Vivian Hardy
Fort Myers, FL *****
*****************@*****.***
Authorized to work in the US for any employer
Motivated
Quick learner
Reliable
Team Player
Efficient
Caring
Takes pride in my job
Work Experience
Front Desk Supervisor
Neurology and Spine Center - Bonita Springs, FL
August 2022 to Present
All front desk. Filling prescription for Workmans Comp. and patiets. Check in, check out, scheduling, phones, scanning, collecting correct and needed documents and placing them where needed, filing, ordering and stocking supplies, referrals, greeting patients, checking insurances, handing out and collecting paperwork needed, reaching out to other doctors’ offices for needed documentations and scans, working with pharmacies when needed, giving results and help to patients, speaking with reps, scheduling meetings, rooming patients, copying, working closely with doctors, medical assistants, and interns.
Verification Specialist
Global HR Research - Fort Myers, FL
December 2020 to September 2022
Verifying background checks, education, work history, and criminal background, verifying drug test and labs, answering phone calls, and making phone calls to clients when needed, inputting correct results, and filing information.
Front End Manager
Florida Gulf Coast ENT - Naples, FL
September 2018 to October 2020
All front desk. Filling Check in, check out, greeting patients, training new employees, scheduling, phones, scanning, copying, ordering and stocking supplies, collecting correct and needed documents and placing them where needed, filing, referrals, checking insurances, handing out and collecting paperwork needed, reaching out to other doctors’ offices for needed documentations and scans, working with pharmacies when needed, giving results and help to patients, speaking with reps, scheduling meetings, rooming patients, working closely with doctors, medical assistants, and interns.
Certified Pharmacy Technician
Walgreens - Bonita Springs, FL
April 2015 to August 2018
Front check out, drive through, phones, filling prescriptions, stocking, writing orders, filing, training new employees, and organizing monthly meetings.
Education
GED
Estero High School - Estero, FL
August 2001 to May 2005
Skills
Customer service
Pharmacy (all)
Computer skills
Medical receptionist
Office experience
Medical scheduling
Medical records
Multi-line phone systems
Computer literacy
Organizational skills
Time management
Insurance verification
Medical billing
Order entry
Medical office management
Certifications / Licenses
Certified Pharmacy Technician (CPhT)
December 2016 to December 2023