Executive Assistant Office Manager
Resume:
Melissa Ioannidis
********@*******.***
SUMMARY
Seasoned professional with over 23 years of experience including 19 years in leadership and executive roles. Seeking a position to leverage my organizational skills and drive significant impact. Clemson University
Patent Administrator/Federal reporting compliance manager (11/18-3/25)
§ Streamlined a disorganized and underperforming process, transforming it into an efficient, seamless operation.
§ Mastered the job in two months when it was expected to take a year to learn.
§ Successfully brought a non-compliant department into full federal reporting compliance by developing new processes and procedures.
Office Manager/Executive Assistant (3/16-11/18)
§ Supported six high level executives simultaneously.
§ Managed the office during the absence of the chair using judgment in determining urgency of requests.
§ Ensured timely processing and completion of all departmental bill payments
§ Efficiently processed all hiring paperwork, processing J1, F1, and H1B visas for the department. Served on the hiring committee for Clemson’s International hiring department. Conference Coordinator (11/14-3/16)
§ Expanded the reach of the conference through the creation of marketing collateral and building websites that better showcased the event.
§ Managed social media sites which included multiple Facebook, and Twitter pages.
§ Wrote, edited and proofed documents for publication and print, including papers that have won awards with El Sevier.
§ Coordinated the 2015 and 2016 Clemson University Power Systems Conferences which had attendees from over 19 countries.
Godshall Staffing, AppleOne (3/2014 – 12/30/14)
Temporary Office Staffing
§ Provided front-line communication by answering and directing calls on a multi-line phone system.
§ Learned quickly different SOP’s (Standard Office Policies & Procedures) efficiently and effectively.
§ Gained experience working with sensitive, classified documents from personal information, social security numbers, etc.
Wyndham Ocean Ridge (8/12 – 3/14)
Marketing/HR Administrative Assistant
§ Assisted with the check-in and check-out process
§ Problem solved for guests to make their vacation the best it can be
§ Prepared reports for companywide distribution
§ Assisted HR representative with filing and reporting missed clock ins and days off requests
§ Managed a staff of 20 employees
Palmetto Pet Waste (9/07-6/14)
Executive Assistant/HR
§ Managed accounts payable and receivable using QuickBooks
§ Created and maintained company website.
§ Drove all marketing efforts, encompassing telemarketing, traditional advertising, and digital advertising.
§ Processed all paperwork involved in hiring/firing associates, scheduling, days off requests. WorkExcel.Com (7/10 - 9/11)
Communication Specialist
§ Marketed through strategic planning and dissemination of information.
§ Handled clients’ day to day correspondence with customers.
§ Maintained & edited workexcel.com website
§ Increased web presence to page 1 of Google with use of internet marketing and backlinks. President Fireside Lakes Board of Directors (7/03 - 10/08)
§ Served in the offices of President, Secretary, and Treasurer
§ Worked to maintain neighborhood standards through a re-write & enforcement of covenants & restrictions
§ Proceeded over annual meetings.
§ Made budget recommendations to help neighborhood stay fiscally sound. Prudential Real Estate/Keller Williams (4/01 – 9/07) Real Estate Agent
§ Created ad copy to entice buyers to purchase properties
§ Advised clients on market trends and assisted them in finding the perfect home to fit their needs
§ Performed timely in-depth market analysis to assist home sellers to receive top dollar for their homes
§ Negotiated transactions from contract to close through the orchestration of a series of events in a time sensitive environment
BACHELOR’S DEGREE: Communication Arts - Gannon University, Erie, PA Master of Public Administration - Clemson University, Clemson, SC COMMUNITY INVOLVEMENT:
Girl Scouts
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