AMY METZGER
682-***-**** **********@*****.***
Professional Summary
Experienced Operations Assistant with a proven track record in the food production and financial industries. Proficient in ADP Payroll, Microsoft Word and Excel, ManagerPlus, PeopleSoft, Salesforce, Syspro, SAP TC2, and ODS. Skilled in inventory management, payroll processing, accounts payable/receivable, and operational support. Licensed Notary Public with strong organizational and relationship-building skills.
Professional Experience
Operations Assistant II
Cargill Meat Solutions July 2018 – Present
Implemented export processes and coordinated inbound meat delivery schedules.
Managed purchasing processes and product sample shipments (via FedEx and Salesforce).
Oversaw inventory management, production schedules, and micro-release product availability.
Conducted COA requests and hold tag reconciliations.
Maintained vendor and customer relations, ensuring clear communication and operational efficiency.
Ordered and monitored supplies to support ongoing production operations.
Transaction Specialist – Great Plains
JP Morgan Chase June 2015 – October 2017
Processed exception and insurance-indexed reports.
Performed quality control for legal wallet documents in Rloft and Quality Tracker.
Managed daily transmittals for CT Liens and internal Records Management.
Printed, distributed, and scanned mortgage loan disclosures for bank branches.
Licensed Notary Public, responsible for document certification.
Accounts Receivable Support
D.R. Horton, Fort Worth, TX August 2014 – April 2015
Handled cash applications, general ledger, and journal entries for closed properties.
Resolved credit-related issues and validated authorized refunds.
Reconciled outstanding receivables across the U.S. and conducted AP check register downloads and account analysis.
Human Resources & Payroll Specialist
Dynamic Production July 2013 – July 2014
Processed bi-weekly payroll for 10 companies with over 300 employees.
Managed new hire documentation, payroll changes, and termination payouts.
Resolved payroll discrepancies, ensuring timely and compliant payments per state and federal laws.
Accounts Payable Specialist
First American Payment Systems February 2013 – May 2013
Coded invoices to appropriate GL accounts and managed requisitions.
Resolved vendor billing inquiries, ensuring accurate and timely payments.
Processed expense reports, check requests, and garnishments for HR inter-office functions.
Previous Roles
A/R, A/P, Collections Steagall Oil Co. (Jan 2007 – Oct 2012)
Auditing Conoco Phillips (May 2005 – Dec 2006)
Payroll Acme Brick Co. (Mar 2004 – Apr 2005)
Education
Tarrant County College:
Associate Degree in Business Administration
Skills
Software & Tools: Microsoft Excel, Word, SAP TC2, Syspro, ManagerPlus, PeopleSoft, Salesforce, Great Plains, ODS, Outlook
Certifications: Licensed Notary Public
Core Competencies: Payroll Processing, Inventory Management, Accounts Payable/Receivable, Vendor Relations, Quality Control