La Tanya Marshall
Billing and A/R - A/P Accounting
Indianapolis, IN 46221
*********@*****.***
Results-driven Independent Billing Specialist experience in Medical and Nonmedical billing practices with strong attention to detail and desire to help transform business operations. Dedicated to quickly increasing profitability and reducing expenditures through general ledger entries and account reconciliations. Expert in processing payments to minimize outstanding debt, excess fees and interest. Knowledgeable in verifying information within accounting ledger against vendor information to maintain payment accuracy.
Authorized to work in the US for any employer
Work Experience
Account Receivable Specialist
Inspire Automation-Indianapolis, IN
March 2024 to Present
Maintain A/R Accounts in Epicore/ Excel Spreadsheet Send out Monthly Statements to Customers
Create PDF's and send out Invoices to Customers for payment. Update Change Modify Invoices as needed
Make Collection Calls to Clients for Past Due Balances Post Payments Write Offs and handle Adjustments as needed. Work directly with VP of Finance .
Billing by Units-create Credit Memo's
Daily interaction with customers through Phone and Email Accounts Payable Specialist
Salvation Army Headquaters-Indianapolis, IN
August 2023 to March 2024
Post Incoming receipts to Shelby Applications.
Pay all Utility and Maintenance Request
Pay all Vendors for Completion of Work
Journal Entries
Print Checks weekly and update Banking Statements monthly Accounts Payable Clerk( Short-Term)
Van Rooy Properties-Indianapolis, IN
June 2023 to August 2023
Sort and alphabetized invoices. Enter charges from invoices into RealPage Software. Run reports, 3 way matching of receipts. Sort mail and code. Research missing payments from Vendors. Accounting Clerk
Bloomerang Solutions-Indianapolis, IN
February 2023 to June 2023
My position was to setup new vendor accounts into database. Sent out tax exempt forms to clients. Answer and process initial request coming in thru emails. Update cancel and modify client accounts as needed. Worked with Formstack, Congo,Slack,Admin to name a few. Accounting Assistant (Contract)
Robert Half - Heartland Dental-Indianapolis, IN
April 2022 to December 2022
Remote-- Enter EOB Payments Electronically from Banks into Dentrix Software. Update and maintain Spreadsheet and Ledger. Update each dental Office with daily payments . Search insurance companies website online and or through phone call in order to retrieve claim information. Ie claims investigation. Reconciliations of aged accounts..File Manager.
Accounting Assistant II
Collegiate Housing Services-Indianapolis, IN
September 2021 to April 2022
1. Accounts Payables and Receivables. Monitor email for E-bills sent. Scan documents into AvidXchange for payments. Download, print, or pay bills online or by Check in mail or UPS. Input Students Rental Amounts and update portal with changes (ie) work orders, repairs and damages. Pay all Rents to Property Managers--process recurring charges, Move-ins and Move-outs send out Repair letters and damage deposits. Coordinate lease agreements and E premiums Insurance. Pull task daily from Outlook and process in a timely manner. Familiar with Rent Manager, AvidXchange UPS Portal Accounting Clerk II (contract)
ICE MILLER LLP C/O Robert Half-Indianapolis, IN
April 2021 to August 2021
Hybrid 1/2 Remote 1/2 Office setting. Maintain and Update spreadsheet,attached pdfs to send invoices to Clients for Reimbursement electronically or email. Proofread and Audit invoices for quality. Assist Attorneys with ledgers,payments,and invoices.
Accounting clerk/Eligibility Specialist
American Specialty Health-Carmel, IN
March 2020 to February 2021
Enter data in billing system for reimbursement of services. Answer incoming calls from clients and assist customers with inquiries regarding their accounts. Navigate clients through Provider Portal. Investigate denied and zero pay claims. Correct and resubmit claims in a timely manner. Cash Poster
Franciscan Physician Network-Greenwood, IN
February 2016 to February 2019
Accounts Receivables--Enter cash and check payments received electronically from Banks to patients accounts via Pace software. Investigate denied and zero pay claims. Correct and resubmit claims electronically. Train in New employees. Oversee and monitor document imaging personnel with mail distribution. Copying,faxing and scanning docs into computer systems. Apply credit/debits to accounts. Work aging reports.
Eligibility Specialist
Xerox (contract)-Indianapolis, IN
April 2014 to April 2016
Answer incoming calls within a high volume call center settings. Advise clients with their Healthcare, Snap and Cash eligibility. Process applications and determine whether they are approved. Make changes as needed to Clients case. Recertification and Appeals processing Education
2 in Business Administration
Ivy Tech Community College - Indianapolis, IN
September 2011 to June 2013
Associate's degree in Billing Revenue
Herzing University - Minneapolis, MN
January 2002 to June 2004
Skills
• Excellent verbal and communications skills.
• Strong investigative, analysis and judgment skills
• Ability to work efficiently within a time to meet deadlines.
• Pleasant and professional phone demeanor.
• Ability to multitask and detailed oriented.
• Data Entry Certified (10,000 kph) experience in Learning Management Systems.
• Fluent in Microsoft Word/Excel programs Microsoft Outlook. Able to work with dual monitors
• Experienced with EMR (Electronic Medical Records), Scheduling patients' appointments, Data Mining, Credentials and Accounts Receivables.
• Knowledge of ICD-10 & CPT Codes, Denial codes, Insurance verification and transcription processes.
• Charge entry, Payment posting, scanning and processing insurance claims HCFA /CMS 1500, UB92 Competent in Pre-Authorizations and Precertification's submission.
• Familiar with EPIC (4 years)
• PACE (2 years)
• CERNER (3 years)
• IDX (4 years)
• ISIS (2 years)
• CAREWEB (1 year)
• CMS (10+ years)
• HYBRID COMPUTER TRAINING (1 year)
• RECEIVABLES EGDE ONBASE (2 years)
• Coupa (5 years)
• Ariba (1 year)
• ICD-9 (10+ years)
• Medical Billing (10+ years)
• Databases (10+ years)
• Medical Coding (4 years)
• Medical Terminology (10+ years)
• ICD Coding (10+ years)
• Hospital Experience (3 years)
• Clerical Experience (10+ years)
• Accounting (7 years)
• Anatomy Knowledge (10+ years)
• Accounting software (4 years)
• SharePoint (4 years)
• Accounts payable (10+ years)
• General ledger accounting
• Bookkeeping (3 years)
• Microsoft Excel (10+ years)
• QuickBooks (1 year)
• Auditing (2 years)
• Account Reconciliation (5 years)
• IDS (3 years)
• 10 key calculator (10+ years)
• Typing (10+ years)
• Microsoft Office (10+ years)
• Customer service (10+ years)
• Data entry (10+ years)
• Communication skills (10+ years)
• Computer skills
• Medical Office Experience (10+ years)
• Bank Reconciliation (3 years)
• Sage
• Oracle
• Adobe Acrobat (10+ years)
• GAAP (5 years)
• SAP (5 years)
• PeopleSoft (3 years)
• Budgeting
• Sales
• Medical records
• Medical coding (10+ years)
• EMR systems
• Medical office experience
• Medical terminology
• Medical billing (10+ years)
• ICD-9 (10+ years)
• ICD-10
• Epic (5 years)
• ICD coding
• Accounts receivable
• Typing (10+ years)
• Documentation review
• Clerical experience
• Anatomy knowledge
• Accounts payable
• Order entry (10+ years)
• Bank reconciliation (5 years)
• Customer service (10+ years)
• Accounting (10+ years)
• General ledger accounting (10+ years)
• General ledger reconciliation (5 years)
• Balance sheet reconciliation (3 years)
• Account reconciliation (10+ years)
• Sage (5 years)
• Data management (10+ years)
• Data mining (1 year)
• SharePoint
• ERP systems (5 years)
Certifications and Licenses
Data Entry Certification
Present
Certified Billing and Coding Specialist
Present
Medical Coding Certification
June 2004 to Present
Certified Professional Coder
Medical Billing Certification
June 2002 to Present
Assessments
Principles of accounting — Proficient
July 2022
Preparing financial records according to federal policies Full results: Proficient
Customer service — Proficient
December 2022
Identifying and resolving common customer issues
Full results: Proficient
Managing accounts in QuickBooks — Proficient
March 2024
Using QuickBooks software to manage business financials Full results: Proficient
Front desk agent (hotel) — Proficient
March 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Bookkeeping — Proficient
April 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Customer focus & orientation — Proficient
March 2024
Responding to customer situations with sensitivity Full results: Proficient
Proofreading — Proficient
November 2022
Finding and correcting errors in written texts
Full results: Proficient
Protecting patient privacy — Proficient
August 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Data entry: Attention to detail — Proficient
November 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Medical billing — Proficient
August 2023
Understanding the procedures and forms used for medical billing Full results: Proficient
Food service: Customer situations — Proficient
March 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
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