Project Manager Financial Reporting
Resume:
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Nicole Jones Campbell
CSPO, CSM, PMP
*******@*****.***
Project Manager Business & IT Transformation Governance & Process Optimization PMO Implementation QUALIFICATIONS
Capacity Planning
C-level Communications
Change Management
Coaching & Mentoring
Contract Negotiation
Cross-Industry Expertise
Financial Reporting
Operational Processes
KPI Development
Portfolio & Program
Management
PMO Implementations
Financial Reporting
Resource Management
Risk Mitigation
SDLC /Agile/Waterfall
Scrum / Kanban
Stakeholder Engagement
Value Stream Mapping
Vendor Management
Workflow Optimization
TOOLS & SOFTWARE
Asana
Azure DevOps
EPIC
Confluence
HubSpot
Jira
Microsoft Office Suite 365
Microsoft Project
OnSpring
PowerBI
Primavera P6
Qgenda
RAID Logs
Salesforce
SAP
ServiceNow
Smartsheet
Zoho
Results-driven Project Manager with deep experience leading IT and business transformation initiatives, including CRM integrations, enterprise software delivery, and PMO implementation. Skilled in Agile, Waterfall, and hybrid methodologies with a strong technical foundation in systems integration and workflow automation. Known for building high-performing teams, driving strategic execution, and leading cross-functional programs across IT, healthcare, finance, utilities, and manufacturing.
PROFESSIONAL EXPERIENCE
PROJECT MANAGER (Consultant), LCG ADVISORS, 3/2024 - Present Key Clients: WellDyne, G&H, SCS Legal Service, TFG and Abita Brewing
− Implemented a hybrid-structured PMO, establishing governance, intake processes, PM tools and KPI dashboards to standardize execution, improve prioritization at 100% and enhance C- level visibility for forecasting and capacity planning.
− Program-managed an IT carve-out for a M&A, managing schedules, resource capacity planning, cost and application/infrastructure transitions with teams of up to 24 resources.
− Oversaw Power BI reporting projects by establishing scope baselines, maintaining issue logs and executing communication plans to ensure timely delivery. Improved reporting accuracy by 70% and reduced reporting turnaround time through effective sprint planning and Agile methodology execution.
− Led a cross-functional team of 10 on Jira Service Management integration with enterprise systems and custom applications, collaborating with IT to implement workflows, fields and automation.
− Acted as Agile delivery lead bridging product, IT, and operations, ensuring roadmap alignment and sprint delivery across high-priority initiatives.
− Spearheaded Zoho CRM implementation using Agile methodology, configuring workflows and automations while managing timelines, stakeholders and risk, ensuring successful delivery
− Conducted value stream mapping sessions with clients to identify process inefficiencies and pain points, enabling tailored solution designs that align with business needs, workflows and optimized implementation success.
IT PROJECT MANAGER (Direct Hire), HEALTHFUND SOLUTIONS, 5/2022 - 3/2024
− Led system integrations and infrastructure upgrades through Agile and SDLC delivery models, aligning IT efforts with healthcare revenue strategy and operational goals contributing to an 85% increase in revenue.
− Collaborated with InfoSec and Compliance to ensure infrastructure changes aligned with security standards and audit controls (HIPAA, HITRUST).
− Headed a multi-site EDI platform modernization, improving claims, eligibility, and remittance workflows while transitioning to a HIPAA-compliant architecture integrated with CMS, Medicaid, and commercial payers.
− Managed vendor selection and migration to an in-house solution, reducing transaction fees by 30% and accelerating turnaround time by 25%.
− Directed an EDI data mapping initiative for a new ingestion platform, partnering with C-level leaders to ensure accurate mapping and seamless interoperability across hospital systems.
− Strengthened compliance and audit readiness by implementing real-time validation, automated error handling, and secure PHI transmission per HIPAA and HITRUST standards.
− Delivered an enterprise asset management solution using Onspring, improving tracking accuracy and increasing visibility across departments. Thank you for your time and consideration. Page 2
Nicole Jones Campbell
CSPO, CSM, PMP
*******@*****.***
PROFESSIONAL EXPERIENCE (cont’d)
PROJECT MANAGER (Contract), ELIASSEN GROUP, 5/2021 - 5/2022 Key Client: US Anesthesia Partners
− Effectively delivered a Workday Integration Project 30 days early, involving IT, HR, and Finance, overseeing timelines, scope, and cross-functional alignment across core business systems.
− Established and implemented an Enterprise Project Management Office (EPMO), advising executives on project methodologies and communication strategies during organizational change.
− Increased project workflow efficiency by 43% by implementing standardized project management processes using a hybrid methodology, developing scalable templates, and partnering with leadership to streamline execution across teams. PROGRAM MANAGER (Contract), YOH CONSULTING, 3/2022 - 5/2022 Key Client: USAA
− Managed an enterprise-wide transformation program with oversight of 7 project managers and 12 concurrent IT and HR initiatives focused on system modernization, process improvement, and organizational readiness.
− Structured program reporting and developed templates within one month to enable consistent, effective leadership reporting in a matrix organization
− Utilized Waterfall methodology and RAID logs to manage risks, issues, and project tracking, leveraging dashboards to support enterprise goals
PROJECT COORDINATOR (Contract), NORTH HIGHLAND CONSULTING, 8/2020 - 5/2021 Key Clients: Newmont Mining
− Managed infrastructure upgrade and cloud migration projects totaling $40M, with individual project budgets up to $12M.
− Oversaw the migration and configuration of 26+ SAP applications from on-premises Oracle and HANA environments to AWS Cloud.
− Recovered $2M in vendor credits and delivered the program $1.5M under budget through rigorous cost control and scope management.
− Led and managed financial tracking, resource coordination, and change management across multiple workstreams to ensure alignment with enterprise goals.
PROJECT CONTROLLER (Contract), MODIS CONSULTING, 3/2019 - 8/2020 Key Client: Xcel Energy
− Developed standardized project management processes for gas operations, later adopted across the enterprise to improve consistency and execution.
− Led cross-functional teams of up to 25 stakeholders in planning and delivering utility programs with budgets reaching $50M, ensuring alignment with scope, schedule, and regulatory requirements. PROJECT COORDINATOR (Direct Hire), SUNRUN, 5/2018 - 3/2019
− Managed planning, scheduling, procurement, and resource coordination for 200+ residential and commercial solar installations.
− Achieved 100% on-time project completion and top Net Promoter Score (NPS) for 8 consecutive months by streamlining permitting processes through utility partnerships and delivering proactive client education. EDUCATION & CERTIFICATIONS
Bachelor of Science: Operations and Project Management, Southern New Hampshire University SAFe LPM Certification, Scaled Agile, 2025
Cloud Organization Administration Certification, Atlassian, 2024 Certified Scrum Product Owner (CSPO), Scrum Alliance, 2022 Certified Scrum Master (CSM), Scrum Alliance, 2021 Project Management Professional (PMP), Project Management Institute, 2021
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