Sales Executive Client Engagement

Kabita Rai

Location: Al Rafa Sharaf DG, Dubai, UAE

+971-***-***-*** Email Id: ***********@*****.***

LinkedIn: http://linkedin.com/in/kabita-rai-11a470140

Professional Overview

Results-oriented Sales Professional with over 7 years of proven success in driving revenue growth across the automotive and fashion retail industries. Demonstrated ability to deliver top-tier customer service, exceed sales targets, and cultivate strong client relationships.

Experienced in B2C sales, corporate client engagement, product training, and visual merchandising standards. Adept at consultative selling, showroom operations, and post-sales support. Skilled in customer relationship management, complaint resolution, and delivering personalized beauty and fashion consultations.

Professional Experience

Al Yousuf Motors – Dubai, UAE Nov 2023 – Till Date

Automotive Sales Executive

YAMAHA - On-Road, Off-Road & Marine Products

Responsibilities

sGreet and assist walk-in clients, providing expert consultation on vehicle specifications and performance.

sConduct detailed product demonstrations and advise customers on custom options and after-sales services.

sPrepare delivery documentation and coordinate seamless handovers with service and parts teams.

sMaintain CRM records and follow up with leads to improve the sales conversion rate.

sOrganise field visits and presentations for B2B clients, including corporate and government sectors.

sAttend product training sessions and ensure up-to-date product knowledge.

sConsistently achieve monthly sales targets and contribute to revenue growth strategies.

LC Waikiki (Apparel Group) – The Dubai Mall, UAE March 2018 – Oct 2023

Department Manager – Fashion Retail

Responsibilities

sTrained and developed new and existing staff to align with company standards and department goals.

sDesigned effective staff schedules and conducted performance evaluations.

sMonitored key performance indicators (KPIs) and achieved individual and counter-level sales goals.

sConducted inventory analysis, stock rotation, and coordinated timely replenishments.

sSet high customer service standards across the team to ensure a superior shopping experience.

sOversaw inventory processes including receiving, stocking, and merchandising.

sHandled customer complaints professionally, ensuring timely resolution and satisfaction.

sPromoted a customer-first culture throughout the department.

sEnsured compliance with visual merchandising (VM) guidelines and standard operating procedures.

sLed the department in achieving monthly and annual sales targets.

Certifications & RECOGNITION

Star of the Mall winner ( Retail Shop)

Yamaha Product Training – Land Vehicles/ Marine Vehicle/ OBM Engine

Education

Postgraduate Diploma in Sales & Marketing from Manipal Academy – Dubai, UAE 2022

Bachelor Degree of Business Administration (BBA) from Pokhara University – Nepal 2016

Areas of Expertise

B2C Sales & Client Engagement

Automotive Product Expertise

Customer Data Management

Visual Merchandising & Inventory Control

Post-Sales Support & Coordination

KPI Tracking & Performance Reporting

Product Demonstration & Delivery Management

Retail Operations & POS Systems

Client Relationship Management

Corporate Client Engagement

Contact this candidate