Computer Science Information Technology

Justin Robinson

Morgan Hill, CA

***************@****.*** 408-***-****

Executive Summary

I am a passionate Computer Science professional, and I am seeking roles in Informatics, tying together my ag research background with computer science. My intention is to apply my computer science understanding, skills, and past experiences in leading highly technical teams to succeed in the field of Information Technologies.

My research and development background includes a focus on project management, information technology, problem solving, and continuous process improvement. I hope to leverage my scientific background as well as my degree in Computer Science and create compelling Data Science and Information Technology solutions.

Skills

Data Visualization: Tableau

CompTIA Security +

Cyber Security: Linux, Network Security, Risk Management, NIST

Programming Languages: Python

Database: SQL, Splunk, Microsoft Dynamics

Version Control and Tools: Git

Methodologies and Documents: Scrum

Education

Colorado Technical University 2017-2023

Bachelor of Science, Computer Science

Focus: Data Analytics, Cyber Security, and Software Engineering

The Pennsylvania State University, University Park, PA 2001 - 2006

Bachelor of Science, Agricultural Science

Minor: International Agriculture

Professional Experience

Monarch Tractor, Livermore, CA July 2023 – Nov. 2024

Service Debugging Engineer

•Triaged and managed customer support tickets at Monarch Tractor, ensuring timely resolution in Jira

• Enhanced customer experience by revamping diagnostic error messages, reducing false positives

•Collaborated with team to track and resolve customer issues, improving overall service efficiency

Blue River Technology, Sunnyvalle, CA May 2022 – July 2023

Technical Support Engineer/Software QA Support Engineer

•Utilized Python to automate software QA testcases to speed up QA testing

•Excelled in customer service and team communication for all engineering and customer machines as part of elite Level 1 remote support team.

•Learned and participated in systems software testing and QA testing for Autonomous Tractor/Tillage systems as well as See N Spray computer vision programs

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