Data Entry Customer Service
Resume:
Jessica Miller
Oklahoma City, OK *****
****************@*****.***
Professional Summary
Meticulous data entry and customer service professional with over 10 years of experience in administrative support and client relations. Expertise in data management, including data entry, payroll processing, and maintaining confidentiality. Proven record of enhancing operational efficiency through excellent communication and critical thinking skills. Dedicated to providing exceptional service and building positive client relationships in demanding environments. Willing to relocate: Anywhere
Work Experience
Administrative Assistant/Receptionist
T Diamond Bar, LLC-Yukon, OK
June 2025 to July 2025
• Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
• Prepared and edited correspondence, reports, presentations, and other documents as needed
• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
• Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
• Managed and updated company databases, ensuring accuracy and completeness of information
• Assisted in the preparation of financial reports by gathering data, performing calculations, and creating visual presentations
• Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
• Maintained confidentiality agreements with external partners/vendors to protect sensitive company information shared during negotiations or collaborations
• Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately Data Entry/Customer Service
High Quality Water and Air-Oklahoma City, OK
September 2024 to May 2025
- Entered and managed customer information in the Clarity/Extreme program.
- Updated customer orders and ensured accuracy of data entries.
- Managed incoming multiline phone calls and delivered messages to appropriate personnel.
- Collected and entered daily timesheets for marketing staff into Excel for payroll processing.
- Assisted the marketing manager with daily tasks and communications regarding client inquiries.
- Managed timesheets and bonus submissions for marketing employees, ensuring compliance with payroll deadlines.
- Conducted audits of data entries to maintain data integrity and accuracy.
- Generated regular performance reports to track key performance indicators
(KPIs).
- Collaborated with cross-functional teams to streamline data entry procedures and improve operational efficiency.
- Managed multiple projects and prioritized workload to meet strict deadlines.
- Oversaw the personal information of clients and employees with the utmost confidentiality.
- Communicated with HR regarding new hires and assisted with the onboarding documentation process. Amazon Delivery Driver
Epic Logistics-Edmond, OK
July 2024 to August 2024
- Delivered packages efficiently using company-owned vehicles while adhering to all traffic regulations.
- Loaded delivery vans and assisted co-workers when necessary for timely departures.
- Addressed customer inquiries and resolved delivery issues to ensure elevated satisfaction levels.
- Conducted routine vehicle inspections to ensure operational safety and reported maintenance needs.
- Collaborated with dispatchers to coordinate daily routes and schedule deliveries effectively. Education
Edmond Memorial High School-Edmond, OK
January 2013 to December 2013
Skills
• Customer service
• Microsoft Excel and Clarity/Extreme Software (1 year)
• Microsoft Excel
• Effective Communication
• Problem-Solving and Critical Thinking
• Ability to Work Under Pressure
• Organizational skills
• Customer Service Excellence
• Strong Organizational Skills
• Data Entry and Management
• Time Management and Prioritization
Contact this candidate