Data Entry Customer Service
Resume:
Kimberly Hays
*** ***** **** *** #***. San Jose, CA 95136 408-***-**** *************@*****.***
Objective
To obtain a position or a with your company that will be able to utilize my skills, strengths and experiences with room for advancements within the company
Skills
•Over ten years of experience in clerical office
•Over 2 years of experience in Warehouse production
•Over 3 years of general warehouse labor
•Valid California Drivers license with a clean driving record
•Strong hospitality skills
•Excellent computer skills: MS Word, Office, Excel, Spreadsheet and familiar with QuickBooks
•Efficient filing and Data Entry
•Typing 65WPM
•Excellent customer service
•Detail orientated
•Strong organizational skills
•Ability to follow both written and verbal instructions
•Quick learner
•Flexible
•Punctual
•People person
•Adapt well with others
•Understanding
•Multitasker
•Ability to adapt to new environments
•Friendly
Education
•Center For Employment Training, San Jose, CA
•Certified Medical Administrative Assistant 2010
•Evergreen Valley College, San Jose, Ca
• Silver Creek High School, San Jose, CA
•Diploma 2006
Experience
2 YEARS EXPERIENCE
Warehouse Production Advoque - Ranstad San Jose, Ca
Worked as mass production. Building masks in bulk. Using machinery to mass produce surgical masks and get them ready for distribution.
3 YEAR EXPERIENCE
Customer Account Rep/Sales Rent-A-Center San Jose, Ca
I was responsible for handling merchandise and delivering the furniture in a timely manner and we'll as in a safe manner. I addressed the showroom floor as well as helped customers find their desired furniture. I also assisted in the sales team by following proper protocol for telemarketing purposes. As well as housekeeping and maintaining the showroom floor so that it is pleasing to the eye of current and future customers.
3 MONTHS EXPERIENCE
Production Line ManCrates San Jose, CA
I was responsible for Mass production on an assembly line to pack mini creates full of items that were used for gifting. Under the direct supervision of line leader who physically showed us how to place the items into the creates and in what order.
4 MONTHS EXPERIENCE
Custodial Service Provider ABM, LEVI’S STADIUM Santa Clara, CA
I Assisted with all cleaning and sanitation services at the request of the employees who served the guests of the Levi’s Stadium. I also conducted routine walk-throughs to ensure that the stadium stayed at its absolute best condition throughout my work shift. I maintained sanitation using specified chemicals for each designated area of the stadium. I kept all bathrooms fully stocked with all the proper bathroom essentials.
3 MONTHS EXPERIENCE
Sales Associate BATH AND BODY WORKS Santa Clara, CA
I greeted customers upon arrival. I demoed new fragrances for customers upon request. I directed customers to their desired fragrance location within the store. And kept shelves fully stocked.
4 MONTHS EXPERIENCE
Customer Service Sales Associate MACY's San Jose, CA
Opened/Closed register. POS/KIOSK. Finalized purchases. Completed returns. Greeted customers. Assisted customers with finding merchandise on the sales floor or online. Maintained housekeeping of the sales floor. Maintained cleanliness of fitting rooms. Opened credit accounts for new customers.
6 YEARS EXPERIENCE
Student Intern/Data Entry SAN JOSE CITY HALL San Jose, CA
Prepared reports, spreadsheets and presentations. Ensured accuracy of residential billing customer information both existing and new using the proper Intranet system provided. Followed both verbal and written instructions on how to properly, efficiently and effectively check and correct any and all specified errors within the system.
1 MONTH EXTERNSHIP EXPERIENCE
Front Desk Extern BLOSSOM VALLEY EYECARE AND OPTOMETY San Jose, CA
Greeted patients upon entry. Ensured all paperwork needed was properly filled out and completed by patient. Scheduled and followed up appointments. Created charts for new patients. Updated charts for existing patients. Properly filed patient documents both alpha and numerical. Scanned and ensured eligibility of patients’ insurance. Conveyed and properly distributed messages. Conducted courtesy calls of appointment reminders.
4 MOHTHS EXPERIENCE
Sales Associate JCPENNY's San Jose, CA
Opened/Closed register. POS/KIOSK. Finalized purchases. Completed returns. Greeted customers. Assisted customers with finding merchandise on the sales floor or online. Maintained housekeeping of the sales floor. Maintained cleanliness of fitting rooms. Opened credit accounts for new customers.
REFERENCES
Monique Carter
Mentor
Metro pcs manager
Samantha Khalil
Store manager
Rent a center
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