Front Desk Receptionist
Resume:
Jennifer Saavedra
Hialeah, FL *****
*************@*****.***
Professional Summary
To obtain a position as a front desk receptionist where I can maximize my organizational skills in a challenging environment, thus achieving a high degree of work efficiency.
* Key Skills and Educational Qualifications
• Highly skilled in performing front desk duties in a healthcare setting
• Well-versed in greeting and interacting with patients and relatives
• Documented success in answering telephone calls on multi-line system
• Well-versed in scheduling patient appointments
• Able to coordinate transportation for patients
• Demonstrated ability to interact with patients, nurses and doctors
• Profound ability to check-in and check-out patients efficiently
• Able to multitask and work in a fast pace environment
• Excellent customer service acumen
• Able to schedule tests and procedures and enter referrals into the system
• Adept at managing busy waiting room
#readytowork
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
B&B Prohealth Rehabilitation-Miami, FL
January 2019 to Present
front desk & billing supervisor
Miami Diagnostic & Interventional Svc-Miami Lakes, FL August 2015 to January 2019
Front Desk Receptionist
Doral Medical Imagining-Miami, FL
July 2014 to August 2015
Front Desk Receptionist
Miami Pain Clinic-Miami, FL
September 2011 to December 2014
Front Desk Receptionist/Office Assistant
Dr. Michael Feldman-Miami, FL
March 2006 to June 2011
Front Desk Receptionist
Doral Pediatrics-Miami, FL
2002 to 2011
Miami, FL
• Welcome patients, families and visitors
•Answered telephone
• Screened calls and visitors
• Check in patients
• Verify insurance coverage
• Verify and fill in essential information in the medical record
• Enter patient demographics and insurance information into the system
• Help disable and patients with physical difficulties
• Confirm appointments and get referral information
• Notify the medical assistant when a patient is ready
• Maintain appointment schedules
• Processed charge tickets accurately as patients exit the clinic
• Reviewed tickets for exactness
• Determined suitable fees for services rendered and calculated totals
• Collected right amount from patients, and correctly recorded information Education
Some college
Skills
• Data Entry
• English
• Microsoft Office
• Phone Etiquette
• Typing
• Communication skills
• Medical Office Experience
• Microsoft Word
• Data Collection
• Spanish
• Organizational skills
• Troubleshooting
• Time Management
• Filing
• Experience with Children
• Microsoft Excel
• Bilingual
• Customer Service
• Excel
• Multilingual
Certifications and Licenses
BCaBA
RBT Certification
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