Senior Business Analyst

Anthony Q. Williams

Upland, CA

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Summary:

Expert in Forecast, Supply Chain Management, Work Force Management, production, capacity and inventory planning. Also trained in Logistics and export controls of licensed and non-licensed materials.

Computer Skills:

Strong knowledge of computer components, troubleshooting and installing stand alone as well as networked machines.

OS and Software:

Navision, Avercast, MBP, Infor, TeraData, TOAD, Smoothie, Aspect, MRP, MPS, DRP, ERP, Oracle, SAP, PSR, Yantra, Logility and Clear Orbit. All Windows environments and components. Experienced in Business Intelligence and high knowledge of all MS Office components (PowerPoint, Word, Excel, and Access).

Education

Colorado Technical University, Bachelors in Business Admin Logistics and Supply Chain Management

Completed credit hours in Business Management, DeVry University, Addison, IL.

Completed credit hours in Electronic Engineering and Tele-Communication Management before transferring to Business, DeVry University, Addison, IL.

Certificate in Call Center Management, Bench Portal, Purdue University Cert# 071*******

Certification for Schedule Sharing

Certification in Supply Chain Management, Motorola University through University of Illinois

Course: Export Operations Seminar, Motorola

Course: Export Control and Licensing, Motorola

Course: Shippers Export Declaration Training, Motorola

Course: Short Cycle Manufacturing, Motorola University

Course: Computer Integrated Manufacturing, Motorola University

Course: Technical Writing, Motorola University

Course: Engineer 790, Data Communications and Electronics, Motorola University

Course: Telecommunication Center Operator Signal School. Fort Gordon, GA

High School Diploma, Walnut High School, CA 1988

Professional Experience

Jakks Pacific (Disguise Int)

Sr Sales/Forecast Analyst

Analyze market and sales trends, develop forecast and build detailed reports for multiple executive levels. Collect POS data from major accounts and build detailed reports showing product performance with key KPI’s. Works with major licensors to provide detailed performance of licensed items and forecast. Also works with international teams to provide detailed analytics and support.

Markwins International

CPFR/Business Analyst

Provide sales management with sales and marketing analysis. Prepare weekly and daily ad-hoc reports to detail product and market performance. Responsible for developing product forecast at item level and maintaining forecast accuracy goals above 70%. Responsible for planning the proper inventory to our account and minimizing end of year returns.

The Boeing Company, Seal Beach, Ca

Supply Chain and Pricing Analyst

Short term contract to monitor and develop performance metrics, perform trend analysis and take mitigating action to meet margin and performance objectives and identify opportunities for improvement. Compile, review, execute appropriate pricing strategy and submit pricing proposals, understanding of market trends (seasonality, industries, factors that impact demand and price) Participate in the development and execution of strategies for obsolescence management for parts and optimize margins.

Superior Communications, Irwindale, CA

Supply Chain Analyst

Support company goals in the analysis of business operations that minimize company cost, maximize process efficiencies, and improve the customer experience. Forecast and plan to maintain proper inventory levels and support customer demand for our Indirect Retail Channel (1.1k sku combinations). Manage all Indirect inventory levels at our main California and Texas warehouses, along with supporting direct demand through our VMI program to over 2,000 Verizon and Sprint dealer locations along with S&OP initiatives. Provide reporting to various cross functional teams and levels. Develop and implement new and existing product forecast based on POS and trend analysis, collaborating with sales team and product management. Identify excess and obsolete inventory and coordinate meeting for Indirect channel to develop alternate methods sell through excess and obsolete inventories. Analyze historical data to determine new product variety, quantity, life cycle and seasonality, while streamlining inventory and process to maintain the most efficient level of inventory to meet customer demand and KPI targets.

Herbalife Int, Torrance, CA

Forecast Analyst for Global Contact Center + Supply Chain

Responsible for developing and implementing forecast for 3k skus within North America, EMEA and parts of APAC within an accuracy of 85%. Monthly revenue amounting to 120 million. Work with regional and global business, marketing and finance teams to incorporate the impact of events, regulation changes, new launches and cannibalization on forecast. Making sure budget, financial plan and supply chain forecast are aligned. Research and analysis of sales and use of forecasting techniques to establish forecast. Responsible for generating reports to support monthly meetings, KPIs and any analysis required to develop forecast. In addition to forecasting, also planned the largest account within Herbalife to help support our Planning, Purchasing and Inventory Control(PPIC) team. Was involved in validation of Planning tools and processes in Oracle and working as an in between to IT and the Supply Chain. I’ve played an integral part in launching ASCP in our Corporation and capacity planning.

Develop business plan to account for global market growth or decline to make sure contact centers are operating at the most efficient capacity. This includes developing workload forecast and calculating headcount to efficiently handle global contact volumes. Currently use predictive modelling methodologies to forecast contacts and develop capacity plans. Analyze historical and seasonal patterns, compare these to the competitive market and ensure forecast is a good fit to overall business performance.

Touchdown Technologies, Baldwin Park, CA

Material Planner/Scheduler

Plan, forecast and schedule fabrication of probe cards designed to test SDRAM, DRAM and other platforms of memory chips. I conduct two daily production meetings to management and engineers to evaluate overall progress, capacity, quality and any impact on customer commit dates. Built my own tool to analyze MRP and forecast accuracy.

Motorola Supply Chain Operations Group, Schaumburg, IL

Infrastructure Material Planner

Worked with the Business teams, suppliers, buyers, production managers and CMSs to manage and plan the MTR2000 base station system and the Ancillary and Consoles base station systems totalling in 10 million dollars of revenue monthly. Also managed demand to the CCSI factory. Implemented forecast to manage supply, demand and to meet inventory and capacity requirements.

Support Manufacturing and Customer Delivery Initiatives

Support Department Inventory and E&O Management Goals

Export Analyst Supervisor

Responsible for leadership and training of 10 Export Analyst. Created and designed a DATABASE to record all international transactions and to create daily metrics. Responsible for shipping throughout 6 Continents with same day ship requirements. Initiated a strong compliance policy to ensure proof of export and all internal export documents are filed. A self-audit procedure to make sure we remain compliant with our policy. Responsible for entering time sheets, monitoring employees training requirements, counselling employees, tracking lost freight and identifying process and system errors.

Process Technician

CAD design of machinery and wrote the manuals for the building process of electronic assemblies, to meet the highest quality and shortest cycle time. Heavy involvement with Buyers and venders to ensure supply needs can be met for re-designed manufactured assemblies. Conducted and implemented training procedures. Responsible for making appropriate design and process improvements to reduce cost and cycle time. Analyzed and solved manufacturing issues dealing with machinery, materials, processes and customer complaints. Specified and modified tooling to ensure quality and cycle time needs are met. Made sure procedures were documented to meet ISO requirements. Presented upper management with presentation on process improvements eliminating cost, cycle time, and tooling design. ISO training and preparation. Redesigned old products to make them more cost effective and to reduce cycle time. Investigated defective materials, procedures and developed action plans. Prepared employees for ISO inspections, tested and troubleshot electronic assemblies. Answered Problem Investigation Reports and completed Engineering Change Notices. Created databases and setup customized programs in Excel. Was part of a successful team that surpassed set goals on a weekly basis.

Information System Command (US Army), Pentagon, VA.

Telecommunication Center Operator

Stationed:

Fort Knox, KY

Camp Colbern, South Korea

Pentagon, VA

Rank - E4 Duties were to fulfill my obligation as a soldier, responsible for leadership and equipment in excess to $1 million. Installed and operated tele-communication equipment to support global communications.

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