Administrative Assistant Business Operations
Resume:
Lisa Brennan
Fredericksburg, VA *****
************@*****.***
Professional Summary
Over 20 years experience in managing daily administrative business operations and functions. Hold a high degree of experience in computer and Microsoft product, record keeping, and the management and accountability of company earnings and expenditures. Extremely energetic, dependable and organized, with exceptional managerial skills. Can work in the most demanding environments. Authorized to work in the US for any employer
Work Experience
Front Desk Clerk
Planet Fitness-Stafford, VA
Present
Greet patrons
Answer phone
Create memberships
Cancel memberships
Help patrons
Administrative Assistant
Madonna House at Belmont-Fredericksburg, VA
August 2023 to April 2024
Answer phones, greet tenants and visitors, prepare monthly newsletter to include calendar and activities. Assist with leasing management. Copy and fax, shred, prepare notices for the tenants. Deliver notices. Prepare the food bank and fresh produce deliveries. Assemble and file tenant folders. Work with outside programs to bring in to assembly for the tenants. Crafts, exercise classes, socials, Operations Administrative Assistant
Spotsylvania Towne Centre
September 2017 to April 2018
• Answer phones, open mail and distribute to correct party
• Process invoice and purchase orders for payment using JD Edwards software
• Process credit card receipts for payment using AS400 software
• Enter daily cash into the Hive for tracking and accounting purposes
• Keep track of permits for temporary tenants and mall marketing events using the KOP software
• Process STRS's and TDA's in the Mall TDA software
• Welcome all incoming guests into the office and contact individual when they wish to speak to
• Have all contractors sign in and out when on premises
• Maintain logs for roof access, roof leaks, customer comment forms, late/early store openings, mall walkers, weekly news
• Call in requests for trash pickups for the mall and towne centre
• Keep track and process all applications
Security Escort
New Age Stystem Inc
September 2015 to November 2015
• Escort uncleared persons through cleared spaces to complete work ordered
• Escort uncleared persons on and off facility
• Open and close secure doors for uncleared persons The Dermatology Center
March 2015 to June 2015
• Manage and Coordinate the arrival and departure of all patients and record procedures
• Manage and facilitate patient insurance records, appointments and referrals
• Manage and process patient accounts, payments
• Prepare charts as necessary
• Facilitate, schedule and re-schedule patient appointments/activities in the event of an emergency
• Manage, conduct, and facilitate other administrative duties Receptionist
Todays Healthcare for Women
August 2014 to February 2015
• Manage and Coordinate the arrival and departure of all patients and record procedures
• Manage and facilitate patient insurance records, appointments and referrals
• Manage and process patient accounts, payments
• Prepare charts as necessary
• Facilitate, schedule and re-schedule patient appointments/activities in the event of an emergency
• Manage, conduct, and facilitate other administrative duties Staff Officer
DIA
November 2011 to July 2013
Joint Bolling Anacostia Base
Project Assistant
SAIC-Crystal City, VA
September 2008 to November 2011
Counternarcotics Worldwide Defense Intelligence Agency Hold TS/SCI Clearance
• Manage the office's military evaluation process. Ensure all personnel actions for the office's military personnel are completed on time. Expert on evaluation formats and processes.
• Manage the office's military and civilian award nominations. Ensure all deserving candidates are submitted for recognition. Expert on award formats and processes.
• Provide checklist and examples of evaluations and awards for Supervisors to use.
• Provide Input on evaluations and awards at weekly staff meeting to office's leadership.
• Manage the office's Personnel Accountability. I keep senior leaders abreast of the personnel accountability requirements for rotations, TDY's, and personnel on detail weekly. I am responsible for travel authorizations in Defense Travel System (DTS) to verify that all expenses listed in the authorization are valid. I communicate to the employee and the Approving Officer via email or in person any discrepancy found in order to correct the situation.
• Manage the office's Enterprise Task Management System (eTask). Accept new task applying judgment to delegate them as needed. Manage the users and groups. Monitor, update, save, retrieve, respond and email taskings from the eTask interface. Ensure task responses are complete, accurate and on time.
• Manage government credit card program. Provide monthly reports to division chiefs to ensure all credit cards are current and there is no misuse.
• Utilize the Financial Accounting tracking System to ensure all CNW contracting invoices are paid per DIA regulations. All contracts are paid on accurately and on time. I analyze vendor invoices to determine if it should be approved or denied, working with the Contract Officer Representative (COR).
• Maintains all accountable property utilizing Property Accountability System (PASS). Transfer property as needed to other accounts. Updates location information for assigned property in PASS. Creates Sub Hand Receipts for personnel that are assigned property. Update records for turn-ins or swap of IT equipment performed by the Maintenance Techs. Creates appointment letters for all that are appointed Supervisors, ASC, and AASC for signature and forward to Property Book Officer to add individuals to the PASS system. Conducts 10% physical monthly and 100% physical yearly inventories. Maintains supporting documents that affect additions, changes, and deletions to the property account.
• Coordinates and offers guidance to the other Account holders within CNW.
• Provide direct support to the Senior Program Manager for Budget Programming and Budget Execution. This includes reviewing contract submissions and the development of supporting documentation for all purchases as approved by CNT Spend Plan. Reconcile all commitments, obligations, and expenses with the agency accounting office. Possesses knowledge of Financial and Accounting Tracking System (FACTS) and Defense Travel System (DTS).
• Web Publishing:
• Create HTML and PDF versions of each CNT intelligence product, performing the following task as necessary:
• Import approved content (text, tables, images, metadata, etc.) into the workspace, create and HTML version of the product using standard tools/formats/templates, perform any required image/illustration conversions and ensure standard IC metadata with CNT-specific information is present. Create a PDF version using the native Adobe utility.
• Perform a thorough quality control (QC) check of each product version for standard format, presentation and encoding.
• Post both the HTML and PDF versions to the CNT servers (JWICS, SIPRNET and others as directed); perform an in-situ QC check of product access and functionality using multiple browsers; and register the products with DIA and Intelink Central through established processes.
• Perform checks using IC search engines to ensure the products have been indexed and are accessible.
• Maintain a "Production Cookbook" that details all of the processes and steps performed by the Web Publisher.
• Participate in the creation and support of standards and best practices within CNT.
• Assist the CNT Information Manager in managing and maintaining the office's entire web-based content, suggesting alternatives and improvements.
Office Manager
Scitor Corporation-Crystal City, VA
August 2006 to July 2008
Support OSD/ Special Capabilities Office
Hold TS/SCI Clearance
Facilities:
• Provides overall facilities support to over 310 personnel and manages over 44,650 square feet of office space.
• Coordinates office space build-outs utilizing builder floor plans, Microsoft Excel spreadsheets
• Coordinates office repairs with building management and government customers
• Coordinates furniture installations and provides drawings to the government customer
• Coordinates facility repairs with various vendors
• Recommends vendor service contracts to the government customer
• Approves facility repair proposals from vendors and approves payments for completed work.
• Provides reports of facility maintenance items to the government customer
• Utilizes spreadsheets to track facility repair action items
• Manages office reconfigurations to include the installation of electricity, HVAC, furniture, and ductwork. Operations Support
• Manage and maintain Conference Room Schedules (6 conference rooms)
• Manage and maintain office supplies
• Create documents and spreadsheets for customers
• Process all incoming bills and disburse to Financial Department
• Manage and Accounted for Consumable moneys for each of our five tenant sections
• Manage Catering for all meetings
• Manage and maintain parking passes for 192 tenants
• Escort Unsecured individuals in our spaces
• Cover receptionist desk to include answering multi-line phone system, check-in and check-out visitors, mail, enter visit certifications into Visitor Control System
(VCS) and then file hard copy
• Manage, conduct and facilitate other administrative duties, such as filing, faxing, copying and preparation of briefs.
Executive Assistant
Marine Corps University-Quantico, VA
May 2006 to July 2006
• Manage and Coordinate CEO daily calendar
• Answer multi-line Phone system
• Create Memos and documents for the CEO and COO
• Process incoming mail and moneys into RE an d disburse to correct department
• Manage, conduct and facilitate other administrative duties, such as filing, faxing, copying and preparation of reports and brief.
Patient Advocate
Pratt Medical Center-Fredericksburg, VA
November 2001 to May 2006
• Manage and Coordinate the arrival and departure of all patients and record procedures
• Manage and facilitate patient insurance records, appointments and referrals
• Manage and process patient accounts, payments, and billing
• Prepare charts, X-rays, and lab work as necessary
• Facilitate, schedule and re-schedule patient appointments/activities in the event of an emergency
• Manage, conduct, and facilitate other administrative duties, such as record filing, reproduction, and faxing of records as required
Education
Regents Diploma
Cohoes High School - Cohoes, NY
1984
Skills
• Photoshop
• Time management
• Intelligence Experience
• Expert in the use of most any reproduction and fax machine
• Certified Paragon Postage Machine Operator
• Metadata
• 2003
• Familiar with most Microsoft Office Software applications
• Certified Spectrum Bulk Mail Machine Operator
• Expert in the utility of most any adding Machine and Cash Register
• HTML code
• Office XP
• Human resources
• Microsoft Excel
• Familiar in the use of Multi-line phone systems
• AND EXPERIENCES
• 2000
• Organizational skills
• Medical office experience
• Macromedia's Dreamweaver
• Adobe Acrobat
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