Customer Service Data Entry

BRENDA WIGGINS

Memphis, TN

901-***-**** (C)

**************@*****.***

SKILL SUMMARY

• Customer service

• Commercial truck driving – various vehicle types

• Mechanical aptitude – small engine repair

• Painting/Plumbing skills

• Retail sales experience

• General business aptitude

• Transportation management experience

• Heating and air maintenance and boilers

• Inventory control

• Cash register operation/money handling

• Computer skills/data entry

• Machine tool Technology

EDUCATION & CERTIFICATIONS

• 2018- TN College of Applied Technology- Machine Tool Technology

• 2002-Trezevant Vocational-ASE Certified with Air Conditioning and Heating

• 2000 -Tennessee Technology-Class A CDL with NPT endorsements

• 1985 -Shelby State University - Associate of Business in Business Administration endorsements

WORK HISTORY

Shop Maintenance & Parts Runner

Standard Construction Company Inc, Memphis, TN, 4/23- Present

• maintains the cleanliness of the work area as well as public areas by sweeping the shop floor, disposing of used boxes and trash, and returning unused parts to the parts room.

• Sweep Shop Floor maintaining a clean work area for Mechanics.

• Pressure Wash Heavy Equipment

• Pickup recycles from main office.

• Drive to and from local parts houses picking up various vehicle parts to deliver to the technicians.

• Assist technicians when needed.

Warehouse Associate

Varsity Spirit- Memphis, TN 04/22- 4/23

• processing, packaging, shipping and receiving orders accurately,

• picking and filling orders,

• counting and stocking merchandise,

• loading trucks, organizing stock and maintaining accurate inventory,

• identifying damaged, lost, or missing merchandise,

• delivering material to remote sites as needed, and other duties as assigned

• Maintaining a safe and clean work environment by keeping shelves, pallet area, and workstations neat

• Maintaining clean shipping supply area

• Complying with procedures, rules, and regulations

● Safe operation of all warehouse equipment such as forklifts, pallets, ladders, etc. Childcare Services/Owner

Brenda’s Childcare Center- Memphis, TN 11/2019- 04/2022

• Direct and execute daily operations and activities of in-home daycare center to provide age- appropriate instruction and care for children

• Confer with parents regarding facility activities, policies, and enrollment procedures

• Recommend methods of modifying inappropriate behavior and encouraging learning experiences

• Review and approved menu plans and food purchases

• Provides physical care for children

Street Sweeper Operator/ General Construction Laborer Arkansas Highway Department – West Memphis 10/2010 – 10/2019

• heavy equipment operation; highway maintenance & repair; highway construction; vehicle repair &

• maintenance; and building repair

• routine customer service and repair & maintenance

• Maintain control of grass and weeds by mowing using large tractors and gang mowers frequently.

• Perform landscape maintenance and tree cutting on the highway rights-of-way and at facilities using industrial weed-eaters, brush hooks, chainsaws, pole saws, limb saws and other small power equipment frequently.

• Operate single-axle dump trucks hauling highway construction or maintenance materials frequently.

• Use power equipment as well as small hand tools (such as shovels and rakes) frequently to make repairs to highways.

• Load, unload, and stack bags of salt, sand, cement, chemicals, etc. frequently.

• Pick up litter (including large tires, dead animals, garbage, etc.) frequently.

• Flag traffic frequently.

• Assist crewmembers in setting up, moving and taking down signs and cones for work zones.

• Respond to emergencies 24 hours a day, seven days a week (such as natural disasters, severe weather, traffic accidents, etc.) occasionally.

• Work during ice and snow removal operations occasionally Customer Service & Small Engine Mechanic/ Customer Service Representative Sears – Memphis, TN 3/2002 – 9/2010

• Customer service; retail sales; cashier; and small engine repair & maintenance

• Develops analyzes and evaluates information involving the research of records and the nature of the inquiry

• Receive, record, sort, batch, associate, control, stage, collect, mail, extract, and distribute incoming/outgoing work

• Maintain, update, and purge suspense/closed files; examine and perfect documents

• Determine header data and number returns/documents; maintain supplies and prepares requisitions Perform a variety of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records, ordering research, acknowledging correspondence

• Maintain, update, and purge suspense/ close files References available upon request

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