Data Entry Billing Specialist
Resume:
Professional Summary
Professional billing expert with strong expertise in financial analysis, invoicing, and account reconciliation. Proven track record in optimizing billing processes and resolving discrepancies efficiently. Known for collaborative teamwork, adaptability, and achieving organizational goals. Utilizes billing software to streamline processes and resolve discrepancies.
Skills
Billing systems and software
Invoice processing
Data entry proficiency
Decision-making
Account reconciliation
Invoice generation
Customer engagement
Month-end closing procedures
Employment History
US Billing Specialist Team Lead – Parkland Fuel Corp. Calgary, AB - May 2019 to August 2025
Streamlined billing processes in PDI, enhancing accuracy and reducing processing time for invoice entries and credit rebills.
Analyzed daily BOL discrepancies, implementing systematic reporting in Excel to ensure timely data entry and improved reconciliation.
Trained team members on Fuel Order processes, fostering a supportive environment that enhanced overall team efficiency and knowledge sharing.
Maintained comprehensive documentation for Fuel Order processes, ensuring clarity and consistency while minimizing errors in operations.
Developed step-by-step guides for Fuel Order processes, empowering team members with resources that streamlined training and improved task execution.
Led a team in optimizing billing workflows, achieving noticeable results in processing speed and accuracy, ultimately enhancing client satisfaction.
Assistant Office Manager – Nova Optical Labs Calgary, AB – September 2014 to May 2019
Streamlined invoice processing, reducing turnaround time and improving accuracy in financial reporting.
Monitored prescription accuracy, preventing errors and ensuring compliance with health regulations, leading to safer customer outcomes.
Coordinated deliveries and logistics for Calgary and Okotoks, optimizing routes to enhance efficiency and reduce operational costs.
Maintained comprehensive records for shipping and receiving, ensuring seamless inventory management and timely order fulfillment.
Cultivated a positive office environment, encouraging teamwork and communication to strengthen employee morale and enhance productivity.
Office Administrator – Stinger Wellhead Red Deer, AB – December 2010 to January 2014
Executed accounts payable and receivable processes, enhancing financial tracking accuracy and reducing processing delays.
Maintained comprehensive safety documentation, promoting compliance and fostering a culture of safety within the organization.
Input field ticket data into Excel reports, enabling detailed analysis and improving operational insights for better decision-making.
Provided exceptional customer service by greeting visitors and facilitating their needs, enhancing overall client satisfaction and engagement.
Conducted thorough data entry of field tickets into Excel, leading to improved accuracy in operational reporting and informed decision-making.
Facilitated interdepartmental communication by relaying messages and managing customer inquiries, enhancing overall operational efficiency.
Maintained meticulous fleet records and tracked vehicle mileage, contributing to effective resource management and cost control.
Streamlined office processes, resulting in noticeable improvements in workflow efficiency and enhanced team productivity.
Education
Red Deer Polytechnic – Red Deer, AB – 2007
Office Administration Certification
References
Tyler Young – Assistant Controller - Parkland Fuel Corporation
*****.*****@********.**
Barbara Lane – Supervisor Hydrocarbon Accounting - Parkland Fuel Corporation
*******.****@********.**
Drew Huebner – Regional Manager – Nova Optical Labs (now Hoya)
****.*******@****.***
Team collaboration
Problem-solving
Attention to detail
Multitasking and organization
Verbal and written communication
Report generation
Microsoft office
JDE – PDI - DTN
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