Katrina Janeski
Clarks Summit, PA *****
*********@*****.***
Professional Summary
• Customer-focused professional with a proven track record of leading high-performance teams to achieve exceptional results. Seeking opportunities to leverage diverse skill sets in supply chain management, operations, and leadership to contribute to organizational success. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrator
ATHENA Consulting-Olyphant, PA
July 2024 to Present
Assisted clients with Medicaid applications and ensured all required documentation was submitted accurately and on time. • Provided support to Medicaid caseworkers by organizing and maintaining case files. • Verified client eligibility through state databases and assisted in reviewing their status for continued services. • Scheduled appointments and communicated with healthcare providers and clients to ensure timely processing of claims and applications. • Handled confidential information in compliance with HIPAA regulations. • Responded to client inquiries in person, via phone, and email, resolving issues efficiently and professionally.
Memory Care Caregiver/Recruiter
Elan Gardens-Clarks Summit, PA
June 2014 to October 2024
• Provide compassionate and attentive care to elderly and disabled clients, ensuring their comfort, safety, and well-being.
• Assist with daily living activities such as bathing, dressing, meal preparation, and medication management.
• Monitor and report changes in clients' health status to healthcare professionals and family members.
• Develop personalized care plans tailored to each client's specific needs and preferences.
• Maintain a clean and safe living environment, adhering to health and safety standards.
• Build strong, trusting relationships with clients and their families, offering emotional support and companionship.
Logistics Administrator
ADEECO STAFFING-Clarks Summit, PA
October 2023 to July 2024
• Oversee smooth flow of goods through the supply chain, coordinating with suppliers and ensuring timely deliveries.
• Manage documentation including invoices and shipping records, while optimizing logistics processes for efficiency.
• Utilize attention to detail and problem-solving skills to drive excellence in supply chain management. Production Supervisor
PEXCO
May 2021 to August 2023
• Achieved zero injuries for 12 months through implementing new hire safety training initiative.
• Supervised daily performance ensuring adherence to operating procedures and safety protocols.
• Optimized personnel allocation to ensure on-time fulfillment and delivery, while mentoring employees for career advancement.
Co-Manager/Store Manager
Five Below
August 2020 to December 2021
• Managed inventory, provided exceptional customer service, and enforced safety and security protocols.
• Directed staff duties, planned budgets, coordinated advertising campaigns, and maintained inventory records.
• Mentored and trained store associates, achieving business plans consistently. Assistant Store Manager/store Manager
STEAMTOWN CIGAR CLUB-Scranton, PA
June 2011 to October 2021
• Managed store operations, customer relations, and vendor negotiations to drive profitability.
• Led training and development initiatives for staff, implemented cost-control strategies, and oversaw inventory management.
• Achieved or exceeded business plans through effective employee engagement and performance management.
Interviewer Iii/examiner - Unemployment Claims
STATE OF PENNSLVANIA DEPARTMENT OF LABOR-Scranton, PA April 2020 to September 2020
• Conducted high-volume interviews for unemployment claims, processed data, and assisted in claim determinations.
• Managed claimant inquiries, prepared necessary forms, and maintained accurate records. Store Supervisor
OCEAN STATE JOB LOT-Dickson City, PA
February 2020 to April 2020
• Actively manage work flow on the front end, manage customer flow, and report performance and policy issues to the Team Leader and Associate Team Leader
• Supervises and schedules associates, evaluates performance, and works with management on disciplinary issues
• Establish and maintain a positive work environment that supports a high Team Member morale
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices
• Ensure that work is performed consistently with OJL Supply policies and procedures
• Assists in merchandising procedures
• Assists GM and AGM in maintenance and maintaining confidentiality of associate records Office Manager
H&R BLOCK-Scranton, PA
December 2019 to April 2020
SEASONAL
• Supported a multi-unit team leader serving as on-site point of contact for tax office associates and clients
• Quality assurance responsibilities
• Oversaw accountability of tax office associates to ensure standard operating procedures were followed
• Served as intermediary with tax office associates and district general manager
• Managed escalated client service concerns
• Managed client scheduling
• Various daily office administrative activities and projects as necessary Education
Certification in PARALEGAL STUDIES
PENN FOSTER COLLEGE - Foster, PA
2015 to 2016
HIGH SCHOOL DIPLOMA
BISHOP HANNAH HIGH SCHOOL - Scranton, PA
2008
Skills
• Mechanical knowledge
• Recruiting
• Tax Experience
• Supervising experience (10+ years)
• Kronos
• Store Management Experience
• Records Management
• Management
• Analysis skills
• Adobe Acrobat
• Negotiation
• Human Resources Management
• Marketing
• Workday
• Team Leader
• Employee Orientation
• Legal Research
• Front desk (10+ years)
• Reliability
• Home care
• Personal Assistant Experience
• Problem-solving
• Conflict Management
• Team Building
• Accounts Payable
• Flexibility
• Merchandising
• Inbound call
• Team Management
• Anatomy knowledge
• Performance Management
• FMLA
• Windows
• Payroll
• PeopleSoft
• ADP
• Operations
• Data management
• Accounts Receivable
• Project Management
• Employment & labor law
• Event Planning
• Schematics
• Benefits Administration
• Internet Research
• Paralegal
• Human Resources
• Customer Service & Relations
• Excel
• Microsoft Outlook
• Employee relations
• Research & Development
• Filming
• Manufacturing
• Office Management
• Training & Development
• Oracle
• Change management
• Healthcare (10+ years)
• Intake (10+ years)
• Financial Report Writing
• SAP
• Microsoft Office
• Quality control
• ERP systems
• Talent acquisition
• Lean
• Clerical experience (10+ years)
• Loss prevention
• Medical terminology
• Basic math
• Team management
• Workers' Compensation
• Pricing
• Communications
• Retail Management
• HR sourcing
• Team Work
• Sales management
• Accounting
• Purchasing
• Interviewing
• ATS
• QuickBooks
Certifications and Licenses
CPR Certification
Driver's License
Certified Safety Professional
OSHA 30
Forklift Certification
Certified Bookkeeper
Associate Safety Professional