Katy L Hart
**** ************* ** ***** *******, OH 45424 937-***-**** *********@*****.***
Profile
●Bachelor’s of Arts degree in English from Wright State University
●Twenty Years Retail experience with over four years in Management, including training of employees
●Strong written skills with the ability to quickly disseminate information and implement new plans
●Experience with deaf and disabled workers, including physical, mental and psychological disorders
●A strong leader and team player with the ability to support group goals while working toward personal and professional goals
Skills
●Strong Computer Skills
●Strong Internet Skills to include Twitter
●Experience with office equipment
●Experience installing external computer hardware
●Experience with multi-camera video monitoring operation
●Food Manager Certification
Employment History
Advantage Sales and Marketing
Irvine CA 888-***-****
Lead Promotional Sales Specialist May 2015-December 2016
Preparing and serving food for sampling by customers. Setting up display of product for demonstration. Talking about product/food to customers. Clean up and break-down of displays. Interaction with management on supply issues. Serving of alcohol for sampling by customers.
Elite Marketing Interactions
Grand Rapids MI 800-***-****
Sales Associate July 2009-May 2015
Preparing and serving food for sampling by customers. Setting up display of product for demonstration. Talking about product/food to customers. Clean up and break-down of displays.
Peter Li Education Group
Dayton Ohio 800-***-****
Telemarketer April 15, 2008-May 17, 2008
Obtaining information from subscribers magazine subscription renewal. Encouraging new subscribers to sign up for magazine by offering information and insight. Gathering names and information for referrals. Database entry.
K-Mart
Huber Heights Ohio 800-***-****
Cash Office Associate November 2007-January 2008
Handling previous days’ receipts, making deposits, distribution of cash for cash registers, balancing cash errors, processing coupons, vouchers and lottery sales
Service Desk Associate May 2007-November 2007
Greeting customers, directing customers to desired area(s), handling all incoming calls, customer sales and return assistance, supervising cashiers, handling cashier overrides and customer complaints, operating lottery and Western Union, returning merchandise to sales floor and other duties as specified by management.
Goodwill Industries Xenia Ohio
Manager September 2005 – April 2007
All Assistant Manager duties with addition of hiring of employees, scheduling, maintaining and increasing sales, managing store budget, shrink control and analyzing and understanding profit and loss statements.
Assistant Manager May 2003 – September 2005
All Supervisor duties with addition of loading and unloading of trucks, ordering of supplies, interviewing of potential employees, attending meetings and training of managers for new stores.
Supervisor July 2002 – May 2003
Receiving and processing donations, handling customer returns and complaints, making deposits, Truck schedules, Assistant Manager and Manager coordination and handling employee training and discipline.
Sales Clerk/Production Processor April 2002 – July 2002
Responsible for customer service, stocking new merchandise, removing older merchandise from sales floor, making displays attractive and presentable and general housekeeping.
Wal-Mart Pharmacy
Xenia Store 937-***-****
Cashier/Stocker November 2002-January 2002
Responsible for handling cash transactions, inventory management and keeping the displays shelves stocked and orderly.
Kitchen Collection
Jeffersonville Outlet 740-***-****
Cashier/Stocker September 2001-November 2001
Responsible for handling cash transactions and keeping the displays shelves stocked and orderly.
Education
Wright State University Graduate School – English Studies 09/00 – 06/01
Wright State University – BA English 06/00
Katy L Hart 6619 Harshmanville Rd Huber Heights OH 45424 *********@*****.***