-office experience.
Assist physicians with any in office procedures.
EDUCATION
Monroe College (Bronx, NY)
Bachelors in Business Administration 2017-2020
Associate in Medical Assisting 2015- 2017
COMPUTER SKILLS
Microsoft Programs: Word, Excel, Outlook, SharePoint
Other Systems: Allscripts, Epic
CERTIFICATIONS
CPR/AED Certified
ECG Certified
Phlebotomy experience
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