Financial Analyst Help Desk
Resume:
************@*****.***
OBJECTIVE
Experienced auditor with 6 years if comprehensive auditing/finance experience. Eager to contribute strong analytical and financial acumen to a dynamic organization while pursuing professional growth and advancement. EDUCATION
American Military University Charles Town, WV
o Master of Accounting
Ball State University, Muncie, IN
o Bachelor of Accounting
Accounting Skills & Professional training
Proficient in financial statement analysis and
reporting.
Extensive experience in auditing procedures and
techniques
Strong knowledge of generally accepted accounting principles (GAAP)
Skilled in budgeting, forecasting, and variance analysis
Familiarity with tax preparation and compliance
Expertise in internal controls evaluation and risk assessment
Ability to conduct complex financial research and analysis
Experience with accounting software such as
QuickBooks and SAP
Excellent communication and interpersonal skills for client interactions
Ongoing professional training in CIA exam preparation Clearance
Secret clearance
Affiliations
Kappa Alpha Psi
Veterans Support Network
African American Professional Exchange BRG
McKinsey Management Accelerator Program
Financial Analyst Lead
ELEVANCE HEALTH (Nation Government Services), INDIANAPOLIS, IN May. 2025- Present
Recovered unpaid Medicare debts by analyzing claims in CostPoint and FISS, enforcing Treasury offsets, and resolving disputes with providers, reducing unrecovered debt.
Led cross-functional collaboration with Treasury and CMS to implement efficient offset procedures, cutting dispute resolution time.
Served as the primary financial investigator for CMS call centers and pharmaceutical manufacturers, resolving 100+ complex pricing/reimbursement inquiries by analyzing ASP reports, contract databases, and Medicare pricing history, ensuring accurate payments and compliance.
Reduced pricing disputes by developing an efficient research process for drug reimbursement issues, improving turnaround time per case.
Co-developed a searchable help desk knowledge base, improving team efficiency and reducing repeat inquiries by standardizing solutions for common financial and claims issues.
Trained team members on database utilization, enhancing department-wide problem-solving capabilities.
Reorganized MTF clinic billing processes, reducing Medicare policy errors through the creation of clear, actionable guidance for military hospital staff.
Conducted training sessions for military billing personnel, ensuring adherence to CMS regulations and minimizing audit risks.
AUDIT & REIMBURSEMENT
ELEVANCE HEALTH (ANTHEM), INDIANAPOLIS, IN Aug. 2020- May 2025
Conducted 5+ audits monthly, leveraging ACL, Excel, FISS, and CMS to ensure compliance with Medicare policies and industry regulations, reducing billing errors and recovering lost revenue through accurate claim adjustments.
Pioneered efficient audit workflows, cutting audit cycle times and accelerating claim processing, enhancing operational efficiency.
Partnered with billing specialists and compliance officers to investigate root causes of reimbursement discrepancies, implementing corrective actions that reduced recurring errors.
Led collaborative audits with cross-functional teams, resolving high-dollar claim disputes and preventing potential compliance penalties.
Leveraged data analytics to uncover trends in reimbursement patterns, delivering actionable insights that optimized audit targeting and improved recovery rates.
Developed executive-level reports on audit findings, influencing strategic process improvements that enhanced Medicare claim accuracy and revenue integrity. Supply Clerk
IN National Guard. INDIANAPOLIS, IN Sept 2016- Sept. 2022
Managed millions in military equipment and supplies, ensuring 100% accountability through rigorous inventory audits, reconciliations, and corrective actions reducing discrepancies and eliminating mission-critical shortages.
Optimized supply chain operations using PBUSE, SAAS, and TC-AIMS II, streamlining tracking and distribution processes to cut fulfillment times during high-tempo training exercises.
Automated inventory reporting through advanced supply management systems, generating real-time stock analyses that enabled senior leadership to allocate resources with 98% accuracy.
Prevented excess inventory waste by analyzing procurement trends and adjusting stock levels, ensuring cost-efficient readiness without surplus.
Partnered with unit commanders and logistics teams to prioritize and fulfill supply requests monthly, maintaining 95%+ operational readiness rates for deployed personnel.
Coordinated emergency resupply missions during camp Atterbury, fort Polk and fort jackson, securing critical gear within exceeding standard delivery timelines.
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