Virtual Assistant Executive
Resume:
IFEOMA ISIGUZO
Executive Assistant
************@*****.***
Abuja, Nigeria
SUMMARY
Detail-oriented and highly organized Executive and Virtual Assistant with over 4 years of experience supporting C-level executives, entrepreneurs, and fast-paced organizations. Skilled in managing executive calendars, coordinating meetings, preparing documents, and overseeing administrative operations. Adept at using Microsoft Office Suite, Google Workspace, HubSpot, and WordPress. Known for professionalism, confidentiality, adaptability, and a proactive approach to problem-solving.
EXPERIENCE
09/2024 - Present Virtual Executive Assistant
Worship Is Wide – Lagos, Nigeria
Provide high-level virtual support to executives, including managing complex calendars, booking meetings, and organizing virtual events across time zones. Created weekly performance reports used in 90% of strategic planning meetings. Supported departmental alignment initiatives, increasing team coordination by 30%. Prioritize daily tasks, ensuring timely completion of deliverables and alignment with organizational goals.
Act as the primary point of contact for internal and external communications, filtering and responding to emails on behalf of the executive.
Use project tracking tools to assign, monitor, and follow up on tasks delegated to team members.
Prepare weekly status reports, executive summaries, and presentations using Microsoft PowerPoint and Google Slides.
Maintain accurate digital filing systems and manage confidential documents with utmost discretion.
Coordinated over 60 virtual meetings and events, ensuring 100% attendance and follow-up. Support decision-making by compiling data and preparing executive briefs and action items ahead of key meetings.
Managed executive calendars and appointments, improving scheduling efficiency by 35%. 11/2023 - 01/2025 Administrative Assistant
Harvesters International Church – Lagos, Nigeria
Supported the C-suite with day-to-day operations, streamlining processes which resulted in a 20% increase in team productivity.
Manage and update internal databases with accurate records of attendance, staff information, and administrative logs.
Created internal documentation that improved communication flow between teams by 30%. Handle phone inquiries, email correspondence, and official documentation, maintaining a high level of accuracy and professionalism.
Assisted with over 200+ guest weekly, contributing to a 95% satisfaction rate in member feedback.
Maintained staff records and administrative logs with 99% data accuracy. Managed appointment bookings and internal schedules, increasing operational efficiency by 20%.
Reduced clerical errors in attendance tracking by 85% through consistent system updates. 1 / 3
Assisted with planning and logistics for 15+ major church events. Oversaw inventory control, cutting supply shortages by 40%. 03/2023 - 02/2024 Virtual Assistant
The K Scope – Toronto, Canada
Delivered administrative support to a Canadian-based online brand by managing calendars, coordinating social media content schedules, and handling client communications. Produced over 100 documents including reports, client proposals, and presentations. Utilized HubSpot CRM to maintain and update client databases, ensuring all contact records were accurate and current.
Coordinated and scheduled virtual meetings, webinars, and online events across different time zones.
Assisted with WordPress-based website content updates, maintaining brand consistency and timely publishing of blog content.
Drafted emails, proposals, newsletters, and reports using Google Docs and Microsoft Word. Handled email marketing drafts and newsletters, increasing open rates by 25%. Created and monitored task lists for the brand’s remote team, tracking progress and reporting completion status to the founder.
Assisted with gathering analytics and insights for monthly performance reporting. Managed CRM (HubSpot) with a 100% update rate for client contact records. Coordinated 50+ cross-time-zone meetings, reducing missed appointments by 90%. Updated WordPress website weekly, improving site freshness score by 40%. Monitored task progress and ensured 95% completion rate for weekly deliverables. Reduced response time to client inquiries by 30%.
04/2021 - 09/2021 Executive Assistant
Smeep Consultancy (Contract)– Lagos, Nigeria
Supported the CEO with comprehensive administrative functions including calendar management, appointment scheduling, and virtual meeting coordination. Organized and facilitated over 20 virtual training sessions, increasing participation by 60%. Created professional training manuals, PowerPoint presentations, and program schedules for internal and client training sessions.
Conducted research to prepare briefing materials and reports for high-level business discussions.
Scheduled and managed CEO's meetings, reducing scheduling conflicts by 90%. Scheduled virtual consultations with clients and ensured the seamless delivery of training services using Zoom and Google Meet.
Handled client communication, improving satisfaction scores by 25%. Maintained executive task trackers and ensured timely follow-up on all action points. Handled confidential client information with discretion and maintained organized digital records.
Coordinated internal communications between departments and external communications with clients.
Contributed to planning and logistics for virtual workshops and executive events. 01/2019 - 11/2019 Administrative Assistant
Lagos State Building Control Agency (LASBCA) – Lagos, Nigeria Provided administrative and clerical support to senior government officials in a fast-paced regulatory agency.
Supported over 50 regulatory inspections through timely document preparation. Managed departmental records, increasing filing accuracy by 45%. Maintained physical and digital filing systems to ensure easy retrieval and compliance with documentation policies.
Reduced administrative backlogs by 60% through proactive file organization. Drafted and distributed over 100 memos and reports with a 98% accuracy rate. Scheduled and coordinated more than 80 meetings and internal briefings. 2 / 3
Assisted procurement requests, helping cut supply delays by 30%. Ensured compliance with government filing standards in 95% of cases. Collaborated with field officers, contributing to a 20% increase in documentation turnaround. EDUCA TION
2016 - 2018 Urban and Regional Planning
Yaba College of Technology Lagos Nigeria
Higher National Diploma (HND)
CERTIFICA TES
Virtual Assistant Certification
ALX Africa
Diploma in Human Resources
Alison
Certificate of Completion for Human Resource Management Great Learning
Soft Skill Training Certification
West African Vocational Education (W.A.V.E)
Administrative Assistant Training Certification
Alison
SKILLS
Professional Communication & Confidentiality
Staff Onboarding Support
Project Task Management
Data Entry & Recordkeeping
WordPress
CRM Administration (HubSpot)
Travel & Meeting Coordination
Calendar & Email Management
Executive & Remote Administrative Support
Microsoft Office
Verbal and Written Communication
Time-Management
Multitasking
Organizational Skills
Attention to Detail
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
LANGUAGES
English Native
3 / 3
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