Care Manager Primary/business and IT skillset
Resume:
Andrew Vega
Brooklyn, NY *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Chronic Care Manager
Kings County House Calls-Brooklyn, NY
June 2025 to Present
• Developed and managed individualized care plans for patients with chronic conditions, aligned with their health goals and needs.
• Conducted regular assessments, screenings, and follow-up calls to monitor health status and support continuity of care.
• Educated patients and families on disease management, medication adherence, and lifestyle modifications.
• Coordinated care with primary care providers, specialists, and interdisciplinary teams to ensure seamless communication.
• Managed medication schedules, addressed side effects, and supported adherence through consistent patient engagement.
• Connected patients with essential community resources, including transportation, social services, and support programs.
• Promoted preventive care practices to reduce hospital readmissions and improve long-term wellness outcomes.
• Documented all interactions and updates in electronic health records (EHR) accurately and in compliance with regulations.
• Advocated for patient needs within the healthcare system, ensuring holistic and patient-centered care.
• Participated in case conferences and care team meetings to assess progress and refine care strategies. Key Skills:
Care Planning • Chronic Disease Management • Patient Advocacy • Medication Reconciliation • Health Education
Interdisciplinary Coordination • Remote Monitoring • EHR Documentation • Empathetic Communication
• Time Management
Student
MyComputerCareer-Remote
March 2025 to Present
Systems: Windows 7/8/10, Network, Physical & Logical Security, Network Standards & Protocols, Linux Hardware: Disassemble & Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards & Processors
Software: Microsoft Firewalls, identify types of Malware, Classless IP Addressing
• LAN WAN
• Virtualization
• Installation
• Configuration
• Adaptability
• Active Directory
• Delegation
• Documentation
• Troubleshooting
• Safety & Security
• Networking
• Team management
• Firewalls & Antivirus
• Technical Support
• Routers & Switches
• IP Addressing Scheme
• VIOP
• DNS
• DHCP
• Disaster recovery
SPECIALIZED TRAINING
• Install and implement wireless networks, and various topologies
• Setup and configure computer hardware, software, systems, networks, printers and scanners
• Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues
• Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications Procurement Technician
Department of Veteran Affairs-Frederick, MD
January 2024 to Present
Duties and Responsibilities:
Assist in reviewing and processing purchase requests to ensure compliance with federal regulations and internal procurement policies.
Support market research efforts to identify vendors and evaluate cost-effective sourcing options. Participate in procurement lifecycle stages including solicitation, evaluation, and contract award under supervision.
Maintain and update procurement records and databases to support audits and reporting. Collaborate with suppliers to help resolve issues related to delivery, product quality, or invoicing. Contribute to the development and implementation of procurement strategies to improve cost efficiency and performance.
Provide administrative and technical support to staff regarding procurement procedures and documentation requirements.
Help monitor contract execution and assess vendor performance to ensure contractual obligations are fulfilled.
Facilitate communication between suppliers and project teams to support timely procurement of goods and services.
Assist in the implementation and use of procurement systems and digital tools to streamline purchasing processes.
Skills Gained & Applied:
Federal Acquisition Regulations (FAR) • Procurement Strategy • Market Research • Contract Administration • Vendor Management
Procurement Software • Compliance Review • Recordkeeping • Communication & Team Support • Problem Solving
Founder and CEO
Persona
June 2022 to Present
Hours per week: 20
Duties, Accomplishments and Related Skills:
• Conceptualized and designed innovative application features to meet market needs and enhance user experience.
• Led the development team in the application's coding, testing, and deployment, ensuring project milestones were met on time.
• Managed company operations, including strategic planning, budgeting, and financial forecasting to drive business growth.
• Negotiated and secured partnerships with key stakeholders, suppliers, and third-party vendors to enhance the application's capabilities and market reach.
• Oversaw the implementation of marketing strategies to increase application visibility and user engagement, resulting in a significant growth in downloads and active users.
• Directed the customer support team to ensure user feedback was promptly addressed, leading to a high customer satisfaction rate.
• Continuously analyzed competitive market trends to identify opportunities for innovation and improvement.
• Represented the company at industry conferences and events, showcasing the application and fostering relationships with potential investors and collaborators. Executive Assistant
Mericle Commercial-Wilkes-Barre, PA
February 2022 to October 2022
Managed the executive’s calendar, scheduled meetings, coordinated appointments, and arranged travel to optimize time management.
Served as the first point of contact for calls, emails, and in-person interactions—screened inquiries, prioritized messages, and handled correspondence with professionalism. Drafted, edited, and prepared executive-level communications, presentations, and documents to support strategic goals.
Conducted research and compiled data for executive reports, presentations, and board-level documentation.
Attended meetings to record accurate minutes and action items, ensuring timely follow-up and clarity on deliverables.
Maintained office systems and digital records, ensuring efficient information retrieval and organized filing systems.
Coordinated logistics for events, conferences, and meetings—including venue booking, catering, and guest communications.
Implemented administrative procedures and systems to improve daily office workflows and operational effectiveness.
Handled confidential and sensitive information with discretion, maintaining strict compliance with data privacy standards.
Monitored and managed executive expenses, travel budgets, and office supply inventories for cost control.
Welcomed visitors and represented the executive office with professionalism and courtesy. Participated in special projects assigned by leadership, delivering quality results within established deadlines.
Key Skills:
Calendar & Travel Management • Executive Communication • Meeting Coordination • Data Analysis • Confidentiality
Office Administration • Expense Reporting • Workflow Optimization • Event Planning • Stakeholder Engagement
Lab Technician
Sanofi Pasteur-Swiftwater, PA
December 2021 to March 2022
Maintained accurate documentation of all tests conducted, ensuring full compliance with lab protocols and standards.
Performed testing and quality control using approved laboratory techniques, instruments, and procedures.
Monitored lab processes to ensure compliance with quality control standards and testing accuracy. Inspected and calibrated laboratory equipment regularly to maintain optimal functionality and test reliability.
Collaborated cross-functionally with other departments to support seamless laboratory operations and data flow.
Recorded, interpreted, and analyzed experimental results, generating detailed reports for internal and external use.
Troubleshot equipment malfunctions and resolved process-related issues to prevent delays and maintain productivity.
Key Skills:
Lab Testing • Quality Control • Equipment Maintenance • Data Analysis • Documentation • Troubleshooting
Team Collaboration • Process Improvement • Report Generation • Laboratory Compliance Territory Manager/ Fundraiser
PGA Hope-Henryville, PA
March 2021 to December 2021
Contacted clients via phone and email to arrange meetings and coordinate upcoming fundraising events. Addressed client inquiries and resolved concerns professionally, ensuring positive engagement and ongoing support.
Organized and managed multiple fundraising events, overseeing logistics and ensuring successful execution.
Delivered public presentations to large crowds, effectively promoting causes and engaging audiences. Personally raised over $100,000 for charitable organizations through persistent outreach, event coordination, and donor engagement.
Key Skills:
Client Communication • Event Planning • Public Speaking • Fundraising Strategy • Donor Engagement Relationship Building • Problem Resolution • Outreach Coordination • Goal Achievement • Presentation Skills
Executive Assistant
Anderson Kelly and associates-Budd Lake, NJ
March 2019 to March 2021
Scheduled appointments and maintained executive calendars to prevent conflicts and ensure timely attendance at meetings.
Prioritized and managed incoming communications, flagged high-priority emails, and ensured prompt responses.
Drafted, edited, and proofread business documents, reports, and presentations with high attention to detail.
Organized meetings by preparing agendas, recording minutes, and tracking follow-ups to ensure clear outcomes.
Coordinated travel arrangements, including flights, lodging, and itineraries, while optimizing for cost and efficiency.
Processed expense reports and reimbursement requests in compliance with internal policies and procedures.
Served as the primary point of contact for internal and external inquiries, maintaining a professional and courteous tone.
Supported project management efforts by tracking tasks, deadlines, and coordinating across departments.
Maintained confidentiality and exercised discretion with sensitive data and executive-level communications.
Key Skills:
Calendar Management • Email & Communication Handling • Travel Coordination • Meeting Support Project Coordination • Document Preparation • Confidentiality • Expense Reporting • Time Management Range Safety Officer
Sunset Hills Shooting Range-Henryville, PA
August 2018 to October 2019
Led daily safety briefings and enforced strict adherence to range rules and firearms protocols to reduce risk and ensure user safety.
Conducted pre-operation inspections of firearms and equipment to ensure compliance with safety and operational standards.
Supervised all shooting activities, intervening in real-time to correct unsafe behaviors and address violations.
Delivered immediate first aid in emergency situations, stabilizing conditions until emergency personnel arrived.
Collaborated with law enforcement and regulatory bodies to ensure full compliance with state and federal firearms laws.
Provided training and guidance on firearm safety, proper shooting techniques, and equipment maintenance to users.
Maintained detailed records of range usage, incidents, and maintenance for internal tracking and regulatory audits.
Monitored and managed noise levels to align with local ordinances and minimize community disruption. Continuously assessed hazards and updated safety procedures to align with industry best practices. Facilitated and led educational sessions to enhance user proficiency and safety awareness. Spearheaded operational improvements that increased weekly ammunition sales from $10,000 to
$30,000.
Managed and supported a team of 17 employees, aligning daily operations with organizational goals. Streamlined guest services, training, and range operations to maximize customer satisfaction and safety outcomes.
Key Skills:
Firearm Safety • OSHA Compliance • Incident Response • Team Supervision • Customer Service Operational Management • Sales Growth • Public Safety Education • Recordkeeping • Conflict Resolution Federal & State Firearm Regulations • First Aid & Emergency Response • Risk Mitigation • Training & Instruction
Education
Vocational training in Information Technology
Mycomputercareer-Remote
March 2025 to Present
- in process of completing during of this course and will be testing to certify in : Comptia
-core 1/2
-network +
-security +
Associate's degree
Mount Saint Mary College
Skills
• Personal assistant experience
• Negotiation
• Branding
• Team Management
• Fundraising
• Data analysis skills
• Expense management
• Data management
• Process Improvement
• Filing
• Quality control
• Marketing
• Presentation skills
• Product Development
• Maintenance
• Laboratory procedures
• Management
• Project management
• First aid
• Customer service
• Market analysis
• Procurement management
• Language Spoken Written Read Spanish Intermediate Novice Intermediate Affiliations: USCCA
• Databases
• Sales
• Travel planning
• UX
• CRM Software
• Guest services
• Business Development
• Research
• Laboratory experience
• Technical support
• Customer support
• Market research
• Business Analysis
• Proofreading
• Event planning
• Organizational skills
• Budgeting
• Security
• Strategic planning
• Procurement
• Forecasting
Links
http://LinkedIn.com/vegajandrew
Military Service
Branch: United States Army
Service Country: United States
Rank: Corporal
September 2008 to January 2015
:
Conducted reconnaissance missions and gathered critical intelligence to support tactical and strategic military operations.
Led and participated in mounted and dismounted patrols in combat zones, identifying enemy positions, terrain features, and security threats.
Delivered detailed briefings on enemy movement, terrain analysis, and mission objectives to leadership and squad members.
Enforced strict adherence to safety protocols and rules of engagement, ensuring the security and readiness of the team under high-stress conditions. Conducted pre-mission inspections of weapons, vehicles, and communication systems to ensure combat effectiveness and mission readiness.
Supervised live-fire training exercises, enforcing range safety standards and correcting unsafe behaviors in real time.
Administered emergency first aid in high-risk environments, stabilizing injured personnel until medevac or medical support arrived.
Trained fellow soldiers in small arms tactics, land navigation, convoy security, and combat readiness procedures.
Maintained detailed records of mission reports, equipment usage, and incident documentation for operational accountability.
Collaborated with joint and allied forces, local law enforcement, and command elements to ensure coordinated operational success.
Identified and mitigated battlefield hazards, continuously adapting safety protocols to evolving combat environments.
Led small-unit teams and mentored junior soldiers to achieve mission goals, demonstrating leadership under pressure.
Applied deep knowledge of military regulations, tactical communications, and weapons systems to maintain unit performance and security.
Key Skills:
Reconnaissance & Surveillance • Tactical Operations • Firearms Safety • Team Leadership • First Aid/ Combat Lifesaver
Intelligence Gathering • Vehicle & Equipment Inspections • Safety Protocol Enforcement • Field Training
& Instruction
Combat Operations • Risk Assessment • Mission Planning • Small Unit Tactics • Communication Systems
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