Administrative Assistant/Data Entry Clerk
Resume:
Kimberly Ivancic
Simpsonville, SC *****
**********@*****.***
Profile: Currently seeking a permanent position that I can make a measurable contribution to as a professional organization as a team member with priorities set on my own continuous growth, as well as, supporting the overall growth of the organization I am a part of. Serving as an Administrative Professional has been my life long career and I derive a great sense of satisfaction when serving others as part of my job.
Work Experience
Administrative Assistant/Receptionist/Customer Service Fred Anderson Hyundai of Greer-Greer, SC
July 2023 to Present
First voice and face of dealership in Sales and Service Department of dealership. Answer multi-line phones, meet and greet customers face-to-face escorting them to individual sales associates, and service department meet and greet customers escorting them to service advisors for assistance to then transport their vehicle to the proper mechanic. Schedule service appointments for customers. Clean and maintain supplies in break room and service reception area. Scan, fax, and research documentation for both departments and file accordingly.. Order Saturday lunches/Catering for sales team every week. FedEx Delivery Driver
FedEx Express-Mauldin, SC
March 2020 to July 2023
· Customer service, receive and dispatch orders, supplies, goods to 1000+ customers Administrative Professional/Front Receptionist
BE&K Building Group-Greenville, SC
March 2017 to February 2020
· Meet & Greet clients/visitors as face of the company, answer and direct calls professionally assisting as required; assist with scheduled meeting details & assist organization/scheduling of conference areas; owned responsibility for all mail room/overnight packaging/distribution and preparation including of weekly subcontractor/vendor payments; assist busy executives with expense reporting and paperwork; maintain conference rooms, order and stock office supplies; assist Marketing Coordinator as needed, maintain Company Phone directories and provide additional administrative help with other team members as needed Banking Specialist
TD Bank-N.A.
April 2016 to March 2017
· Sell Checking and Savings account services to consumers and/or current customers, as well as, enroll customers for TD VISA credit cards through credit application enrollment services. Sell TD Bank Online Banking account services through Online enrollment for customers to have capability of viewing account information online, as well as, reset Online Banking accounts when customers are locked out of viewing online information. Assist customers daily through researching account information for daily transactions and fee disputes, as well as, updating customer’s account/address information, file disputes with Investigation team for questionable transactions not authorized.
· Investigate debit card shut-downs when a customer’s card is blocked, as well as, order replacement debit cards for customers to have access to funds. Initiate Travel Notices for customers for access to their funds while traveling outside their home state without having debit card shut-downs. Place stop payments on checks and ACH/Bill Pay set-ups for customers. Order checks, deposit slips and check registers for customers. Hostess
City Range Steakhouse Grill-Greenville, SC
March 2015 to April 2016
· Greet guests at door, seat according to Server rotation plan, answer multiple incoming phone lines, scheduling reservations and plan accordingly, strategize with Servers and Managers to accommodate all guests, replace and replenish menus, perform all general office duties and assist Servers, Managers and Kitchen whenever possible.
Account Executive
Bright Ski Cleaning-Boynton Beach, FL
August 2013 to November 2014
· Assist owner of commercial and residential cleaning company with all operations and logistics. Responsibilities included multi-tasking in a fast-paced environment organizing documentation Through faxing, mailing, scanning and filing, screening and directing multiple incoming phone lines, scheduling commercial and residential cleaning and power washing appointments, entering client data through MS Word, as well as, generating monthly billing.
Legal Assistant/Administrative Assistant
Law Office of Charles Williams-Lake Worth, FL
October 2012 to August 2013
· Assisted attorneys handling Personal Injury and Family Law cases. Responsibilities entailed organization of documentation through faxing, mailing, scanning and entering and assigning case numbers through the computer database, as well as, answering and screening multiple phone lines, communicating with new/existing clients regarding their case, undertaking retainer fees through cash handling and/or bank transfers, verifying insurance information with claims adjusters, verifying with doctor’s offices validation of client’s medical information and treatment plan, filing documentation in person at courthouse for attorneys Teaching Assistant/Paraprofessional
American Heritage School Of Boca-Delray Beach, FL
August 2006 to October 2012
· Assist Elementary Science Lab teacher with PreK-3 through 5th grade
· Assist 3rd Grade Academy teacher helping children with learning disabilities Responsibilities included multi-tasking in a fast-paced environment assisting classroom teacher through educating children in various subjects, giving one-on-one instruction when necessary, performing hands- on projects, administering tests to students, grading classroom work and homework, organizing all correspondence by filing, copying, faxing, scanning, organizing folders, entering various computer assignments and spreadsheets, coordinating field trips, filling out purchase orders for classroom supplies and field trip fees, also assisted with tutoring children with learning disabilities, provided children with basic medical care when necessary.
Education
No Degree yet in Nursing
Palm Beach State College - Lake Worth, FL
December 2008 to June 2010
High School Diploma
Normandy High School - Parma, OH
1987
Skills
• Worked in Expense Reporting Software programs (1 year)
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook (10+ years)
• Worked as a Cashier in the Restaurant and Retail industries maintaining cash drawer/till and handling cash/credit card transactions (1 year)
• Proficient in Mitel PBX Switchboard systems
• Worked in Legal setting processing Retainer fees and filing Legal documents thru courthouse (1 year)
• Worked in multiple Payroll/Accounting software including Kronos and QuickBooks (1 year)
• Proficient in Adobe Professional
• Concur (2 years)
• Accounts Payable (2 years)
• Delivery Driver Experience (5 years)
• Office Management
• Accounting
• QuickBooks (1 year)
• Cash handling (3 years)
• Windows (10+ years)
• Analysis skills
• Accounts receivable
• Personal assistant experience
• SharePoint (1 year)
• Accounting software (1 year)
• Payroll
• Project management
• Restaurant experience (2 years)
• Cash register (2 years)
• Driving (2 years)
• Manufacturing (2 years)
• Documentation review (5 years)
• Retail sales (1 year)
• Personal injury law (1 year)
• Hospitality
• Human resources
• Bookkeeping
• Tutoring (5 years)
• Proofreading (6 years)
• Computer skills (10+ years)
• Customer service (10+ years)
• ADP
• Insurance verification (2 years)
• Clerical Experience (10+ years)
• Account Reconciliation (1 year)
Certifications and Licenses
Driver's License
Certified Notary Public
CPR Certification
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