Sales Associate Data Entry
Resume:
Saline Richardson
Snellville, GA *****
*************@*****.***
Work Experience
Medical Scheduler
Palomar Medical Center-Remote
September 2022 to March 2025
Scheduling patient appointments for consultations, procedures, and follow-up visits. Ensuring sufficient time between appointments for medical examinations and procedures. Managing calendars for healthcare providers.
Coordinating with patients to find suitable appointment times and locations. Confirming and sending out appointment reminders to patients Sales Associate - Retail
TJ Maxx-Loganville, GA
January 2022 to January 2024
• Greet customers as they enter the store.
• Answer customer questions and assist with requests.
• Execute purchases and returns at the cash register while checking for accuracy.
• Restock and organize merchandise on the sales floor.
• Resolve customer complaints and issues in a timely and professional manner. Caregiver
Dogwood Forest-Grayson, GA
April 2021 to January 2024
• Serves meals to residents in the dining room and may assist in preparing meals following preplanned menus.
• Encourages residents to eat a proper diet and take adequate fluids while respecting the resident’s right to free choice and records and reports changes in resident’s eating habits to the supervisor.
• Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents.
• Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures.
Sever/Host
Dave & Buster's-Lawrenceville, GA
February 2022 to May 2023
• Prepare restaurant tables with special attention to sanitation and order.
• Attend to customers upon entrance.
• Present restaurant menus and help customers select food/beverages.
• Take and serve orders.
• Answer questions or make recommendations for complementary products. Wells Fargo Phone Banker/Tavel agent
Bakkt-Alpharetta, GA
August 2020 to November 2021
Answer customer questions about basic banking services, such as account balances and interest rates and fees. Book flights for customers. Cash handling. Transaction processing. Live Chat Specialist
LiveAdmins-Lawrenceville, GA
February 2019 to July 2021
Responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner, and performing data entry.
Medical Front Desk Receptionist
Family Health Centers of San Diego-San Diego, CA
March 2016 to May 2020
Interacting with guests in a healthcare setting and managing administrative tasks for the medical team. scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment.
Recovery Coach
Crestwood Behavioral Health-Chula Vista, CA
August 2018 to April 2020
• Vitals
• Assist in group meetings
• Help rehabilitate each client
• Provide assistant if client can not
• Assist nursing
• Charting on clients
• Provide breakfast, lunch and dinner
• Assist in planning special events
• Assist in outdoor activities/outings
• Assist Service Coordinators
• Help clients get through their recovery process
Caregiver
Home instead-Moreno Valley, CA
January 2017 to January 2018
Assist residents with daily activities, including bathing, dressing, grooming, toileting, transferring and getting to and from activity meals according to the individual service plan. Allows and encourage residents to do as much care that they can on their own. Sales
Time Warner Cable-San Diego, CA
July 2015 to November 2016
• Troubleshooting
• Account management,
• Billing inquiry,
• Inbound calls,
• Data entry/order entry,
• Scheduled tech appointments, certificated for "#1 Customer Service Rep of Week", profiled ideal customers, identified prospects,
Managed qualified lead distribution to the sales staff, sales, dispatch, and marketing. Guest Service Ambassador/Night Audit
Hilton-San Diego, CA
March 2013 to May 2014
• Check and correct the hotel's guest ledger.
• Maintain the hotel's inventory of available rooms and the financial records of the day's business.
• Check in guests and provide billing, perform basic data entry tasks and checking the system for errors,
• Perform cash accounting duties, such as counting register cash and preparing cash for bank deposits Education
College graduate in Medical
UEI College Chula Vista - Chula Vista, CA
August 2018 to May 2019
High school diploma or GED
Skills
• Data collection
• Restaurant experience
• Cash handling
• Cooking
• Developmental Disabilities Experience
• Recreational therapy
• Account management
• Customer service
• Communication skills
• Serving
• Cash register
• Teaching
• Vital signs
• Microsoft Office
• Continuous improvement
• Night Audit
• Front desk
• HIPAA
• Windows
• Order entry
• Banking
• Software troubleshooting
• Live chat
• Driving
• Guest services
• Order fulfillment
• Accounting
• Negotiation
• Typing
• Training & development
• Sales
• Leadership
• Caregiving
• Food handling
• Marketing
• Conflict management
• Documentation review
• Security
• Order Entry
• Forklift
• Behavioral Health
• Visio
• Customer Service
• Warehouse experience
• Guest Services
• Individual / Group Counseling
Certifications and Licenses
First Aid Certification
July 2024 to March 2025
CPR license
Certified Medication Aide
Personal Lines License
Certified Provider Credentialing Specialist
Non-CDL Class C
Life Insurance License
Certified Professional Medical Services Manager
State Tested Nursing Assistant
Insurance Producer License
Additional Information
Skills
● Customer service ● Supply Ordering ● Knowledge of Office equipment
● Scheduling/Dispatching ● Data Entry ● Staff training
● Cash Handling ● Typing 55 wpm+ ● Confidentiality
● Microsoft Office/Opera ● Office procedures ●On Que
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