L D Instructional Design

ESTHER LEE

New York, NY ***** • ️***-***-**** • ️kel686@mail.harvard.edu • https://www.linkedin.com/in/estherleeprofile CANDIDATE SUMMARY: Strategic learning & talent leader with 15+ years of experience building global learning ecosystems that drive growth, engagement, and performance. Expert in instructional design, adult learning theory, hybrid learning delivery, and content lifecycle strategy. Proven success launching LMS platforms, developing manager and onboarding programs, and scaling enterprise learning aligned with capability and cultural transformation. Certified Professional Coach (CPC) and Harvard-educated believer in tapping into everyone’s full potential through the culture of curiosity and learning. National speaker and writer featured in national podcasts and conferences on Measuring ROI on learning, Innovations in L&D, Inclusive learning design, and Talent strategies that increase engagement and retention. EXPERIENCE

McCann Worldgroup, VP, Global L&D, Talent Team (New York, NY)Mar 2023 - May 2025

● Launched global LMS and internally built content aligned to cultural values, business capabilities, and employee growth.

● Designed global onboarding and manager development programs with high engagement and satisfaction scores.

● Created performance enablement courses tailored for senior leaders across finance, creative, and commercial teams. Advisory Board Member, Modal (Remote)Sep 2023 - Present

● Advise team on UX storytelling and digital experience aligned to adult learning, UDL principles, and purpose-driven impact. Homeward, Director of Learning and Development (Remote)Oct 2021 - Nov 2022

● Led the first org-wide DEIB initiatives and ERGs to advance equity, inclusivity, and psychological safety for talent.

● Enhanced recognition, recruiting pipelines, mobility, onboarding, and new hire assessments to be more equitable and inclusive.

● Designed bi-weekly manager programs series on psychological safety, equitable recognition, feedback frameworks

● Managed a team of 15 high performers with the highest scores in safety, inclusivity, and satisfaction across the organization. Google, Learning Consultant, 6 month Contractor (Remote)Nov 2021 - May 2022

● Evaluated UX and learning experiences in children’s education space; applied UDL and inclusive design standards. Citadel, Head of Early Careers (New York, NY)Jan - Aug 2021

● Developed talent tracking and risk analytics dashboards tied to retention metrics, people surveys, and employee journeys.

● Built cross-functional relationships with leaders and HRBPs to deliver personalized coaching and pipeline development. WeWork, Head of Global Curriculum, Learning & Sales Enablement (New York, NY)May 2018 - Dec 2020

● Designed global sales training through a 1-week boot camp for customer facing teams, with A/B tested curricula.

● Built DEI accelerator programs in partnership with SoftBank and Harvard Business School driving $6M in revenue.

● Developed leadership and coaching programs customized for first-time and mid-level GTM sales managers with clear metrics.

● Partnered with global stakeholders to build just-in-time learning and onboarding content aligned to new business verticals. Kaplan, Director of Program Development (New York, NY)Oct 2016 - Apr 2018

● Directed inclusive training strategy for online instructors preparing adult learners for high-stakes exams.

● Implemented new course solutions with Eye Movement Tracker, Zoom, and UXD to address engagement and retention.

● Championed inclusive curriculum design through Universal Design for Learning (UDL) principles and adult learning science. General Assembly, Instructional Designer (New York, NY)Mar - Aug 2016

● Created self-paced online courses in HTML, JS, and UX; trained instructional designers in Universal Design for Learning.

● Advised on curriculum design standards across bootcamps and professional upskilling programs. RMC Research, Educational Consultant (New York, NY)Sep 2014 - Jan 2016

● Led multi-state curriculum and assessment initiatives, including remote training for education leaders in the Northeast.

● Delivered professional learning to educators on data literacy, curriculum building, and virtual instruction tools. New York State Education Department, Special Education Teacher (Bronx, NY)Sep 2008 - Jun 2013

● Taught a diverse group of 3rd-5th graders with disabilities (emotional disturbance, dyslexia, Taurette’s, Down Syndrome).

● Designed and delivered school-based professional development and curriculum.

● Used Universal Design for Learning (UDL) to improve student outcomes and educator effectiveness. EDUCATION

Harvard Graduate School of Education, Cambridge, MA Master of Education, Magna Cum Laude (4.0 GPA), Educational Technology, Adult Learning, and Curriculum Design. Studied with David Rose, creator of Universal Design for Learning (all-inclusive educational framework and methodology used worldwide). New York University, New York, NY

Bachelor of Science, Magna Cum Laude (3.9 GPA), Childhood and Special Education Childhood & Special Ed Outstanding Achievement Award; NYU Honorary Scholar, “Teacher Recruitment & Quality (TRQ) Select” by NYC Villanova University, Villanova, PA

Business Minor, Dean’s List, Business Management

PUBLICATIONS & CERTIFICATES

Published Writer for “Emerging Classrooms,” and Harvard Graduate School of Education’s Professional Education Course. IAPRC Certified Professional Coach (CPC). Obtaining MBTI and DiSC Coaching Certificates. Guest Speaker on Podcasts: “Harvard EdCast,” “Trending in Ed,” “The Frontline Industry Podcast,” “Data Driven Podcast” Conference Speaker for: CLO Exchange, CHRO Summit, L&D Forum, Consero, Future of Work. SKILLS

Manager Training, DEI Strategy, E-learning, Facilitation, Coaching, Leadership Development, Data Analytics, Stakeholder Management.

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