Office Manager Event Planning
Resume:
M
Monique
McMichael-
Horton
*******@***.***
Cleveland, OH 44108
SUMMARY
Professional leader with long standing and diverse experience throughout multiple industries and capacities. Expertise in use of SAP and Oracle with typing speed of 60 wpm. Skilled in driving smooth office procedures and maintaining strong client and supplier relationships. SKILLS
Computer Skills:
Microsoft Word, Excel, Access & Power
Point, Outlook (Calendar Management)
Concur, Kronos, Expedition, SAP, Oracle
and WEB-FTP Management
Year-End Processing
Order Preparation
Production Deadline Management
Strong Organizational Skills
Document and File Management
Microsoft Office Suite
Computers and Technology
Microsoft Office
Appointment Coordination
Judgment and Decision Making
Task Prioritization
Multitasking and Time Management
Research and Analytical Skills
Payroll Administration
Staff Orientation and Training
Invoice Processing
Critical Thinking
Event Planning
Project Schedule Coordination
Travel Coordination
Electronic Records Management
Calendar Management
EXPERIENCE
Process Assistant
Dominion Energy Apr 2018 to Current
Create and close departmental work requests for facilities staff in SAP Ensure all Preventative Maintenance work is completed and closed out within the cycle of the PM
Prepare purchase requisitions and change orders as required and maintain database of all approved blanket/framework purchase orders
Prepare and code vendor invoices in SAP
Code and approve all utility invoices for over 50 facilities Prepare credit card transactions for reconciliation in Concur for approval Receive emails and/or phone calls regarding maintenance issues while providing excellent customer service, assigning to designated facilities while documenting in SAP Process union millwright and technicians' timesheets weekly and assist with employee relations
Works closely with Facilities Manager, Supervisors, Millwrights and Technicians in addition to Purchasing Group and other departments Attend budget/capital meetings to establish guidelines for operating procedures, quality, safety and productivity
Assist with a wide variety of specialized and complex assignments to answer questions and provide information related to business process or function. Coordinator/Executive Assistant
Cleveland Clinic Nov 2015 to Dec 2017
Provides direction, training, and oversight for fellows/students training activities
(including administrative, educational, and financial issues) to various Program Offices within CCF
Develops scorecards and milestones to track progress in database systems Process expense reports via Concur, Heat requests, room scheduling, competency tracking, employee files, new hires/transfer, CEUs, and department supplies Screen applications and facilitate and coordinate interviews with staff Follows up with applicants regarding missing credentials in order to expedite the processing of appointments, reappointments
Manages, maintains and prioritizes complex schedule in Outlook Schedule meetings, conferences, appointments, conference calls, interviews, group events and resolve any scheduling conflicts
Schedule domestic and international travel, submit travel and expense forms and process invoices for payment
Managed highly sensitive and confidential matters for Chief Quality Officer. Office Manager
Cleveland, OH
Ozanne Construction/ Mar 2004 to Mar 2015
Supported the Director and office staff to include composing, proofing, typing and distributing routine meeting minutes, monthly executive reports, correspondence and spreadsheets
Assisted with drafting of bids, reviewing and managing contracts for timely distribution
Processed invoices, purchase orders and expense reports; in addition to managing petty cash for office
Assisted the Director and Owners, Subcontractors, Clients and Consultants and monitored all phases of the construction project to include plans and specifications about construction methods, materials & regulations Assisted with punch lists and coordinated completion of lists Managed superior relations with City officials, Board members, clients, suppliers and contractors
Effectively planned and managed special events for the organization Successfully planned and monitored summer intern program and job placement of CMSD students.
Human Resources Manager
Cleveland, OH
Great Lakes Science Center/ Aug 2001 to Mar 2004
Monitored recruitment to include placing ads, working with agencies and conducting new hire orientations for over 200 employees
Administered benefit programs such as life, health and dental insurance plans, vacation, sick leave and employee assistance program Administered performance review and salary administration programs for review and analysis to ensure effectiveness, compliance and equity with the organization Prepared employee separation notices and related documentation, and conducted exit interviews
Developed and conducted successful training and customer service manuals for various departments
Ensured compliance with all Federal, State and Local employment laws. Executive Assistant
Cleveland, OH
Fairhill Center, University Hospitals Health Systems/ Sep 1996 to Aug 2001 Provided general administrative secretarial support to the Executive Director and Board of Directors
Processed payroll and served as Human Resources Coordinator for the organization Assisted the Finance Director with accounts payables, receivables, financial statements, budget preparation and bank reconciling.
Payroll Supervisor/Human Resources Assistant
Processed payroll for UPCP and UHMSO employees
Supervised payroll assistant duties which included entry of bi-weekly payroll and processing of timesheets and administered human resource functions Processed highly confidential payroll for doctors and executive management Processed monthly employee miscellaneous billings and expenses Maintained benefit schedules and prepared monthly journal entries Responsible for recruitment, placing ads, sorting and distributing resumes, performing background checks, setting up drug screenings, coordinating interviews and implementing orientations
Monitored employee compensation and employee benefits Certifications: Notary Public, OSHA 30-hour, First Aid/CPR EDUCATION AND TRAINING
Courses (Business Management, Human Resources, Accounting, LEED).: Administration Cleveland State University
Cleveland, OH
Real Estate Certification Page 1
PROFESSIONAL PROFILE
Professional leader with long standing and diverse experience throughout multiple industries and capacities. Deadline driven with outstanding organizational and multi-tasking skills. Excellent interpersonal skills. Personable and trustworthy with a strong drive to succeed. CERTIFICATIONS
Notary Public
OSHA-30 hour
First Aid/CPR
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