M A Order Fulfillment
Resume:
MARY MALDONADO
I am a bilingual, fast learner who doesn’t take no for an answer. I always strive to give my best in everything I do. I’m not just looking for a job; I’m seeking a place to establish myself and build my career. I’m a highly motivated and inspired individual who works well with others.
2011 Maple Ave
Waco Tx 76707
maryemaldonado96@icloud... com
Education
Harmony Science Academy Waco
McLennan Community College
Work Experience
Cheddars Scratch Kitchen — Host / Server / Bartender 08/2009 — 05/2015
08/2018 — Present
08/2014 — 03/2020, Waco Tx
Mastered
the art of guest relations by
proactively addressing
needs and resolving concerns, leading to enhanced customer satisfaction. Demonstrated
proficiency
in handling cash and credit transactions, ensuring accuracy and efficiency in all financial dealings.
Excelled
in maintaining cleanliness and orderliness in a fast-paced environment, adhering to the highest standards of hygiene and safety. Practiced responsible alcohol service, ensuring a safe and enjoyable environment for all patrons, in accordance with legal requirements. Collaborated
seamlessly
with kitchen staff to ensure timely and accurate order fulfillment, enhancing overall operational efficiency.
Expertly
coordinated table assignments to optimize seating arrangements, contributing to a smooth and pleasant dining experience for guests. Demonstrated
comprehensive
menu knowledge, providing informed recommendations to guests and enhancing their dining experience.
Proficiently
addressed customer inquiries and concerns, resolving issues promptly and effectively to maintain a positive reputation.
Adapted quickly to new technologies and procedures, including the use of point-of-sale systems and inventory management tools, demonstrating readiness for complex technical environments.
Managed time effectively during peak hours, prioritizing tasks and maintaining composure under pressure, ensuring a high level of service quality.
Channel Control Merchants — Packager
03/2016 — 10/2020, Waco Tx
Enhanced
packaging operations by maximizing space utilization, leading to a significant reduction in storage costs
and improved logistics.
Implemented rigorous quality-control standards for packaging, reducing the rate of damaged shipments by 15%.
Streamlined packaging processes through innovative techniques, increasing
the speed and efficiency of outgoing shipments.
Coordinated closely with team members to ensure
accurate labeling
and proper handling of packages, contributing to a seamless shipping process.
Managed diverse packaging materials with a focus on sustainability, reducing waste
and promoting environmentally responsible practices. Inspected packages
meticulously for defects and damages, implementing a proactive approach to maintaining product integrity during transit.
Secured items
for shipment with a strong emphasis on protection, minimizing the risk of damage and ensuring customer satisfaction.
Enhanced
workplace safety measures in the packaging area, leading to a safer environment
for all team members.
Sanderson Farms — Deboned
Demonstrated expertise in managing packaging materials, ensuring efficient use of resources and reducing overall operational costs. Improved packaging efficiency by implementing new strategies that streamlined operations
and increased throughput.
04/2020 — 02/2022, Waco Tx
Enhanced product-handling techniques and maintained stringent quality standards, demonstrating a commitment to delivering high-quality outputs. Optimized workflow processes to reduce production errors, showcasing a proactive approach to
improving
operational efficiency.
Managed machine maintenance and adhered to safety regulations, ensuring a safe and productive work environment and
minimizing
downtime.
Collaborated with team members to streamline processes, contributing to improved processing efficiency and a
boost
in team productivity.
Controlled operational costs by minimizing waste during processing, demonstrating a focus on
resourcefulness
and fiscal responsibility.
Slims Chicken — Cashier
Coordinated processing operations to expedite timelines, supporting production goals and ensuring
consistent
product output.
Operated processing machinery while upholding workplace safety, maintaining a safe and
efficient
production line.
Supported production goals by ensuring consistent product output and maintaining quality standards, reflecting a dedication to excellence
.
Expedited processing timelines while reducing production errors showcases an ability to optimize workflows and enhance productivity. Streamlined deboning processes to improve efficiency and reduce waste, indicating a results-oriented approach to
process
improvement.
12/2023 — Present, Waco Tx
Being a cashier is a vital role within any establishment because you are often the first person customers encounter when they walk in. Your attitude and smile set the tone for their entire experience, reflecting the ethos and environment of the workplace. How you interact with customers can heavily influence their decision to dine or shop there.
In addition to this crucial customer service aspect, the job requires adept multitasking skills. You must efficiently take orders, manage payment transactions, and ensure the accurate delivery of checks, all while running food and maintaining a welcoming atmosphere for the guests. This balance of tasks is essential in ensuring smooth operations and a positive customer experience. Amex Auto Insurance — Insurance Agent
Skills
Languages
03/2024 — Present, Waco Tx
I used to work as an insurance agent at Amtex. My responsibilities included providing car quotes, modifying or removing individuals from insurance policies, and adjusting addresses to offer better deals than competitors. Customer service · Bilingual · Fast learner
English · Spanish
Contact this candidate