Customer Service Warehouse Associate
Resume:
Mia Andrews
Macon, GA *****
************@*****.***
Professional Summary
To obtain a position with your company utilizing my work skills and promoting company achievements and goals.
Authorized to work in the US for any employer
Work Experience
Donor Center Technician
Grifols Plasma-Macon, GA
August 2023 to Present
Duties include assisting donors with donation procedure, taking vitals, withdrawing blood and customer service.
Medical/Reception Tech
CSL Plasma-Macon, GA
April 2020 to Present
Calibrated laboratory equipment. Collected blood samples. Ensured the accuracy of laboratory results. Performed basic data analysis. Operated laboratory equipment. Cleaned and maintained laboratory equipment. Utilized problemsolving skills and time management techniques. Followed proper procedures for obtaining patient specimens. Followed established standards and practices. Resolved basic technical problems. Seasonal Warehouse Associate
Kohl's Warehouse-Macon, GA
September 2019 to January 2020
Lifted heavy loads. Packed finished products. Counted finished products. Loaded and unloaded items from machines or conveyors. Followed instructions, written or verbal. Maintained cleanliness of assigned area. Loaded and unloaded trucks. Knowledge sets include: Loader, loading and unloading trucks, pallet jack, pallets, pull, standup, unloading. Sales/Stock Associate
Dds Discount Store-Macon, GA
May 2016 to January 2018
Filled requisitions from warehouse stock. Located items for customers. Scanned products with barcode reader. Received and processed cash. Completed credit card transactions. Safely packaged customer purchases. Identified and handled salvage items, mispicks, outofdate items, unlabeled items. Accurately documented inventory.
Operated radio frequency tag reader to gather inventory data. Merchandise
Macy's Department Stores-Macon, GA
April 2013 to January 2015
Changed displays according to changes in inventory. Changed displays according to season. Labeled markdowns. Constructed or assembled displays . Maintained props and mannequins. Determined effective product placement. Produced signage. Arranged merchandise. Loaded and unloaded materials. Moved materials by hand. Checked incoming materials against invoices. Layaway Clerk
Kmart Department Store-Macon, GA
October 2010 to August 2012
Greeted customers. Rang up bills, using cash registers. Answered customer questions. Kept current with sales and promotions. Upheld rules for payments and exchanges. Placed special orders. Used basic computer skills. Found item prices. Refunded customers for faulty or unwanted items. Inventoried stock. Closed store. Cleaned work area. Guest Service Representative
Comfort Inn & Suites Hotel-Macon, GA
October 2009 to April 2010
Greeted and registered guests. Assigned rooms to guests. Verified customer credit. Contacted housekeeping or maintenance staff when guests report problems. Made and confirmed reservations. Issued room keys and instructions to bellhops. Directed guests to room or other points of interest. Kept records of room availability and guest accounts using computers. Maintained positive guest relations. Gave directions and offered general knowledge of area surrounding hotel. Oversaw all checkins, check outs, room reservations, cancellations, changes. Resolved customer complaints and answer guest inquiries.
Proof Machine Operator
Express Personnel/ BB&T Banking-Macon, GA
June 2005 to December 2005
Encoded checks. Matched invoices against purchasing records. Reconciled and posted receipts for cash received Operated billing machines. Prepared and reviewed accounts payable invoices. Reconciled accounting records, including batch reports. Processed checks for mailing. Posted data. Replaced machine ribbons. Cleaned machines. Used encoding machines. Sorted transaction documents. Centralized Traffic Control Operator (CTC Operator) Norfolk Southern Railway Industry-Atlanta, GA
August 1999 to June 2003
Supervised and coordinated train crew activities. Trained crews to couple and uncouple cars. Recorded contents and destinations of railcars. Ensured correct movement and placement of cars. Relayed switching orders via radio. Reviewed shipping orders, waybills, shipping records. Planned work with cargo information. Coordinated train routes with engineers. Understood and obeyed all traffic laws, regulations, railroad rules, and policies. Received and transmitted information by radio and telephone. Read and understood bulletins, work orders, and switch lists. Prepared reports explaining accidents, unscheduled stops, or delays.
Education
diploma
Miller Motte Technical College
Present
Associate of Business Administration in Business Management Skills
• Windows
• Cpr Certified
• Banking (1 year)
• Typing
• Microsoft Outlook
• Writing
• Microsoft Word
• Administrative experience
• Data Analysis
• Dispatching
• OneSite
• Computer skills
• Time Management
• Data collection
• Microsoft Office
• Microsoft Excel
• Problem Solving
• English
• Communication skills
• Microsoft Powerpoint
• Basic
• Research
• First Aid
• Analysis skills
• Pallet Jack
• Filing
• Customer service
• Bilingual
• Clerical experience
• Organizational skills
• LIHTC
Certifications and Licenses
Non-CDL Class C
Forklift Certification
First Aid Certification
Driver's License
CPR Certification
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