System Administrator Application Support
Resume:
Ananth Nag Srinivas
Ponnamanda
Deputy. Manager-IT
*****************@*****.***
Hyderabad https://www.linkedin.com/in/ananthnagsriniv asponnamanda/
SUMMARY Intelligent Deputy.IT Manager with 14 year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem solver skilled in developing proposals, integrating technologies and managing projects.
SKILLS Infrastructure, Datacenters and application support Virtualization Technologies
Windows 2003, 2008 R2, 2012 R2, 2016 & 2019 Enterprise Servers and Small Business Active Directory, ADCS, DFS, DNS, DHCP and Group Policies of 2019, 2016, 2012 R2,
2008 R2 and 2003 Servers
Microsoft Hyper,VSphere from VMWare and Nutanix Azure, AWS,GCP
M365
Backup Solutions(Veeam, Backup Exe)
Endpoint Management (Intune,Security (On premises & Cloud, Patches, WSUS)
Monitoring Tools (Zabbix, Opmanager,Solarwind,PRTG, Kiwis syslogs and Nagios) MSSQL, MYSQL
Webservers IIS,Apache, Tomct Problem solving abilities
Security, SOC- Vulnerability and PT
Patch management
Budget – Capex and Opex
Networking
EXPERIENCE
Deputy.Manager-IT
Orient Cement Ltd.-CK Birla Group Aug 2023 Present
Provided technical support to staff members on software and hardware related issues.
Deployed virtualization technologies such as VMware ESX, ESXi, vSphere or Hyper V for server consolidation projects.
Managed storage area networks by configuring Fiber Channel switches, zoning, LUN masking, replication.
Installed patches on servers according to the patch management policy of the organization.
Performed daily system monitoring, verifying the integrity and availability of all servers, systems, and key processes.
Managed user accounts for internal staff as well as external vendors and suppliers. Assisted in developing and maintaining IT systems, networks, and databases.
Identified potential areas for improvement in existing IT systems.
Created detailed documentation for new or updated IT systems and procedures.
Coordinated with third party vendors for maintenance tasks such as troubleshooting
Implemented security measures to protect data from unauthorized access or damage. Developed policies and procedures related to information technology management.
Monitored performance of computer systems and identified problems when they occur. Maintained backups of critical data according to established schedules and protocols.
Ensured proper installation of operating systems, applications, upgrades, patches.
Conducted regular audits of IT assets to ensure compliance with company standards. Provided training sessions for users on new technologies or updates on existing ones. Assisted in preparing annual budget estimates for the IT department.
Prepared reports on usage trends of computer resources by end users.
Worked closely with other departments to identify their needs and develop solutions accordingly.
Participated in meetings with stakeholders regarding upcoming projects or initiatives involving IT infrastructure.
Managed backup, user account and helpdesk systems.
Analyzed workflows and established priorities for daily operations.
Provided company users with tech support for IT problems and account maintenance.
Maintained knowledge of advances in information technology systems and applications. Controlled operational IT budget and expenditures within department parameters.
Sr. System Engineer-Migrations
Alithya Jun 2023 Dec 2023
Implementation, Configuration, maintenance and Support of Alithya Servers in all locations around 1000 Servers in VMWare and Hyper V (Included Windows Servers, Linux and application servers Support)
Migration of all on premises servers to Azure Backups and DR Configuration
Upgrades of all ESXI, Hyper V and VCenters
Roles & Responsible: Implementation, Migrations, configuration and maintenance of all VMWare and Hyper V
Migration of on premises to Azure
Migration of DC, Upgrades of ESXI, Vcenter, Windows etc Patch Management, Change Management.
Senior Infrastructure Specialist
Innova Solutions Pvt. Ltd Jan 2021 Aug 2023
Managed multiple projects related to server upgrades, software deployments, hardware installations and other IT initiatives.
Created detailed documentation regarding system configurations, architecture designs and processes for future reference.
Reviewed service requests from customers to determine appropriate action plans for resolution of problems or enhancement of services.
Monitored performance metrics such as CPU utilization, memory usage and disk I and O activity on all servers across the network environment.
Collaborated with project teams to ensure successful completion of projects through effective planning, scheduling and coordination activities.
Condenast Discovery,Planning,Recommedations and Implementation Project
Discovery, Planning, Recommendations for Implementation Windows Business Server2019
, 2016, 2012 & 2008 r2 Favors, Migration from On premises to Cloud(AWS), AD Migration, SAN Storages, Backup & Recovery, Servers Upgradation,End user computers for 10 Markets( France, Spain, Mexico, India, Japan, Taiwan, Russia and China
Virtualization Technologies: Discovery, Planning and recommendation for implementation of HYPER-V, VMWARE, Nutanix in 10 Markets
Cloud : AWS generating reports for Compute & Storages WeWork – Infrastruture
Global Support and Implementation Hypervisors and Hyper converged (VMWare, Hyper- V, Nutanix), Intune
Implementation, Configuration, maintenance and Support of Wework Servers in all locations around 1000 Servers in Nutanix (Included- Windows Servers,Linux and application servers Support)
Implementation, Configuration, maintenance and Support of Wework Servers in all locations around 1000 Servers in AWS/Azure (Included- Windows Servers,Linux and application servers Support)
patches, troubleshooting, AWS System Management, Splunk,Okta, Servicenow,Jira, networking troubleshooting.
Roles & Responsibles
Implementation, configuration and maintenance of Nutanix hardware and Prism central/Element
Installation, configuration and supporting of PRISM Element (PE).
Installation, configuration and supporting of Hardware section of PE.
Installation, configuration and supporting of Storage section of PE.
Creation of Storage Container, Volume Group.
Enabling, updating, removing features Compression (inline, offline), Deduplication (Cache, Capacity), Erasure Coding (EC), Global & Storage container level file system white-listing.
Working and troubleshooting of Health section of PE, generating NCC report, collecting logs for troubleshooting. Working and troubleshooting for Analysis section of PE. Introduction to Alert & Task section of PE.
Working on Image services & uploading ISO images to it.
Creating virtual machine. Installing Windows OS. Installing VirtIO.
Executing VM update option. Hot adding vDisk, vNIC, hot extending vDisk, hot removing vDisk, vNIC.
Executing live migration, installing Nutanix guest tool, Enabling Self Service Restore (SSR). Restoring files using SSR,Creating snapshot.
Working and troubleshooting of Data Protection, registering remote site, creating protection domain (PD) policy, adding entity to policy, defining schedule for PD. Migration & activation of PD.
Working and troubleshooting of CVM failures and node failures.
Execution of acli command line for powering on multiple VMs, shutting down multiple VMs, creating network (port group).
Execution of ncli command line for creating storage container, updating time zone for cluster.
Updating network configuration i.e. removing NICs from bridge, creating bridge, adding NICs to new bridge.
Network visualization, creating IPM for network.
Introduction of Prism Central (PC)and Registering Prism Element (PE) to PC.
Working and troubleshooting of Flow, creating categories, assigning categories to VMs, creating environment isolation flow policies, creating policy for securing app.
Creating reports & scheduling it in PC.
Working and troubleshooting of creation of what-if analysis in PC.
Working and troubleshooting of Hypervisor upgrade, Licensing cluster.
Working of Creating case on portal.nutanix.com.
ZScaler implement and configuration ALE Project:
Migration. Configuration and failover cluster of Hyper-V Servers
Migration Storage from one Volume to other Volume SISECAM Project:
Migration. Configuration and failover cluster of ESXI/VM Servers
Upgrade of ESXI, Backup to Veenam
Migration Storage from one Volume to other Volume
Implementation and configuration of Replication Servers.
Ensured smooth operation of IT networks by performing regular health checks on routers, switches and other network components.
Implemented improvements and restructuring for applications and processes to increase efficiency.
Provided in-person and remote IT support for all company-wide locations. Communicated with clients to understand system requirements.
Provided exemplary helpdesk service and support to assist customers.
Asst.IT Manager
Omnix International LLC, Dubai Jan 2015 Mar 2020
Installed and configured software applications to meet user requirements.
Developed and implemented IT policies, procedures, and standards to ensure compliance with organizational objectives.
Monitored system performance and troubleshoot any technical issues that arose.
Provided technical support and guidance to end-users regarding the use of hardware and software systems.
Created detailed documentation for all IT processes, procedures, and operations.
Resolved operational problems related to network infrastructure components such as servers.
Maintained inventory records of IT equipment and supplies.
Implemented security measures to protect data from unauthorized access or modifications.
Communicated relevance of organizational goals, policies and procedures to IT department staff.
Managed backup, user account and helpdesk systems.
Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
Servers : Installation & Maintaining Windows Business Server 2016, 2012 & 2008 r2 Favors, AD Migration, Backup & Recovery, Servers Upgradation,Certificate Servers, Azure Active Directory,
Virtualization Technologies: Installation & Maintenance HYPER-V, VMWARE, Nutanix- Knowledge
Cloud : Azure, AAD, Office365, AWS.
Server Roles : AD, AAD, ADCS, DFS,PS,GP,DNS,DHCP
Ticketing System : ServiceDesk, Servicenow
Identity tools : Azure AD
Mail Server : Exchange Server 2013 & 2016, GSuite,Exchange online Antivirus : Kaspersky, Symantec, Sophos
Database : SQL, MySQL
Active Directory, DNS, DHCP, HP Blade Servers, HP SAN Storage Devices, Symantec Backup, Exchange Server with proof point, HP Tape Drive and SharePoint 2013,2010, Barracuda Spam Filter, Kaspersky Administration, Sophos, Networking Trouble Shooting, Trouble Shooting, Imaging & Cloning, SQL Server 2012 & 2014, IIS 7, IIS 8, Skype for Business 2015, Lync 2013, Hardware problems and Network Problems troubleshooting .
Zabbix, Nagios, PRTG,SolarWind, HP Servers, SAN Storage, Firewalls ( Fortinet, Cyberoam, Sophos), Support Zoom, Skype,Slack and MDM
Cctv (HKVIsion) Installation and configuration in Dell SAN Storages around 400 Nos.
Client: ZADCO (ADNOC), WTC, Universal Hospital, NMC Hospital, National Hospital,JCSC, Banteen Resort, GHQ- Mahawi Site, DoT, Public Prosecution, SERCO
Backup : Backup Exec, Veeam
Linux OS : Centos, Ubuntu, Redhat & Fedora
Sr.Team Lead-IT
Ogilvy Pennywise Solutions Jun 2011 Dec 2014
Monitored performance of team members, providing feedback and coaching where necessary.
Coordinated with other departments to ensure that all project deadlines were met.
Provided technical support to team members when needed, troubleshooting issues and resolving conflicts.
Maintained up-to-date records of work progress, ensuring accuracy of data entry and reporting.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Implementation, configuration and Maintaining Windows Small Business Server 2012 Favors, Windows Small Business Server 2008 Favors, Windows Small Business Server 2003 Favors, Windows 2000 Professional, Windows XP professional, Windows Vista Business, Windows 7,Windows 8 SQL Server 2012, IIS 7, IIS 8,Visual Studio, Hardware problems and Network Problems troubleshooting, Maintaining of ESIX 5.0 Server, VMWare, HP Blade Servers, HP SAN Storage Devices, Dell Tape Loader with Symantec Backup, Exchange Server, SharePoint 2013,2010Repairing hardware, software, peripherals, Networks and Security. AD Migration & Recovery, AWS EC2 creation, Citrix VDI Support
Active Directory, DNS, DHCP, HP Blade Servers, HP SAN Storage Devices, Symantec Backup, Exchange Server with proof point, HP Tape Drive and Disk backup
Sr. System Administrator
Data Marshall Inc., Hyderabad Apr 2008 Jun 2011
Maintained and administered various system software including Windows Server, Exchange, SQL Server.
Monitored system performance on a daily basis and identified potential areas of improvement.
Provided technical support to end users for all hardware and software related issues.
Configured user accounts, permissions and access rights in accordance with company guidelines.
Implemented backup procedures to ensure data integrity and availability in case of emergency situations.
Collaborated with other team members to develop new system architectures to meet changing business requirements.
Diagnosed network problems using advanced troubleshooting techniques and tools.
Created detailed documentation of existing systems and processes for future reference. Assisted in developing disaster recovery plans for mission-critical applications.
Deployed virtualization technologies such as VMware ESX, ESXi, vSphere or Hyper-V for server consolidation projects.
Created configuration guides for deploying new desktops, laptops and mobile devices.
Supported, configured, maintained and upgraded customer networks and in-house servers.
Determined and alleviated hardware, software and network issues.
Jr. System Administrator
Apr 2006 Mar 2008
Maintaining Windows Small Business Server 2003, Enterprise Server 2003, Linux Fedora Core 5, Windows 2000 Professional and Windows XP professional clients etc., Outlook, Patches
Installed and configured new hardware, software and peripherals.
Troubleshot network issues and provided technical support to users.
CERTIFICATIONS
Microsoft Certified Professional
Microsoft Certified Professional
Microsoft Specialist-Implementing Azure Infrastructure Solutions
Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI)
AWS-Solution Architect- Associate
Sophos Certified Engineer ( UTM, Endpoint )
EDUCATION
Information Technology
Madras University Oct 2001 Apr 2003
Computer Application
Kakatiya University Apr 1998 Oct 2001
LANGUAGES English
Hindi
Telugu
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