Workers Comp Authorization Specialist. AMAISD

Sally Parker

***********@*****.*** AMARILLO, TX, US +1-806-***-****

PROFESSIONAL SUMMARY

* Workers Comp Specialist AMAISD

* American Quarter Horse, Receptionist

* State of TX MHMR 12.5 yrs

* Advantage Behavioral Center, Athens, GA 4 yrs Clinical Authorization Specialist WORK HISTORY

Workers Comp Specialist, HR at AMAISD

July 2017 – January 2024 (6.5 Years)

• Managed incoming injury reports to determine severity and medical protocol to follow

• Accepted first reports of injury and advise injured employees on filing a claim for the report or for seeking medical care through the school and arranging care for them according to injury

• Documented first reports of injury into insurance website for their records

• Monitored lost earnings in 2 separate data systems to determine lost time and any owed funds

• Communicated with insurance adjusters and physicians about medical test results, referrals to specialists, and monitor dollars spent

Front Lobby Receptionist at American Quarter Horse August 2012 - July 2016 (4 Years)

• Scheduled appointments and maintained current and upcoming appointment calendars.

• Evaluated and deescalated complaints from customers and the public

• Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.

• Created a professional atmosphere to enhance the business ideals within the lobby/reception area

• Greeted all guests, screened for potential threats, followed safety protocol, then coordinated contact with the appropriate staff

• Maintained written record of staff members’ current availability within and outside of the buildings

• Operated telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments in a timely manner preventing backup of calls

• Graciously listened to visitors from all over the world and communicated my interest in their experience and love of the Quarter Horse

• Responsible for accurately training receptionist substitutes for leaves of absence SKILLS

• Data Entry, 10 years

• Microsoft Office, 6.5 years

• Filing, 10+ years

• Databases, 6.5 years

• Human Resources, 6 years (Including Interviewing/Hiring Applicants)

• Management (1 FT Employee and 12 Volunteers)

• Language: English, Business Fluent

EDUCATION

Amarillo College – Accrued 14 Credits towards Clinical Psychology

Contact this candidate