Customer Service Call Center
Resume:
Jennifer J. Lee
Everett, WA ***04
*********@*****.***
Sales and Customer Service Resume
I have had 20+ years customer service experience. I have had over 10 yrs. Customer service training by various employers and my own retail businesses. I have 20+ year’s sales experience and many years training Work Experience
R.P.M.-customer service and warm transfer (helping customers with their accounts and transferring them to an available representative). M.D.A and Breast cancer call center (2006-2008)-helping (sales and customer service) to convince people to donate to these causes and that it would benefit them in the long run.
Self-employed Beauty consultant-(1999-2008) Avon Sales representative and beauty advisor(training) and manager(unit Leader), Mary Kay Sales representative-including sales, customer service, open houses and recruiting. Volunteer Administrator and Office staff at New Beginnings church (2005-2009) Duties included: office worker-filing and answering phones helping on the computer and helping with administrators appts. Administrative assistant and personal assistant to some pastoral staff; administrator in charge of non-profit fundraising and helping with the community projects the church was involved in. Qualifications
20 yrs customer service experience and 15 yrs communication skills with people
(networking, recruiting, training and presentations). Business computer skills 55 wpm typing, 10 key exp. Word, excel and internet training.
20 yrs sales experience. Telemarketing, retail sales and cold-calling. I have awards for being the top in my field.
Education
BCTI-2003-2004
Business computer training-in typing 10 key, Word Access and Excel. Mary Kay-sales training, customer service training, managerial training (recruiting and leading a team).
Avon-sales training, customer service training, beauty advisor, managerial training My work references
Maureen 425-***-**** -Grow with Us Daycare
Stephanie Rents-Assistant Manager-Avon-425-***-**** Stacy Flynn Kapikasupervisor Greenwood Rehab 425-***-**** Personal References
Judith Harrison 425-***-****
Dennis and Connie Mumm-Leaders in Awana at NBC and (Dennis) pastoral staff-360-***-****
Contact this candidate