Account Manager Business Development

KEN MARBERT

*** ******* *** *******, ** *****

Phone: W: 470-***-****

**********@*****.***

Education

Appalachian State University - B.S. Business Administration

Experience

HMI Solutions, Inc., Duluth, GA

Regional Sales Manager - 10/2023-4/2025

New business development role for China based manufacturer of custom molded rubber and plastic parts, user interfaces (silicone keypads, membrane switches, touch panels), subassemblies and glass.

Tasked with covering US/Canada and establishing partnerships with factories/representatives/key customers.

Developed new marketing materials, internal documentation and web content for company rollout.

Focus on automotive, medical, industrial, and consumer (brown/white goods) manufacturers.

Abatek (Americas) Inc., Duluth, GA

Key Account Manager - 4/2016-9/2023

Outside sales role with extensive travel, covering US/Canada, maintaining and developing existing accounts and identifying new opportunities for compression, injection and extruded rubber and plastic parts, including gaskets, seals, housings, keypads, bellows, diaphragms, bumpers, grommets, and secondary processes/coatings.

Collaborated with European (Switzerland) sales/R&D and Asian (Thailand, China, Taiwan, Korea) based factories/engineering, developing tooling and parts for prototyping and mass production.

Reviewed technical drawings, working with engineering teams to provide feasibility and design feedback, following the development process from prototype phase to final production.

Prepared final quotations, negotiated terms and proposals on tooling, part pricing, logistics and lead times.

Worked with multiple factories overseas through quotation/design phase, evaluating capabilities of each to determine manufacturing location.

Focus on automotive, medical, industrial, and consumer (brown/white goods) manufacturers.

Managed accounts totaling $12M in yearly revenue.

New business generation based on 2019 - $3M, 2020 -$775K, 2021 - $1.6M, 2022 - $2.9M.

Norfolk Wire & Electronics, Greenville, SC

Sales Account Manager - 03/2014-04/2016

Working for wholesale distributor, sourced among 11 branches and sold security, telecom, network and audio-video (AV) related products, supplies and tools to regional integrators and installers.

Prepared quotes based on budget and technical requirements, provided technical consultation as needed.

Maintained retail space open to individual users.

Fukoku America, Inc., Laurens, SC

Production Supervisor - 10/2011-8/2013

Managed injection/transfer molding department at automotive Tier 2 manufacturing facility.

Oversaw operation of 15 injection presses, utilizing EPDM, NBR, and SBR rubber for diaphragm manufacture, inspection cells, and preparation for final shipment.

Responsible for the management of 27 direct reports, conducting daily shift meetings to relay quality and process issues, delivery status, and safety concerns.

Developed monthly production plan based upon order forecasts, making continual adjustments to maximize the efficient usage of labor and capital equipment.

Scheduled raw material compounding, coordinating with mixing dept. to fulfill needs based on production.

Worked with QA/QC to identify, correct potential and ongoing issues and establish corrective actions.

Kindai University Junior/Senior High School Higashi-Hiroshima, Hiroshima Prefecture, Japan

English Instructor - 3/2004-4/2010

Wright Language School, Tsuyama, Okayama Prefecture, Japan

English Instructor - 9/1999-9/2003

Northeast YuCai School, Shenyang, Liaoning Province, China

English Instructor - 8/1998-7/1999

Additional

CSP, Certified Sales Professional, 2016

Japanese Language Proficiency Test Level 3 December 2005

John A. Walker College of Business Scholarship Recipient

Microsoft Dynamics NAV (Navision)

Epicor Prophet 21

MS Office Suite

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