Customer Service Virtual Assistant

Trust

Obasohan

Virtual Assistant

Phone Number: 090********

LinkedIn Profile:

https://www.linkedin.com/in/obasohan-ik

ponmwosa-341482243

*********************@*****.***

Github.com/1ntelk2tz

EDUCATION

Bachelor Degree, Industrial and

Production Engineering

August 2023

Certified Virtual Assistant (CVA), ALX

August 2024

TECHNICAL SKILLS

● Microsoft Office Suite (Word, Excel,

PowerPoint, Outlook)

● Google Workspace (Gmail, Google Drive,

Google Docs, Google Sheets)

● Project Management Tools (Asana, Trello,

Basecamp)

● Social Media Management Tools (Hootsuite,

Buffer, Sprout Social)

● Email Marketing Tools (Mailchimp, Constant

Contact)

● Customer Relationship Management (CRM)

Software (Salesforce, HubSpot)

● Data Entry and Management Tools

(Airtable, Zapier)

● Time Tracking and Invoicing Tools (Toggl)

SUMMARY

Highly skilled and experienced virtual assistant with expertise in administrative support, digital marketing, and project management. Proficient in a range of tools and software, with excellent communication and problem-solving skills. WORK EXPERIENCE

Course Advisor Assistant 2016 - 2020

University, Ekpoma Edo state

● Managed course schedules, syllabi, and materials for 20+ courses

● Improved course scheduling efficiency by 30%

through process improvements

● Assisted in planning and executing university

events, including seminars and workshops

● Provided exceptional customer service to

students, faculty, and staff

Administrative Assistant 2020 - 2024

to the Principal

Word Of Faith School, F.C.T Abuja

● Managed the principal's calendar, correspondence, and travel arrangements

● Maintained confidentiality and handled sensitive information with discretion

● Assisted in planning and executing school events, including parent-teacher conferences and student

awards ceremonies

● Coordinated with vendors and suppliers to ensure timely delivery of event materials

● Improved office efficiency by 25% through

process improvements

Church Media Department 2020 - 2024

Head Assistant

Church Of God Mission Int’l, F.C.T Abuja

● Managed the church's social media presence,

including creating and scheduling posts

● Created engaging video content for Sunday

services and special events

● Developed and implemented a comprehensive

media strategy to increase engagement and

outreach

● Managed a team of volunteers to ensure timely

completion of media projects

● Increased social media engagement by 50%

through targeted campaigns

Contact this candidate