MARK STARCHER
*********@*****.***
**** ********** **, *, ***** North Canton
SKILLS
Inventory Management
Team Leadership
Conflict Resolution
Problem Solving
Financial Transaction
Monitoring
Hiring and Recruitment
Resource Allocation
Heavy Equipment Operation
Client Relationship Building
Time Management
Effective Communication
Strategic Planning
Promotional Activities
Planning
Operational Efficiency
Employee Coordination
EDUCATION
High School Aug 1992 - Jun 1995
Garfield High School, Akron
Gained in-depth knowledge in advanced subjects through AP Classes.
Strengthened ability to balance academics and extracurricular activities.
Cultivated strategic and leadership capabilities as the Captain of the football team.
Strengthened communication and interpersonal abilities through collaborative projects and activities in both academic and extracurricular settings.
College Aug 1995 - May 1998
Walsh University, North Canton
Developed critical thinking skills through analysis of political theories and systems.
Gained proficiency in time management by balancing academics with athletics and a full-time job.
Learned effective teamwork and collaboration as a member of the college football team.
EMPLOYMENT
2nd Assistant Manager May 1992 - Dec 2002
McDonald's, Akron, Ohio
Oversaw inventory management ensuring accurate stock levels, reducing discrepancies by 15%.
Collaborated with the management team to strategize store sales targets and promotional activities.
Assisted in conflict resolution and maintained a positive work environment, enhancing team morale and productivity. Utilized problem-solving skills to resolve unforeseen issues efficiently, minimizing operational disruptions.
Monitored daily financial transactions and ensured compliance with company procedures.
Actively engaged in the hiring process, effectively assessing potential candidates to create a high-performing team. Planned and executed efficient shift rotations to optimize resource allocation and productivity.
Conducted monthly inventory audits, addressing stock discrepancies and implementing corrective actions. Conducted regular performance feedback sessions leading to Insurance Assessment
Reporting
Disaster Recovery
Operations
Staff Training and
Development
LANGUAGES
English
improved employee outcomes and development.
Supported management in developing staff engagement initiatives, boosting team satisfaction and retention. Managed daily store operations, ensuring smooth workflow and employee coordination.
Assisted in hiring and onboarding processes, contributing to team growth and skill enhancement.
Inventory Specialist Dec 2002 - Dec 2022
NBD International, Ravenna, Ohio
Traveled nationwide to provide inventory and recovery services for disaster sites.
Led and supervised pack-out operations for salvageable items post-disaster.
Demonstrated and promoted proprietary inventory software, contributing to securing new client contracts.
Managed water and medical division operations as the lead technician, ensuring service quality.
Coordinated and managed temporary worker teams of varying sizes during out-of-state assignments.
Oversaw the use of heavy equipment, trained staff in equipment operation for project efficiency.
Delivered comprehensive inventory assessments for insurance carrier evaluations, ensuring accurate content salvageability determination.
Proximity Adjuster Dec 2022 - Sep 2024
State Farm, NE to Central region
Scheduled and conducted inspections of accident sites and assessed damage claims.
Reviewed claim documentation to ensure all necessary information and evidence were collected accurately. Negotiated settlements with policyholders, ensuring a fair resolution for both the company and client.
Drafted detailed reports on findings to create an accurate record of the inspection and claim conclusions.
Maintained communication with clients to explain claim processes, estimates, and settlements.
Ensured compliance with regulatory requirements for handling insurance claims and adjusted settlements.