Customer Service Data Entry
Resume:
Lacey Creswell
Littleton, CO *****
**************@******.***
Work Experience
Cashier
Bevy's Liquor World-Parker, CO
July 2024 to Present
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Cashier
ArrowLiqour Mart-Littleton, CO
January 2024 to July 2024
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
Loan Processor II
Red Rocks Credit Union-Littleton, CO
July 2021 to November 2023
Description: Evaluates the eligibility of individuals and businesses for loans based on the applications. Responsibilities include gathering and organizing required documentation, verifying accuracy and completeness through background and credit checks. Key skills: organization, written and verbal communication, discretion, attention to detail, time management, accountability, mathematics, data entry, typing, interpersonal skills. Membership Coordinator
Red Rocks Credit Union-Littleton, CO
January 2021 to July 2021
Description: Served as main contact person for all member inquiries, maintained member data system to ensure accuracy and completeness and processed membership applications, determining member category, eligibility, and fees.
Key skills: organization, written and verbal communication, accuracy, attention to detail, discretion, customer service.
Bank Teller/Personal Banker
First Bank-Littleton, CO
December 2019 to December 2020
Teller Description: Provided account services to customers by receiving deposits and loan payments, cashing checks, withdrawals, and recording night and mail deposits. Key skills: organization, written and verbal communication, attention to detail, mathematics, customer service.
Personal Banker Description: Managing new customers and existing customers accounts, advise on financial services to best accommodate the customers financial situation. Cross and up sale banking products, opening and closing of accounts, loans, and debit cards. Key skills: knowledge of bank standards and federal guidelines, accuracy, interpersonal skills, discretion, empathy, data entry, attention to detail, customer service. Bank Teller
Wells Fargo-Lakewood, CO
June 2016 to October 2018
Description: Provided account services to customers by receiving deposits and loan payments, cashing checks, withdrawals, and recording night and mail deposits. Key skills: organization, written and verbal communication, attention to detail, mathematics, customer service.
Education
High school diploma
Columbine High School - Littleton, CO
January 2013 to June 2016
High school diploma
Skills
• Account Management
• Credit Analysis
• Loan Origination
• Loan Officer Experience
• Banking
• Cash Handling
Languages
• English - Expert
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